Derrick C
Jan 08, 2021
Very helpful
Thank you for being professional and polite. We appreciate your service.
Recommended: Yes
Tes Senecal
Dec 13, 2020
Very easy move in process.
Everything one can expect. Clean and businesslike.
Recommended: Yes
Kaleena Gross
Nov 30, 2020
Amazing!
I had issues with storing my camper at a competitor's storage facility. I needed something quick and affordable to move it ASAP. Simply Self Storage was amazing! It was easy to make a reservation online with great prices. I received numerous emails reminding me of move-in day and phone calls letting me know what to bring in. I arrived shortly after open and Lisa was VERY friendly and helpful. She showed me the spot prior to doing the paperwork and gave me a tour of the place. The check-in and payment process was super quick and easy. The office was very clean and well-kept, and the property was organized and clean as well. Much better than my old facility. They are located conveniently off the highway making it easy to get to. Great security with a keypad entrance, cameras, and fence surrounding the property. Would highly recommend!
Recommended: Yes
Debra Reed
Nov 16, 2020
Lisa's service is excellent
You can go to get excellent results with Lisa helping you at simply storage on Fisher Rd. Columbus Ohio
Recommended: Yes
Charles Canny
Nov 16, 2020
ðlisa's service is great. Very good customer service representation
Lisa is the perfect example of customer satisfaction!
Recommended: Yes
DAmelung
Jul 13, 2020
Clean and close to me
Lisa did a great job in showing and fast in getting me signed up. Clean property easy access.
Recommended: Yes
Daniel
Jun 13, 2020
Very efficient process
Lisa was professional courteous.
Recommended: Yes
Frank Phillips
Jun 06, 2020
Lisa and KyâLeah were very professional and very helpful.
Lisa and KyâLeah were very professional and very helpful.
The facility is well organized.
Recommended: Yes
Jenny
May 14, 2020
Good Unit pricing
Place was close to my work and home for my move. Pricing was reasonable.
Recommended: Yes
Ronny
May 08, 2020
Great
Quick easy and coat effective. 100% would recommend
Recommended: Yes
Gareth
May 04, 2020
Fantastic!
Very quick and easy to get everything taken care of, and extremely helpful staff! Thanks, Lisa!
Recommended: Yes
Steve
May 03, 2020
Very courteous
Well kept and clean price reasonable seems fairly good
Recommended: Yes
Terry L McCormick
Apr 08, 2020
Hefty late fee during corona virus
I have a storage unit since 2016. Today I paid late, like many others, I sit at home because of the coronavirus. Money is tight. I felt deeply ashamed when I saw that they charge me a $20 late fee. I felt ashamed that I am working with a company like this. Well, I will change this as soon as I will be able to. When others help, when volunteers like me sew facemasks, they charge you a hefty late fee. I am not even mad, just very saddened.
Recommended: No
Chase
Mar 31, 2020
Friendly
Set me up and had me ready to go quick.
Recommended: Yes
Jason Bock
Mar 26, 2020
Staff very helpful
Everything went smooth and the staff were very helpful.
Recommended: Yes
Brian
Jan 04, 2020
Very disappointed felt like bate and switch
I was very disappointed. When I arrived there to drop off my fifth wheel. Somebody had parked in my spot. So I talk to Norm. Who seemed very disorganized. Didnât seem to know his inventory. So he put me into another spot. I was just about to unhitch. When he told me I had to move to another one. Which I did. The problem was I needed to leave for Minnesota. And I was two hours behind. Leaving
Recommended: No
Dylan M.
Dec 11, 2019
Quick move in, nice unit!
Really quick move in and paperwork process, the front desk clerk was very friendly. Had everything done and my stuff moved in all on my hour lunch!
Recommended: Yes
Mechelle Koski
Nov 16, 2019
PERFECT
I was looking for storage right away. Perfect spot. Friendly. Helpfull.and clean.price was just right
Recommended: Yes
Mary Gossard
Oct 20, 2019
Excellent storage facility
Excellent prices. Feel our unit is secure. Always friendly and helpful staff. Worked with Debbie today to update some info. She was warm, friendly, and efficient.
Recommended: Yes
Dave Neff
Oct 17, 2019
Debbie was very helpful
I talked to Debbie before going in. She held the rental price till the 19th of the month for me. She gave me free rental until the first of the next month. She's very helpful and friendly helping me to get into my rental unit. She even escorted me to my unit to help me lock it up and gave me a ride back to the office. Thank you.
