Kenny
Jul 20, 2023
Rental and move in was the easiest I've ever experienced
These people know how to do this everything went smoothly I'll never choose any other place.
Recommended: Yes
Morgan Love
Aug 27, 2022
Great storage! Really happy with the climate control unit
Really clean, the climate control unit is great
Recommended: Yes
P. Mansuo
Feb 21, 2022
Key paid by the elevator needs to be on the inside of eve
The same code to enter the fence, building, and elevator. It is very inconvenient running between the elevator and keypad. If you are not quick enough, you will have to enter the code two to three times to get it right. The keypad to the elevator is very unnecessary. If you want to keep the keypad, relocate it inside the elevator.
Recommended: Yes
wayne murray
Jan 19, 2022
huge place very clean
I felt the place had a lot of Security to get in the storage which made me and my family feel safe! the place was extra large! My only thing is it was real busy on the weekend we went! all the carts were taken but someone found us one! So maybe it was just that one time but I will be going on weekdays from now on!
Recommended: Yes
Brian Conner
Jan 05, 2022
Cheaper than others
It was relatively cheap. The gate access app is a little slow.
Recommended: Yes
Alan Reed
Apr 05, 2021
Clean and affordable
Clean, affordable, friendly, easy location
Recommended: Yes
Amber Johnson
Mar 29, 2021
Overall a good experience
Facility was clean and adequate. Was a bit difficult to leave as the key pad was in an awkward place and despite there being someone inside they didn't come to help.
Recommended: Yes
Ashley Swenson
Jan 20, 2021
Great unit, decent price, amazing customer service
Very clean reasonably priced unit. Customer service was amazing, employees were very friendly, welcome, and immensely helpful. Would highly recommend this storage unit. :)
Recommended: Yes
Arwen Rowland
Jan 12, 2021
Surprise
Other than the surprise pop up costs... This was great.
Recommended: Yes
Lucina Martinez
Jul 13, 2020
Very nice and gentle ladies at front
Very nice and gentle ladies at front
Recommended: Yes
Polly Taormina
Jun 17, 2020
Employees & Facilities at Concord NC Public Storage facilities
I have been a 12 yr long customer with several different bins at a specific location in SE Florida. I am mobility disabled and have to use friends to help me load and unload stored items. I have to say that the Public Staff people I deal with now in NC are far more pleasant and accommodating. Additionally, the facilities in this new building have been designed with easier access into the bins, making it less stressful to move large items in. I also sincerely appreciate the pricing structure!
Recommended: Yes
Sheila Y Ijames
Jun 02, 2020
Low prices on rental units
Low prices on rental units. Customer service is impeccable. Easy access to my unit.
Recommended: Yes
Janine
May 09, 2020
Perfect
My unit was very clean and accessible. The representative was very helpful, the price very reasonable.. what more could you ask for?
Recommended: Yes
Heather
May 03, 2020
Great Storage facility
Competitive pricing. Secure Facility.
Recommended: Yes
Karam
Apr 13, 2020
Manager Chris lies to me about...
Manager Chris lies to me about insurance. She told me that insurance is required but I know it is optional. This is very unprofessional
Recommended: Yes
Jim Snell
Mar 21, 2020
I had a very good experience
I had a very good experience. A very helpful staff. Reasonable pricing. Personal service.
Recommended: Yes
Lerena LD
Mar 20, 2020
The timeliness of the initial call back...
The timeliness of the initial call back was unbelievable......Frank was very professional & very welcoming. When I got to the site, Chris & her new co-worker were on top of things. Very informative & courteous. Very pleased!!
Recommended: Yes
Alexis
Feb 23, 2020
Very Nice & easy
Smooth transition..........
.
......
Recommended: Yes
Kathy Snell
Feb 04, 2020
Great experience so far.
Great experience so far.
Very helpful staff, and reasonable rates!
Highly recommend
Recommended: Yes
William Greenfield
Nov 30, 2019
everything is great except for the...
everything is great except for the employee cars parked just inside the gate. It makes it harder and more unsafe for the coming and leaving of customers
Recommended: Yes
Colin A
Oct 03, 2019
Very clean
Very clean, great management at the facility. Really couldn't be happier with the whole setup.
Recommended: Yes
Jessica Lee
Sep 30, 2019
Great facility
Great facility, very secure! Happy with my choice of location.
Recommended: Yes
Ken Smart
Sep 17, 2019
Customer Service A++
Everyone was very helpful and friendly to work with.
Customer service goes a long way.
Recommended: Yes
Scott Kelly
Sep 11, 2019
Wonderful people and experience.
