Dec 20, 2021
Manager lies to get more money from customers
I went to the office and told them my bill was incorrect for the first month and the manager looked me right in my face and said the bill was correct and I would not get a $15 move on fee because I moved in Nov. as if we didnât have a conversation the week prior when I was moving in when she told me how much I would be paying. I called corporate and they support lies so I will be moving my stuff after these 30 days are over. I have also reported them to JAG to make sure no other Soldier gets scammed by this company.
Aujenette T Charles
Dec 10, 2021
The check in was great I didnât fully understand the deals but the CSR was very helpful and got me in the right unit for the right price.
Nov 26, 2021
Very helpful in choosing the right space
Jul 29, 2021
Great service, wonderful staff and very clean facility!
This was my first time renting storage units and I couldn't have asked for a better experience. The ladies at the front desk were very friendly and knowledgeable, everything was thoroughly explained and the process was made very easy. The facility is spotless and I felt very safe securing my belongings there. The staff is also exceedingly understanding; on move-in day I borrowed a dolly and it was accidentally locked inside my unit! The lady I checked in with gave me a call about the missing dolly the following Monday and they let me return it to the office on my lunch break the next day--without even charging me for the mistake! I highly recommend this facility.
May 19, 2021
Nce and clean
The place is very clean and nice
May 01, 2021
Great facility, reasonable prices.
Very clean facility. The rep behind the desk was very nice and helpful. Prices are extremely reasonable. Couldnât believe I found a climate controlled unit for the price they were offering.
Apr 26, 2021
Easy, quick and affordable and the staff was knowledgeable.
Apr 01, 2021
Nice storage facility and very helpful staff.
This is a nice storage facility. The woman working behind the desk was very helpful and nice and created a positive rental experience.
Feb 01, 2021
Easy Move In
Great staff and clean facilities
Jan 29, 2021
Amazing facility! Clean and Honest!
The front desk lady was the best! She took her time getting me registered and addressed any questions I had. She went through the entire contract with me and made everything so clear. Very clean and very helpful! Thank you!
Jan 28, 2021
Amazing is a understatement
Great Customer Service, very friendly, and helpful.
Jan 22, 2021
Easy to handle
Amazing customer service very friendly and helpful
Jan 19, 2021
Good place to store my belongings!!!
Customer service is great and nice clean and accessable access!!!
Dec 29, 2020
Smooth in processing
Moving in was a breeze. Iâve never had such a smoother experience stress free and accurate pricing. All paper signing was done electronically so it saved alot of time and my patience were not affected. Customer service was great! Iâll def refer people to this storage facility. And it was clean!!! Keep up the good workð
Dec 07, 2020
The employee that helped us was amazing. The grounds are kept clean. There was hidden fees like insurance, why not just add it to the price if ots a mandatory thing?? All in all a descent spot.
Aug 01, 2020
Pricing was great and the on site representative was thorough and quick.
Jul 16, 2019
Great and easy
Best place to have 24hr access