CubeSmart Self Storage - Columbus - 5411 W Broad St, Columbus | Low Rates - Available Now

CubeSmart Self Storage - Columbus - 5411 W Broad St

5411 W Broad St
Columbus, OH 43228
32 reviews
We are experiencing high demand and can’t guarantee availability tomorrow. Reserve today with free cancellations.
How It Works with Free Cancellation
1. Reserve a Unit
2. Visit the Facility
3. Decide to Move In
$32.50 - $164.45
Available Units: Show All
25' Parking Space
10% Off and Half Off First Month
$68.00

$61.20

per month
No CC Required
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5' x 5' Unit

Floor 1, Interior

35% Off
$50.00

$32.50

per month
No CC Required
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5' x 5' Unit

Climate controlled, Floor 1, Interior

35% Off
$62.00

$40.30

per month
No CC Required
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5' x 10' Unit

Floor 1, Interior

35% Off
$62.00

$40.30

per month
No CC Required
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5' x 10' Unit

Climate controlled, Floor 1, Interior

35% Off
$79.00

$51.35

per month
No CC Required
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5' x 15' Unit

Floor 1, Interior

35% Off
$82.00

$53.30

per month
No CC Required
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5' x 15' Unit

Climate controlled, Floor 1, Interior

35% Off
$107.00

$69.55

per month
No CC Required
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10' x 20' Unit

Drive up, Outdoor access

35% Off
$247.00

$160.55

per month
No CC Required
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10' x 25' Unit

Drive up, Outdoor access

35% Off
$253.00

$164.45

per month
No CC Required
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About
CubeSmart Self Storage is committed to providing our customers with excellent products, facilities, and customer service. Our customers enjoy many perks including moving services, packing & shipping supplies, storage customization, and business services - along with the best discounts in the industry!
Features
  • Free use of truck (tenant must refuel, $50-mile limit)
  • Fenced and lighted
  • Video cameras on site
  • Vehicle requires insurance
  • Electronic gate access
  • Vehicle requires title
  • Handcarts available
  • Moving supplies for sale
  • Manager lives on-site
  • Email billing available
  • Rent due on same day each month per lease start
  • Auto-pay available
  • Vehicle must be running
  • Vehicle requires registration
  • Title must match renter
  • Insurance required
  • Insurance available
  • Homeowners/renters insurance accepted
  • Cash accepted
  • Checks accepted
  • Credit cards accepted (Visa, Mastercard, AMEX, Discover)
  • 10% military discount (active-duty)
4.5 out of 5 stars - based on 32 reviews
Customer Reviews
Lawrence Jul 06, 2020

Useful option for storage.

Nice place. Climate control needs help.

Recommended: Yes

Arianna Gonzalez Mar 10, 2019

Very nice

The lady who helped me was so helpful and nice. I would recommend this place to everyone.

Recommended: Yes

Ginger Bowen Nov 14, 2018

Pleasant people, clean, priced right!

I had a very courteous gentleman go through everything with me. He asked me several times if I had any questions, and was very thorough in his explanation of everything. I was very pleased with the staff, and facility.

Recommended: Yes

Rebecca Oct 31, 2018

Great choice for great prices

The gentleman was very kind and considerate, great customer service, the location is clean, safe and secure. Fast set up/service.

Recommended: Yes

Charles Sep 18, 2018

Great service

Very nice people cleans facility awesome discount on first month and good price over all.

Recommended: Yes

Phillip Aug 02, 2017

Didn't receive discount

I was promised first month free at the 3800 Georgesville rd facility,I received a late email redirecting me to 5411 Georgesville rd facility. They didn't honor what was promised

Recommended: Yes

Stephen Smith Jun 23, 2017

Amazing customer service

Steve was amazing at helping this newbie get oriented and ready to move in. I would 100% recommend this facility/business to anyone looking for storage.

Recommended: Yes

karen Apr 29, 2017

easy to get to

customer service is great, location is perfect and pricing is very affordable. will always use this facility in the future and will recommend to anyone who needs to use a storage facility.

Recommended: Yes

Ashlee Oct 17, 2016

Great, quick, and friendly service!

Steve was very helpful in explaining all of the details to me. He also made sure to show the unit to me before I made my decision to lease. The lot feels very safe and secure. Customer service was great. I have no worries leaving my items at this facility.

Recommended: Yes

Forrest Sorensen Aug 11, 2016

Great Choice

Steve and his team are awesome. Great facility. Super customer service. Price was very good. I now have 2 storage units there. CubeSmart is a great choice for storage!

