Alex Poole/ Kathy Poole
Jul 21, 2020
Dark and dirty
I have never rented a storage unit before. I rented this one online. I asked if it was inside, to which the answer was yes. It was inside, but inside a dingy building hallway with no light. I guess I shouldâve asked if it was climate controlled. The actual storage unit was disappointing, as well. First thing I did after opening the door was to kill a roach. Luckily, I had taken some bug spray with me to spray it before taking anything inside. While taking my things inside, I ran into multiple spider webs. I would have thought that if it was being rented out that an employee wouldâve at least knocked down spider webs and blown the dust and dirt out of the space. Maybe I was expecting too much? Thinking I shouldâve paid more and gotten a cleaner space. Hope I donât have to have it more than one month!
Recommended: No
Yasmen Balogun
May 16, 2020
Affordable and convenient.
The online price did not include insurance costs and lock/key costs, but the final price was still affordable. The employee was very helpful and getting access to my unit was easy. I started moving stuff into my unit less than an hour after arriving. The unit was a bit dirty with some wrappers on the floor and cobwebs and there were some spiders.
Recommended: Yes
Crystal Davis
Sep 21, 2017
Jennifer was awesome. She has a great personality and she was very professional. If you need a storage company please come to this one because the staff is awesome. Jennifer deserves a raise
Recommended: Yes
Crystal Wilson
Sep 14, 2017
Jennifer was a very nice paerson. Her customer service was wonderful quick and very professional.
Recommended: Yes
Amber Graham
Sep 14, 2017
Jennifer made sure I got a unit in a section that was accessible. She did not stop until I was satisfied.
Recommended: Yes
Sebrina Guess
Sep 14, 2017
I had a great experience with Jennifer she's awesome she explained everything and I really enjoyed my experience over here at Public Storage
Recommended: Yes
Thurmon Johnson
May 24, 2017
The young lady was very professional ...
The young lady was very professional and helpful
Recommended: Yes
Russell Cunningham
Aug 03, 2016
Friendly, courteous and informative!!
The staff was very pleasant and explained everything about all paperwork. After we were shown to our unit. Excellent experience! I will recommend this site to anyone i know looking for storage.
Recommended: Yes
Betty Fairnot
Jul 24, 2016
My Experience
Had Reservation. Which Made It Easy. The Young Lady On Site Was Very Helpful, Friendly And Professional.
Recommended: Yes
Travis Collins
Jun 07, 2016
great
Excellent service
Recommended: Yes
Mathew Henderson
Apr 05, 2016
Satisfied
Solid location friendly staff.
Recommended: Yes
Rene Broaddus
Feb 12, 2014
Had a great experience, manager was very helpful.
Have been a Public Storage customer for many years, recently rented another space and had a great experience with a very helpful manager.
Recommended: Yes