Wonderful people and experience.
Recommended: Yes
William Lindsey Sr
Aug 19, 2019
The customer sevice was excellent and...
The customer sevice was excellent and the employee met my every need
Recommended: Yes
Glendalys Soto
Aug 19, 2019
Excelent!!!!
OMG !!! I was impressed with the way the manager of this place attended me, Mrs. Chris, she was very kind, professional and attentive to me, she showed me different units, answered all my questions kindly with a good attitude and that surprised me, because I I have not had that luck in other places for the simple fact that I am Latina, but I can say that I had a good deal here and the place is very good, clean and with very good prices !!! I recommend it!!!! Thank you Mrs. Chris for your attention !!!
Recommended: Yes
Cabarrus County Customer
Jul 10, 2019
The staff was very helpful and...
The staff was very helpful and informative both on the phone and once we met them at the office. They were sure to follow protocol and have us see the specific unit we signed up for on line to rent, prior to completing the paperwork. They were challenged the day we came in because lightning had wreaked havoc on their security system. They were very clear and up front about what was going on and how things normally were. There have been no issues since then.
Recommended: Yes
Amanda Manforte
Jun 04, 2019
Very pleased
Very pleased. Facilities are clean, well lit, and safe. Management is extremely polite and helpful.
Recommended: Yes
Elton Minnich
Apr 04, 2019
clean unit
clean unit, manager Chris is very efficient and explained everything very well . The only drawback is construction workers parked in front of our unit. We understand they have to park someplace and that this is only temporary. Otherwise you would get 5 stars.
Recommended: Yes
Susan Teddy
Mar 02, 2019
5 Star Service
Great folks to work with!
Recommended: Yes
Jessica Athey
Jan 22, 2019
Helpful Staff
Chris at the office was friendly and very helpful. She showed me two units to choose from. Drove me to their locations and gave me recommendations. Their under construction at the site and the road is torn up she suggested the unit where the road isn't as damaged but still muddy when it rains. I definitely recommend Public Storage even though my unit didn't qualify for the $1 for first months rent she offered a sizable discount on my monthly rent for a larger unit.
Recommended: Yes
Tracy V.
Jul 17, 2018
Judy is great - more upfront info
Was treated well - more than decent - by Judy. I wished that I had more information up front about bringing a lock and mandatory insurance requirement. Due to the on-site construction, the main road where our storage space is located has been mauled by the tires of the construction vehicles. Although I have not experienced it, I am concerned that when we need to get to our space we may have to wait for these vehicles to pass.
Recommended: Yes
Hollie Scott
May 16, 2018
misleading advertising
The $1 rental for the first month was fake... it really was half price of regular month.... Shouldn't advertise $1 per month of you are going to charge lots of additional fees. that wasn't explained to me until after I had decided to rent a unit. Kind of dirty and misleading.
Recommended: Yes
David Holliday
Mar 29, 2018
Great place to store your extra stuff
Nice and clean storage units and staff are friendly, courteous and helpful.
Recommended: Yes
Theresa Andreis
Jan 12, 2018
Manager was very helpful and polite
Manager was very helpful and polite. Answered all my questions and explained everything clearly. Unit was clean and represented truthfully
Recommended: Yes
Jimelle Phillips
Nov 20, 2017
Very good customer service and a very ...
Very good customer service and a very clean facility. Staff has a lot of knowledge.
Recommended: Yes
Jennifer Davis
Nov 13, 2017
Each time I visited location
Each time I visited location, I was given utmost courtesy, respect and professionalism. Offered ancillary products and information....
Recommended: Yes
Brian Smith
Oct 09, 2017
5 star location! Great cudyomrt service
Recommended: Yes
Callie Lockhart
Sep 11, 2017
Chris was so awesome. She made the experience super quick and easy! Thank you for everything, Chris!
Recommended: Yes
Jamie Thomas
Aug 22, 2017
Chris was very helpful. I stopped in for packing supplies. Got everything I needed in one stop.
Recommended: Yes
Heather Parker
Jul 11, 2017
Great location. Chris is always very nice and was very helpful when we needed storage. Highly recommend if you need storage.
Recommended: Yes
James D
Jun 20, 2017
Chris was very helpful. We were checking prices for storage and unsure of what size we needed. She is very thorough and knowledgeable. Highly recommend. Will be in soon to rent.
Recommended: Yes
Brenda Allen
Aug 09, 2016
Efficient, Kind, Curtious
They are wonderful to work with. Very helpful.
Recommended: Yes
