Jun 19, 2020
Great customer service!
10/10, would definitely recommend
May 17, 2020
The staff were very helpful and the storage units themselves are great, clean, and well maintained. Parts of the outside are rougher, but nothing severe. They also have carts available to borrow which are a true back-saver. My biggest concern is that Iâve only seen two carts at a time and theyâre relatively small; not sure what they have for larger furniture or when multiple people are there at the same time. Price was very good, among the lowest in CBus for a CC unit. However, it is in a rougher part of town which might account for some of that.
Dec 04, 2018
I reserved a storage unit the next day went and payed for it they was very friendly and professional that answered all the ? I had about the unit i would recamend it to all my friends
Oct 04, 2018
The customer service was excellent.
The storage manager was awesome. She got my contract ready & I was all set up to start moving my stuff in under 7 minutes
Apr 03, 2018
Very clean and very friendly !
I love this place ! Other than needing to buy another unit or a bigger one and switch from the one I got to a bigger one , but this place is a great place !
Nov 16, 2017
Very clean, secure facility
Great deal, very clean, easy access!!
Nov 14, 2017
Best customer service
Monica was fantastic! She took her time to show us around, answered our questions and explained everything. I went to public storage first, and they acted like they had something better to be doing. So glad I found this place!
Nov 03, 2017
clean, safe, indoor space. Exactly as promised.
The ad did not disappoint. I requested an indoor space and it was beyond clean. There are carts to help you move your stuff in. Even the locks are barrel locks so I don't have to worry about someone cutting the lock. Professional staff. Everything is as promised. I'm very happy.
Oct 23, 2017
Great customer service
The guy that checked me in was very pleasant and patient. He was knowledgeable and answered all of our questions and explained everything thoroughly while guiding us to our storage area. (3800 West Broad)
Jul 20, 2017
Convenient and friendly!
We were greeted at the front desk and helped to the fullest extent with setting up our unit agreement and led around the facility to find our unit and access both the building and individual unit! Really great service.
Jun 03, 2017
This facility was the most affordable for me with first month free.
May 03, 2017
Great service and very nice people
Not only did I have to move in early but the manager there was very nice and helped me move in all my stuff. I showed up 10 minutes after the store closed and the manager still helped me out. Super great service.
Apr 18, 2017
Great! I was able to move in two days early. The staff was friendly and helpful.
Oct 04, 2016
UNCOMMON EXCELLENCE AND ONE OF A KIND SERVICE
I am a full time student at Ohio State University and I needed a storage unit right away. A week before I called about the unit, I had moved into an apartment which turned out to be close to deplorable. I needed to move right away. I was desperate. My mom called Cube Smart Self Storage and spoke with Tim and Rick whom were both very informative and helpful and held the unit for me until I was able to schedule a date for the movers which would fit my schedule. I was reluctant to put some of my items into storage, as I have had bad experiences in the past with the units being clean and dry. However, when I saw the units at Cube Smart Self Storage, I was impressed and confident that all my items would be in good hands! I was very pleased with the office, the service, the units, the location, and the price! A customer couldn't ask for anything more in a storage unit. Seriously, Cube Smart Self Storage is "one of a kind"
Sep 01, 2016
Good service and nearby! It is great that you are able to use their moving truck.
Aug 19, 2016
Fits our needs and it's the most affordable for the size unit
Aug 17, 2016
A great storage facility to hold your personal
I was treated with fairness and respect and gave a fair price the storage facility was very clean ventilated and plenty of room
Aug 03, 2016
Very nice facility, long process to get in.
Very nice facility, long process to get in.
Jul 28, 2016
Excellent Summer Storage
It is awesome how the facility has a truck to use with only a ten dollar fee. I understand they need to limit the time ,but I had an awkward experience using it. Other than that, the location and facility in itself is amazing. Will definitely be bringing my furniture in again.
Jul 28, 2016
Jul 24, 2016
Nice space, friendly and helpful staff.
This location is sprawling, clean and climate-controlled. The staff were extremely nice, professional, and efficient. Thanks for Mekong my move-in so easy!
Jul 23, 2016
Good service, would use again!
Happy with my experiences here. Clean, friendly, accessible.
Jul 20, 2016
facility was spotless, smelled like fresh wood which is one of my favorite smells. easy access to building. quick service
Jul 11, 2016
Its a great facility. The representatives should advertise that they have free pickup trucks. Also, I felt that the receptionist at our location was too slow in explaining and going over things, especially since we had limited time with our rental truck. Other than that, I love this facility and would recommend this to others.
Jul 04, 2016
This storage facility is perfect, affordable and good quality. The only negative thing I have to say about them is it could be in a nicer area
May 23, 2016
Nice place, their system needs updating.
Very clean, very new. The actually units and facility are in great condition. However, the ceilings of all the units have a wire mesh top. Some one could get on top of your unit and see everything in it if they wanted to.
My experience was indifferent. I originally ordered a 5x10. I was given a 5x5, I had the manager measure it out to prove I was right. He then directed me to a 5x10 which turned out to be a 10x10. Apparently, their mapping system is completely off. It took me about an hour and 25 minutes to get set up and get my keys. A process that should've taken 20 minutes tops. Overall, I trust the management and I feel safe with my items being stored here, which is all that really matters.
May 20, 2016
Essy was courtesy, knoweledgeable, attentive and help in ever ascept, until I knew everything there was to know. It was very clean and well kept. I could go on and on, but you get the picture.
Jan 14, 2016
Sep 23, 2015
The manager was friendly and professional. I feel like I made a good decision to use Cube Smart.
Sep 22, 2015
Manager very helpful
The security is great. The manager was very helpful. The place is clean and well lit.
Sep 12, 2015
Great value and facility
Loved everything about this place, including all first floor and climate controlled units. Only reason they didn't get 5 stars is they need to fix the front access door. When people prop one of the sides open it doesn't close correctly and I've come many times at night to an unlocked warehouse. My unit is locked, so not worried about that, but feels a bit unsafe when I'm the only one in the facility and anyone could have entered.
Aug 25, 2015
Great facility to store moving stuff
I visited this storage yesterday.
The staff was very kind and helpful, and the facility was clean and well-secured. Price was also reasonable. I am very satisfied with the storage.
Aug 20, 2015
Very Friendly, Professional customer service, convenient seen a few roaches, but overall so far so good
Other than the roaches I seen, Great Facility
Aug 13, 2015
The guy at the desk was expecting us when we arrived, had us checked in under 10 minutes, and was super friendly. The facility is brand new and access is super easy, yet very secure.
Aug 11, 2015
Jul 29, 2015
Clean and easy to use.
It was a quick and simple process, very friendly staff.
Jul 26, 2015
clean facility for storage needs
Great customer service and easy use of facility. Nice wide open corridors makes transporting belongings a breeze.