Jan 24, 2021
Good experience so far
I think we would be able to leave a better review in a while once we have visited more, but it'd been a good experience so far. Love that you have indoor units.
Jan 13, 2021
Every thing was great!
From registering & paying online, to accessing the unit was great! Easy online experience, friendly & helpful service when I arrived at the office. Answered all my questions over the phone before I registered online. It was an icy day and they even brought ice melt to the unit so the delivery people would not slip. Great experience! My only suggestion is that they would plow the lanes to keep it from freezing into ice. Yes, I highly recommend. And better price than I found anywhere!
Jan 10, 2021
The phone representative was very helpful.
Nov 16, 2020
It was the best people I have ever had assist me
Great place to store my belongings
Jul 21, 2020
Very nice people
Nice people..helped with trailer parking
Jun 02, 2020
May 11, 2020
Clean facility, friendly staff
Apr 13, 2020
Very clean facility. I love how they have carts to help with moving your boxes in.
Dec 26, 2019
Should have a 24hr access option and be allowed to supply your own locks or require purchase of supplied locks that can be used after the use of a storage unit is over
Dec 05, 2019
Had to buy lock after being told the...
Had to buy lock after being told the one I had would work, then the company lock was still on the unit when I tried to move in.
Aug 20, 2019
everything went great at the site no...
everything went great at the site no problems at all
Jul 01, 2019
Great place to have for storage people are very polite
Feb 26, 2019
The best customer service in Colorado
The best customer service in Colorado. Truly a place that I would recommend anyone to used for storage
Feb 11, 2019
5 Star! Jennifer helped with all our needs. She was very pleasant and professional. I ended up with 4 different storage units plus help with all the accounts online. Thank you Public Storage for being there when my wife and I needed the help during that very stressful time in our senior lives!
Jan 21, 2019
Great check in
Great check in, great staff
Jan 08, 2019
The staff is knowledgeable
The staff is knowledgeable, courteous and very quick to respond to online reservations. The north Powers location is very easily accessed from the main road and easy to get in and out of.The side street and lot are nice and level and there is plenty of room to maneuver inside the complex. The aisles between buildings are nice and wide so people can easily get by each other when loading and unloading. The units I have viewed are extremely clean and in good repair. The security appears to be good with ample exterior lighting and surveillance cameras. The temperature inside the climate controlled units is very comfortable for storing sensitive items. The available access hours are generous and are the same Monday thru Sunday. The experience was pleasant all around.
Oct 30, 2018
Oct 04, 2018
I had to make a last minute move
I had to make a last minute move. Leon, at the north Powers Public Storage, was very professional & most helpful!
Oct 03, 2018
Roxanne is great
Roxanne is great, very informative. The location is clean and nice as well.
Aug 28, 2018
Clean safe storage location with...
Clean safe storage location with excellent customer service representatives. Climate control units!!
Jun 19, 2018
Very friendly and helpful
Very friendly and helpful. Clean and well kept area. Easy sign up with great prices.
Jun 07, 2018
I gave you four stars out of five
I gave you four stars out of five. I feel being a Military community and having four bases here in the Springs you would have a discount.
Sydney and Bob Ryan
Apr 30, 2018
I had some reservations about my stuff...
I had some reservations about my stuff fitting into the unit - you guys made it easy for me to know that I had options if the stuff did not fit - great folks to work with!! And I am saving $500 a month on my storage!!
Apr 24, 2018
Great service, super friendly, had just the right sized unit for my needs.
Jun 07, 2017
Thank you to the back up lady when the ...
Thank you to the back up lady when the main girl is not there. Very thorough.
May 04, 2017
Pamela and Jamie were great. They showed me and talked me through the whole process. Would have been a 5 star but was not told I would have to purchase lock. I give PUBLIC STORAGE a ONE STAR for requiring you to purchase their insurance and not being told about this until contract was being reviewed.
Apr 11, 2017
Great customer service
Great customer service. I had no reservations and was able to walk in and secure a unit.
Mar 23, 2017
Great price, great service
Getting a storage unit was completely painless and the price was great!
