CubeSmart Self Storage - Columbus - 3800 W Broad St, Columbus | Low Rates - Available Now

CubeSmart Self Storage - Columbus - 3800 W Broad St

3800 W Broad St
Columbus, OH 43228
37 reviews
We are experiencing high demand and can’t guarantee availability tomorrow. Reserve today with free cancellations.
How It Works with Free Cancellation
1. Reserve a Unit
2. Visit the Facility
3. Decide to Move In
$48.10 - $85.15
Available Units: Show All
5' x 5' Unit

Climate controlled, Floor 1, Interior

35% Off


per month
No CC Required
5' x 10' Unit

Climate controlled, Floor 1, Interior

35% Off


per month
No CC Required
7.5' x 10' Unit

Climate controlled, Floor 1, Interior

35% Off


per month
No CC Required
10' x 10' Unit

Climate controlled, Floor 1, Interior

35% Off


per month
No CC Required
CubeSmart Self Storage is committed to providing our customers with excellent products, facilities, and customer service. Our customers enjoy many perks including moving services, packing & shipping supplies, storage customization, and business services - along with the best discounts in the industry!
  • Video cameras on site
  • Vehicle requires insurance
  • Loading dock (truck access size-52ft)
  • Electronic gate access
  • Vehicle requires title
  • Handcarts available
  • Moving supplies for sale
  • Email billing available
  • Accepts mail/packages for tenants
  • Rent due on same day each month per lease start
  • Auto-pay available
  • Vehicle must be running
  • Vehicle requires registration
  • Title must match renter
  • Insurance required
  • Insurance available
  • Homeowners/renters insurance accepted
  • Cash accepted
  • Checks accepted
  • Credit cards accepted (Visa, Mastercard, AMEX, Discover)
  • Allow 18-wheeler dropoff
  • 10% military discount (active-duty)
4.5 out of 5 stars - based on 37 reviews
Customer Reviews
Elan Jun 19, 2020

Great customer service!

10/10, would definitely recommend

Recommended: Yes

Tyler May 17, 2020

Good Value

The staff were very helpful and the storage units themselves are great, clean, and well maintained. Parts of the outside are rougher, but nothing severe. They also have carts available to borrow which are a true back-saver. My biggest concern is that I’ve only seen two carts at a time and they’re relatively small; not sure what they have for larger furniture or when multiple people are there at the same time. Price was very good, among the lowest in CBus for a CC unit. However, it is in a rougher part of town which might account for some of that.

Recommended: Yes

Glynn Dec 04, 2018

Very Frindly

I reserved a storage unit the next day went and payed for it they was very friendly and professional that answered all the ? I had about the unit i would recamend it to all my friends

Recommended: Yes

William Oct 04, 2018

The customer service was excellent.

The storage manager was awesome. She got my contract ready & I was all set up to start moving my stuff in under 7 minutes

Recommended: Yes

Corey widen Apr 03, 2018

Very clean and very friendly !

I love this place ! Other than needing to buy another unit or a bigger one and switch from the one I got to a bigger one , but this place is a great place !

Recommended: Yes

nina Nov 16, 2017

Very clean, secure facility

Great deal, very clean, easy access!!

Recommended: Yes

Jess Nov 14, 2017

Best customer service

Monica was fantastic! She took her time to show us around, answered our questions and explained everything. I went to public storage first, and they acted like they had something better to be doing. So glad I found this place!

Recommended: Yes

Madith Nov 03, 2017

clean, safe, indoor space. Exactly as promised.

The ad did not disappoint. I requested an indoor space and it was beyond clean. There are carts to help you move your stuff in. Even the locks are barrel locks so I don't have to worry about someone cutting the lock. Professional staff. Everything is as promised. I'm very happy.

Recommended: Yes

Jasmine Oct 23, 2017

Great customer service

The guy that checked me in was very pleasant and patient. He was knowledgeable and answered all of our questions and explained everything thoroughly while guiding us to our storage area. (3800 West Broad)

Recommended: Yes

Katherine Jul 20, 2017

Convenient and friendly!

We were greeted at the front desk and helped to the fullest extent with setting up our unit agreement and led around the facility to find our unit and access both the building and individual unit! Really great service.

Recommended: Yes

Anne Jun 03, 2017


This facility was the most affordable for me with first month free.

Recommended: Yes

Oliver Shindler May 03, 2017

Great service and very nice people

Not only did I have to move in early but the manager there was very nice and helped me move in all my stuff. I showed up 10 minutes after the store closed and the manager still helped me out. Super great service.

Recommended: Yes

Cara Apr 18, 2017


Great! I was able to move in two days early. The staff was friendly and helpful.

