Eldred Jones
Apr 02, 2023
Outstanding
Outstanding good job done by the staff
Recommended: Yes
Cornelius Johnson
Jan 31, 2023
Easy process.
Easy and smooth process with great price.
Recommended: Yes
Nicholas Wulf
Oct 10, 2022
Avoid at all costs
Absolutely do not recommend this storage place, the staff is rude and will charge you for 24/7 access and then not grant you 24/7 access. They will claim to call you back and then not call you. Their customer service is extremely lacking. The units were gross when we moved in. The “climate controlled” unit feels no different than our normal outdoor unit. They are not military friendly. Stay far, far away.
Recommended: No
Angela Spivey
Sep 21, 2022
Good service at the office in Columbus Ga
Good service I will recamend just for that alone the rest was ok .
Recommended: Yes
Haydee
Apr 03, 2022
Great Support
Easy to setup and very straightforward.
Recommended: Yes
Yvonne B. Hawk
Aug 27, 2021
I would recommend this location to to store items with confidence.
Great management services. Excellent customer service. Kenneth was very helpful in assisting me in resolving my concerns. Thank you Prime Storage Staff.
Recommended: Yes
Brajesh Kumar
Jul 20, 2021
Nice Place to store
This is a nice storage place. I have rented it for my storage.
Recommended: Yes
Evan Smith
Jul 05, 2021
Great experience
Clean. Very friendly. Easy access. Great overall experience.
Recommended: Yes
Dee Owens
Mar 27, 2021
Professional, Helpful, all around EXCELLENT
Thank you for your help with my reservation and when I lost my lock.
Recommended: Yes
Roy Rigney
Mar 22, 2021
Good so far
The only issue that I have is that there are some trailers that stick out into the driveway and are not off the pavement. When pulling another trailer in your facility it makes it difficult. One is at a corner where you have to make a turn. This trailer should be in another spot where there is more space. This trailer is too big for that space.
Recommended: Yes
Joe Lewis III
Mar 22, 2021
周慮歳
Thanks for the suppose help with my personal property!
Recommended: Yes
Arthur Riley
Mar 18, 2021
Great storage unit !
Great storage overall service!
Recommended: Yes
Mike Davis
Mar 18, 2021
Third time price hike within two years...however good storage place.
Pricing for boats parking seem to be price high. Same lot, same space, but three time price increase within two years. Great customer service, A
Recommended: Yes
Jeffrey Fiveash
Mar 18, 2021
Those guys are great
I never have any trouble getting into contact with anyone there. they are always courteous.
Recommended: Yes
Lionel Yoe
Mar 18, 2021
The continued increase in rent is outrageous.
My storage unit rent is $130 more per month than the same size unit elsewhere.
Recommended: No
Latitia Watson
Mar 18, 2021
Overall 3 stars pricing is high
I don’t have a problem with the storage unit it’s the prices that keep going up I feel is ridiculous especially when the space I rent is small.
Recommended: Yes
Bob Davis
Mar 18, 2021
Too expensive
Prior owners did not gouge the tenants.
Recommended: No
Randy
Mar 18, 2021
Two price increases in less than a year
Two prices increases in less than a year. Rent has gone up 49.5% in less than a year during a pandemic. I will be looking to get out as soon as possible. I am a long time tenant with two units.
.
Recommended: No
Irma Hines
Mar 05, 2021
Always professional, courtesy, &happy to assist customers
An overall excellent storage facility.
Recommended: Yes
Jay Roberts
Feb 04, 2021
The storage cost has increased each year, it is getting expensive.
It’s getting too expensive, With the storage costs increasing every year. It’s gone from about $110 a month to $154 per month.
Recommended: Yes
Messiah Williams
Feb 03, 2021
To expensive
My overall experience is the customer service is good. I feel there is no loyalty for current longtime customers
Recommended: No
Ramona Horton
Feb 03, 2021
Rates too high
Too expensive and rates go up too often. No matter how many units you have, you're not offered any incentives or discounts.
Recommended: Yes
Cyndi
Feb 03, 2021
Rent keeps going up
My rent keeps increasing and is getting to the point that I am not going to be able to afford it.
Recommended: Yes
Unhappy Gilmore
Feb 03, 2021
Jacking up cost annually
Started good, but each year they jack up the price thereafter, like clock work. Perhaps it’s their way of saying happy anniversary.
Recommended: Yes
Bob Davis
Feb 03, 2021
Too expensive
To expensive for the space provided. At times they've been rude dealing with.
Recommended: Yes
Willie Plant
Aug 09, 2019
Needed a reasonably priced storage unit
I arrived at Prime Storage , was warmly greeted and treated very kindly by staff member Lisa . As a Disabled Veteran and proud to serve my country , I would recommend Prime Storage to my fellow Veterans , family and friends. Thank you Lisa for representing Prime Storage as a safe and friendly place to store your items at a reasonably cost-effective establishment.
Recommended: Yes
Sharrelle
Mar 10, 2019
Lowest price ever
Great location
The lowest price in town
Recommended: Yes
Sue Ginter
Nov 29, 2018
Lisa was efficient and pleasant
Paperwork was quick and unit was clean and as expected
Recommended: Yes