Mar 22, 2017
have never had an issue with Public Storage. Everything is easy and there are no hidden fees or problems with renting. Nice website to make it easy and friendly, clean facilities to store your belongings. I would send anyone looking to store their stuff to Public Storage.
Mar 20, 2017
I needed storage because I sold my home, bought another and was in transition before I could move into the new home. It was a horrific experience because I had the worst realtor ever!!!! By the time I went to Public Storage I was so stressed and on edge! Maggie and Pamela were the best! I walked out of there laughing the first time and grateful to them by the time I closed out. I keep thinking how my lame realtor made a lot of money off me and caused me so much stress and anger. Then there's Maggie and Pamela, who obviously didn't make bank off me!!! They just have great work ethics! Thank you Public Storage for these two ladies!!
Mar 16, 2017
Amazing customer service! Clean and excellent taken care facilities as all Public Storage facilities I've ever used are. The very friendly staff to include, Maggie, Leanne and Jennifer are always very patient and helpful. I am grateful for the piece of mind that my items are safe and secure. I highly recommend using this Public Storage (or any) Public Storage location. Thank you!
Mar 10, 2017
Vince and LeAnne were so helpful. I showed up without an appointment and they jumped right in to help me, answer my dozens of questions, and show me everything I needed to know. They are friendly, personable, and I felt like I was receiving the same service they'd give family. Plus their prices were the best around us! Great deal, great customer service, great team! Thank you! Looking forward to years of business thanks to you two!
Feb 12, 2017
Great location, great price and the security for your stuff can't be beat! The customer service provided by Pamela was outstanding! She was a wonderful lady and helped me with everything I needed! Highly recommended this place!
Nov 23, 2016
Pamela gave great customer service
Oct 18, 2016
wonderful place. excellent facility. enjoyable staff.
Sep 28, 2016
Switched my unit that I had reserved
I have always used Public Storage in the past, but this time they upset me. The unit I had reserved, seen and confirmed was given to somebody else. When I came in to pay my account I was given another unit which was not to my liking at all, it was dark with no access to light, one of the locks was broken and there was no other one I could change to. I was forced to take that unit and now I am looking around for another company to store with.
Aug 02, 2016
My reservation of my storage unit.
2460 North Powers Blvd, Colorado Springs, CO made it fairly simple and easy to obtain storage. I was literally done with the paperwork in less than 15 mins and had the key to my storage unit. The lady at the desk was nice and informational with my insurance and unit at a low cost.
Jul 26, 2016
Pamela was really nice and made sure I got all of my questions answered. Also, she helped me with all of my packing supply needs.
Jun 26, 2016
Just the best!
They just keep getting better! Automatic outer doors that open, timers to hold open inner doors, and lock systems that can't be broached- this is the best storage facility I've ever used! Since this first time I used Public, I've never used another company!
Apr 27, 2016
The service is great the attention I was giving regarding my needs was great and the employees was great
Mar 15, 2016
Quick, knowledgable, helpful, and best of all best prices in town!
I researched many storage units before choosing this one. The prices were amazing. Especially for being in the heart of Powers Blvd. staff was so friendly and helpful. Best place for your storage!
Aug 11, 2015
I have used Public Storage in the past and immediately thought of them when I needed a storage unit before a big move coming up. I was always greeted with a smile and always treated me with respect. Also, after each visit I left knowing my possesions were safe and secure. I was very pleased to find that none of that has changed. LeAnn was very helpful and friendly. She made sure that I knew every security measure taken to protect the property placed in their care and that I rented the unit most suited to my needs.
Dec 16, 2014
Great location, great price
Out of all the storage facilities I researched, Public Storage had the best rates in town. Very helpful staff.
Sep 16, 2014
The young man that helped me was excellent!
The young man at the Public Storage on Acadamy Blvd was very friendly, corteous and proffesional. He handled my storage rental quickly and got me in and out with what I needed. He went over all the options and made sure that I had the unit I needed. A great worker!
Mar 20, 2014
Great customer service.