Recommended: Yes

Shawn Mar 07, 2016

Steve was excellent very good customer service, friendly and knowledgeable

Recommended: Yes

Eva Jan 17, 2016

I reserved the unit online to get special promotions and was called within 10 min to set everything up. Customer service was very polite and helpful. Went the next day to see the unit, it was clean and premises was secure. The gentlemen that help me was very kind and helpful!!

Recommended: Yes

Henry Dec 28, 2015

Nice and helpful people, unit as described

Recommended: Yes

Henry Dec 22, 2015

Nice and helpful people

Unit was as described and clean. I'm happy with it.

Recommended: Yes

Marc Jun 14, 2015

Great Manager

How refreshing to work with Management that has a great attitude and is customer centric.

Recommended: Yes

Lyndsey May 17, 2015

great custoner service

Great customer service and very understandable with certain circumstances

Recommended: Yes

Tom McKinney May 14, 2015

Great experience so far, glad to be storing here!

My initial phone consultation was helpful, I was able to get helping changing my unit on site, I was greeted and helped promptly, and so far my experience here has been wonderful.

Recommended: Yes

tamara May 10, 2015

great deal n customer service

Very Pleased With The Staff CLEALINESS And GROUNDS

Recommended: Yes

Steven Terry Nov 17, 2014

Very helpful and nice staff. Facility was clean and seems secure.

Recommended: Yes

Karin Nov 11, 2014

Light in the indoor units would be Incredibly helpful

Recommended: Yes

Judy Aug 25, 2014

FANTASTIC!!

We are moving from a large home to an apartment. Everyone at CubeSmart is absolutely great. the place is very clean, very well maintained. great security. every possible fee was disclosed up front. a wonderful selection of packing items and a truck we can use. We are very pleased!!

Recommended: Yes

Nasseur Aug 11, 2014

Recommended: Yes

Kirk Staff Apr 26, 2014

Good price, friendly people, clean unit. Everything as expected.

Recommended: Yes

charissa Nov 07, 2013

I was very impressed with the customer service. they were all pleasant and very helpful

Recommended: Yes

heather Aug 08, 2013

Great.

Recommended: Yes

Breanna Jul 31, 2013

We've had a great experience with CubeSmart on W Broad St in Columbus. Rob was extremely helpful and friendly. He answered all of our questions and went out of his way to make us feel comfortable moving our belongings into the storage unit. SpareFoot, however, miscommunicated many details. We set a move-in date, and SpareFoot recorded a different day; SpareFoot confirmed a 10x25 unit, and we later found out that they reserved us a 10x20; Finally, we were told that the unit would be prorated and would cost us about $50, but found out later that CubeSmart does not prorate and that it would end up costing us $150. In the end, the CubeSmart employees and their excellent customer service made up for the issues we had with SpareFoot.

Recommended: Yes

Clemilton Jul 02, 2013

Specifically my unit has a very small door (exactly the width of a refrigerator) and was very tough to make the bigger boxes go in .The other units have a much larger door. Overall the facility is good. Should have a light on it thou

Recommended: Yes

Roger Jun 26, 2013

Good customer experience.

Recommended: Yes

Nancy Jun 25, 2013

The service provider was very friendly and helpful. I hadn't realized I could also purchase boxes, locks, etc and that was wonderful. The storage facility is very clean and neat each time I have been to my unit. I highly recommend this facility.

Recommended: Yes

Bret Jun 18, 2013

Pleased with facility, fence had some wind damage from recent storm.

Recommended: Yes

Craig N Jun 03, 2013

Bait and switch

Be careful to ask about the out the door cost specifically upfront. The online offer at the time was for first month free and 15% off. I requested a unit be held, was immediately contacted by someone onsite. The person I was contacted by "forgot" to disclose any hidden fees and failed to mention any mandatory insurance. I drove up with my truck expecting to maybe pay taxes and a nominal administration fee at the most. Long story short, the first "free" month cost $32.00 after they charged a ridiculous $22.00 administration fee and mandated insurance of $10.00. Now the 5x5 space I expected to pay $21.25 per month for is costing $32.68. To add salt to the wound today, I went to pay my bill online, and wouldn't you know, another non-disclosed admin fee of $1.95 for online payment submission (unless you elect to be automatically billed). I tried calling the payment in, and guess what, it is $3.95 to do it over the phone, and this is not disclosed until you have provided your CC info. If I had to sum up my experience in one word, it would be this. DECEPTIVE

Recommended: No

Adrianne Apr 09, 2013

Recommended: Yes