May 16, 2021
Great Customer service
Great Customer service and follow through.
Oct 29, 2019
Lady who checked me in was awesome, informative, and friendly!
May 16, 2018
Great Customer Service
The manager was very accommodating. Since we were operating on a different time zone, we arrived during his lunchtime. He still took the time to set up our storage with a very pleasant attitude. We were shown everything we needed to know about accessing the unit which was very clean. We really appreciated it!
Jan 24, 2018
Enjoyable experience i will be a repeat user.
I had a very pleasant experience applying today for a storage unit, everything was thoroughly explained and answered. The forms were easy to understand thanks to the representative customer service left me feeling at ease about my property's care.
Dec 20, 2015
Sep 17, 2015
Aug 30, 2015
John is the BEST!!! Great customer service
John is the best...explained everything in detail and took time with me as a new customer. ...even though he had other customers he continued to make me feel as though I was the only customer there.
Denise L. Huckaby
Feb 24, 2015
Awesome customer service and the price and security is good.
I have stored with this facility twice and am going to use them again in the near future. Mr. Alvin really cares about the customers and does a fantastic job making them feel secure about using this business. I really like this facility above others I have used in Columbus and other states we've lived in. Have recommended to others who like it also.
Dec 04, 2014
Mr Alvin Berry was wonderful and the best to work with.
Sep 09, 2014
Very customer friendly. I felt I had a complete professional experience overall.
Jul 19, 2014
Getting a storage from this facility is convenience, easy, and stress free.
1. Get online, search for the storage
2. Make reservation with no money down
3. Rep called me to confirm the time and date. You will even get a sms for a reminder which is good for a busy person like me currently
4. Went over to the site, signed some paperworks (10 mins) and I received the instructions about the facility entrance security, the lock etc.
5. Move you belongings inside the storage and don't forget to thank the rep.
Easy and smooth.
Jul 03, 2014
The best storage faclity in Columbus. Whenever I need it, I come here. Friendly and helpful staff
Jun 11, 2014
Mr. Alvin was awesome. The golf cart ride wasn't bad either. Thanks Mr. Alvin
Jun 10, 2014
I have a 10x10 and it holds everything I have that's good news to me!!!
Jun 10, 2014
Wonderful. Alvin was very pleasant and very helpful.
Jan 27, 2014
Very nice and friendly will come back again.
Dec 27, 2013
Best I ever had. I have put my stuff in a lot of places and I will say you are one of the best I had.
Dec 10, 2013
Great- clean- easy access Mr Alvin is always so helpful!!
Nov 25, 2013
Our experience has been very good. Mr. Berry is wonderful.
Jan 15, 2013
Nice Storage Facility
Satisfied with my storage overall.
Nov 22, 2012
I recently renting out an 5' X 10' unit storage from the Storage Xxtra, on Floyd Road in Columbus, GA. At first, I thought I would need only an 5' X 5' unit, yet the employee, Mr. Berry had help me decide that I would need an 5' X 10' unit. By looking at my household goods, he notice that I would need to upgrade to another unit, in which I didn't have a problem with upgrading to an bigger unit.
So Mr. Berry took me on a little ride on the company's golf cart to take me to me unit. After I looked at the unit and confirmed the unit that he suggested, I signed the papers (in which it only took me less than ten minutes to do) immediately and started unpacking my household goods into my storage. Overall, my experience at Storage Xxtra was terrific! The storage cite is ONLY seven minutes away from where I stay, the area inside and out is spotless clean, the price is very reasonable, and the customer services is to die for!
I RECOMMEND EVERYONE TO GO TO STORAGE XXTRA AND TALK TO MR. BERRY. HE WILL GET YOU WHAT YOU DESERVE!