Recommended: Yes
Brenda
Jun 10, 2019
Everything went very smoothly.
I made arrangements online, but had to change them. It was very easy to change. I received two phone calls reminding me that I had to reservation with them. I went in and paid for my space and was shown where to go.
Recommended: Yes
JMOC
May 28, 2019
I just moved in; I have no thoughts yet.
Once I have been there for a while & have a feel for the joint, I will be happy to update this review.
Recommended: Yes
Alexander
May 07, 2019
They were really helpful and very flexible with identification information
I couldnt find he location at first but once I did they took me even bough I showed up close to closing (you know how some stores are). I did t have my drivers license on me at the time but they let me use an alternate ID as a placeholder. Very inexpensive and you can even bring your own lock! Would definitely recommend.
Recommended: Yes
Timothy
Feb 15, 2018
Good company to rent from
I would rent from them again, price is great
Recommended: Yes
Matthew
Oct 16, 2017
Great!
Great place. Cheap, clean and friendly.
Recommended: Yes
Matthew
Oct 15, 2017
Just as described. Fast, inexpensive and friendly.
Just as described. Fast, inexpensive and friendly.
Recommended: Yes
Brett
Jul 02, 2017
Quick and easy
Accurate online information, convenient location, and friendly and professional on-site staff made this a very smooth, stress-free process!
Recommended: Yes
Andrew
Apr 07, 2017
Great experience
Came in before my reservation time and the employee was very accommodating. I enjoyed my time there and it was quick.
Recommended: Yes
Andrew
Apr 02, 2017
Great experience!
I went to my reservation early in the morning and was able to get my car stored.
Recommended: Yes
Paul
Feb 20, 2017
So far, so good.
Check in was easy. Unit is very clean and the overhead door and lock work perfectly. Security gate works as planned too.
Recommended: Yes
David
Feb 18, 2017
They are great
It's a wonderful place and they are great people..
Recommended: Yes
Candi
Jan 04, 2017
Outstanding
The place smelled and looked good, the CSR was a complete gentleman and professional. I am paying less here than other storage facilities for the size I have plus I have insurance and it's still cheaper than the competition. I would definitely recommend this facility for your storage needs.
Recommended: Yes
Susan
Jul 22, 2016
So far so good
Clean tidy, and easy to get to
Recommended: Yes
Chuck Sutter
Jul 07, 2016
Excellent value
Dani was great. The facility is clean, and is very secure. Price was the best around. Contract was easy to understand, and the online access is great. Food and gas places close by. Easy access to I-70 and I-270.
Recommended: Yes
Nick
Jun 17, 2016
Good but expect fees
Overall a good experience. Staff was very friendly, unit came with a light and power near by which was a surprise bonus. There were some unexpected fees and charges I was not expecting. There was an admin fee to sign up I think it was around $20 give or take, then there was a insurance fee which was $9 extra a month and mandatory until you show renters insurance coverage. There were additional fees if yoy needed 24 hr access or additional insurance as well as additional fees to call in your payments. I'm new to the area so I don't know if this is common but it felt like I was being Nicole and dined compared to my experiences with other storage facilities in CA. I also didn't get the 50% of my first month's rent, I got it off my second months rent and had to pay for first two months rent at once. Not a big deal but unexpwcted. Overall it was fine and conveniently located just expect to pay more than shown online.
Recommended: Yes
Anna
Jun 16, 2016
Wonderful
Super! They did a terrific job of greeting me, setting me up, and explaining the policies.
Recommended: Yes
Christopher
May 25, 2016
Happy
Nice units and
Friendly staff.
Recommended: Yes
Tim
May 18, 2016
Fast, friendly service with great prices!!!
Staff was great and very accommodating! Quick process and was able to get my storage unit in a timely manner that fit my schedule!
Recommended: Yes
Heather
Apr 28, 2016
I am renting g a space for my rv.. Price is great but I would be willing to pay more and give a much more enthusiastic recommendation if the lot was cleaned up and organized.
Recommended: Yes
Tim
Mar 27, 2016
Great storage facility
Rented a 10x40 Nice and clean. Big lot. Nice very friendly managers
Recommended: Yes
william
Feb 21, 2016
It worked out well for me.
Recommended: Yes
BARBARA
Jan 21, 2016
Dani and Neil wen out of their way to find me the best unit location and coordinate the details on everything, while I was undertaking a huge move from San Antonio.
Recommended: Yes