Recommended: Yes

Victoria Warren Oct 04, 2016


I am a full time student at Ohio State University and I needed a storage unit right away. A week before I called about the unit, I had moved into an apartment which turned out to be close to deplorable. I needed to move right away. I was desperate. My mom called Cube Smart Self Storage and spoke with Tim and Rick whom were both very informative and helpful and held the unit for me until I was able to schedule a date for the movers which would fit my schedule. I was reluctant to put some of my items into storage, as I have had bad experiences in the past with the units being clean and dry. However, when I saw the units at Cube Smart Self Storage, I was impressed and confident that all my items would be in good hands! I was very pleased with the office, the service, the units, the location, and the price! A customer couldn't ask for anything more in a storage unit. Seriously, Cube Smart Self Storage is "one of a kind"

Recommended: Yes

Martina Sep 01, 2016

Good Service!

Good service and nearby! It is great that you are able to use their moving truck.

Recommended: Yes

Athena Aug 19, 2016

Good place

Fits our needs and it's the most affordable for the size unit

Recommended: Yes

James Aug 17, 2016

A great storage facility to hold your personal

I was treated with fairness and respect and gave a fair price the storage facility was very clean ventilated and plenty of room

Recommended: Yes

Nathan Aug 03, 2016

Very nice facility, long process to get in.

Very nice facility, long process to get in.

Recommended: Yes

Joseph Reyna Jul 28, 2016

Excellent Summer Storage

It is awesome how the facility has a truck to use with only a ten dollar fee. I understand they need to limit the time ,but I had an awkward experience using it. Other than that, the location and facility in itself is amazing. Will definitely be bringing my furniture in again.

Recommended: Yes

Kimberly Jul 28, 2016

Recommended: Yes

Janise Jul 24, 2016

Nice space, friendly and helpful staff.

This location is sprawling, clean and climate-controlled. The staff were extremely nice, professional, and efficient. Thanks for Mekong my move-in so easy!

Recommended: Yes

Robert Jul 23, 2016

Good service, would use again!

Happy with my experiences here. Clean, friendly, accessible.

Recommended: Yes

Asia Jul 20, 2016

super clean

facility was spotless, smelled like fresh wood which is one of my favorite smells. easy access to building. quick service

Recommended: Yes

Ankita Jul 11, 2016


Its a great facility. The representatives should advertise that they have free pickup trucks. Also, I felt that the receptionist at our location was too slow in explaining and going over things, especially since we had limited time with our rental truck. Other than that, I love this facility and would recommend this to others.

Recommended: Yes

Taylorr Jul 04, 2016

Very nice

This storage facility is perfect, affordable and good quality. The only negative thing I have to say about them is it could be in a nicer area

Recommended: Yes

Thomas May 23, 2016

Nice place, their system needs updating.

Very clean, very new. The actually units and facility are in great condition. However, the ceilings of all the units have a wire mesh top. Some one could get on top of your unit and see everything in it if they wanted to. My experience was indifferent. I originally ordered a 5x10. I was given a 5x5, I had the manager measure it out to prove I was right. He then directed me to a 5x10 which turned out to be a 10x10. Apparently, their mapping system is completely off. It took me about an hour and 25 minutes to get set up and get my keys. A process that should've taken 20 minutes tops. Overall, I trust the management and I feel safe with my items being stored here, which is all that really matters.

Recommended: Yes

Rachelle King May 20, 2016


Essy was courtesy, knoweledgeable, attentive and help in ever ascept, until I knew everything there was to know. It was very clean and well kept. I could go on and on, but you get the picture.

Recommended: Yes

Marcie Jan 14, 2016

Recommended: Yes

Angela Sep 23, 2015

The manager was friendly and professional. I feel like I made a good decision to use Cube Smart.

Recommended: Yes

Elizabeth Sep 22, 2015

Manager very helpful

The security is great. The manager was very helpful. The place is clean and well lit.

Recommended: Yes

Bryanna Sep 12, 2015

Great value and facility

Loved everything about this place, including all first floor and climate controlled units. Only reason they didn't get 5 stars is they need to fix the front access door. When people prop one of the sides open it doesn't close correctly and I've come many times at night to an unlocked warehouse. My unit is locked, so not worried about that, but feels a bit unsafe when I'm the only one in the facility and anyone could have entered.

Recommended: Yes

Jiyu Aug 25, 2015

Great facility to store moving stuff

I visited this storage yesterday. The staff was very kind and helpful, and the facility was clean and well-secured. Price was also reasonable. I am very satisfied with the storage.

Recommended: Yes

Reece Aug 20, 2015

Very Friendly, Professional customer service, convenient seen a few roaches, but overall so far so good

Other than the roaches I seen, Great Facility

Recommended: Yes

Kristie Aug 13, 2015

Excellent Service

The guy at the desk was expecting us when we arrived, had us checked in under 10 minutes, and was super friendly. The facility is brand new and access is super easy, yet very secure.

Recommended: Yes

Marnishia Aug 11, 2015

Recommended: Yes

Tim Jul 29, 2015

Clean and easy to use.

It was a quick and simple process, very friendly staff.

Recommended: Yes

Erica Jul 26, 2015

clean facility for storage needs

Great customer service and easy use of facility. Nice wide open corridors makes transporting belongings a breeze.

Recommended: Yes