Sep 11, 2021
First time rental experience went well no complaints
Fair price 6x7 unit friendly quick process in and out would recommend online reservation for discounts
Sep 03, 2021
Professional & well kept. Nice facility.
Very clean and well kept facility. Also very secure, the whole place seems pretty under control which I like to know about somewhere that I'm storing my belongings. Definitely happy with this company/facility.
Jun 07, 2021
Great affordable option
Great experience with them. Clean climate controlled units at an affordable rate.
May 15, 2021
Great customer service
I am sorry I didn't get his name, but the person working at this facility does a great job. I had a very embarrassing moment. The locker next to mine had an identical lock, obviously my key didn't work. It never dawned at me that I was trying to get into the wrong locker. I went to the office and the gentleman told me he could cut it off, and sold me a new lock. After he cut it and I opened the locker I realized my mistake. I felt like such an idiot! He never made me feel stupid, and assured me that things like that happen. Of course I still feel stupid, but his graciousness made it a bit better.
May 01, 2021
Every aspect was outstanding!
Couldnât be happier with my experience so far.
Apr 25, 2021
People are friendly but the storage unit is huge and had a hard time finding the unit for 10min. Then we couldnt find rolly carts for the boxes to roll in and this nice man let me borrow his trolly. Not congested but clean and confusing .
Vanessa L Thompson
Apr 24, 2021
Great folks I will recommend them.
The agents at this self storage were professional, very very helpful and all around great people. I will definitely recommend them to others.
Apr 13, 2021
Searched around and got a six by seven locker inside for less than others offered for a five by five unit
Mar 26, 2021
So far so good
I was quoted a different price than listen on sparefoots website once I got to the storage unit. Spoke with the office and they stated that they sent a request to corporate to get it fixed. Still waiting to see if it gets fixed. Will update should things change. Still a little frustrated to not get the price and deal offered on sparefoot
Mar 25, 2021
Moving in wasn't very efficient
There are no ramps into the facility, so having to prop a heavy door with a brick in order to carry my things to a cart - just inside - is the biggest hassle. Everything else about this facility is great.
Mar 22, 2021
Good and sweet to work with on the phone.
Mar 01, 2021
You need better customer service
The combination they gave me didn't work for the gate so a security guard had to let us in. It took over 2 hours to get into the facility
Feb 06, 2021
Personable & professional customer service. Fast and easy!
Feb 03, 2021
Great price, friendly staff, large lot.
Jan 29, 2021
Helpful and Kind
Very helpful and kind office staff at this location. Pricing is a bonus when looking for storage. The owner of the location was very nice.
Sera Simone Connor
Jan 19, 2021
Best customer service, pandemic or not!
I couldnât have found a storage any easier and given that I screwed up my order online, they were there to help me fix it right away and made moving in so flawless and easy. Pandemic or not the staff is respectfully the safest but even more so the most welcoming people. Iâm so happy with my unit and experience and will most definitely recommend AAA as the place for storage!
Dec 10, 2020
Good deals at 1st then went up on price
Sep 12, 2020
Great price/ easy process/ lady was nice/ contactless available
Aug 21, 2020
Customer Service Fail
When I signed up for my 4 units I reserved the Gentlemen was cordial and professional. He really made my sign up fun! The part I have a problem with is when he handed me my papers and said have a good day. I was shocked a tour wasn't offered but rather had to be asked for! Then #2 I was not shown how to operate the security gates or doors.I guess I'am suppose to figure that stuff out on my own being a brand-new customer and have time to play: Where's the gate? Oops wrong one! AND... #3 July 25th 2020 I rented a truck, loaded it and came to move in and COULD NOT ACCESS THE GATE(S) I called on the very next available store hours to only be told 1 of the 4 units is all you have to have access, only one needs to work! AND I don't see any bad numbers or wrong numbers being put in the gate pad.I KNOW MY CODES and I'm out a MOVING truck rental including gas and mileage AND HIRED LABORER wages all because I wasn't shown and assured my CODE(s) worked. Now for Irony all gates are kept open as well as access doors to individual units because the systems is down (I mentioned the key pad being loose when I was reserving my units)!!! When I called to report my issue I was treated like: Go away and was told he would look into it and call me back. That was almost a month ago!!
Jul 25, 2020
Great deal for a great space, wonderful customer service and convenient accessibility.
Jul 21, 2020
Great price and location
I was looking online for storage units and came across this one. They had the best price for the size of the unit and location works for me. I even got a better price with a promo for reserving online. Management is very helpful, friendly and accommodating. I had a problem with my unit being very dirty upon move in, and they reached out and resolved the problem. I would definitely recommend AAA Platte Self Storage to anyone, in fact I did just that the same week I moved my things in. ð
Jul 17, 2020
Best storage experience in Colorado
The communication was a little confusing but overall a fantastic experience. Roman knows his business and is by far the best customer service I have received since moving to Colorado. Highly recommended.
Jul 08, 2020
Excellent customer service. made my move in very easy
Jul 03, 2020
Ok place friendly people nice place
Jun 17, 2020
Great customer service
Representative was very nice and accommodating with all my questions. With a few setbacks (Unit was not drive up accessible like confirmed and was actually preoccupied) they were willing to work With us and find a unit that would fit our needs in a timely manner.
Jun 05, 2020
Person in office was extremely need ce
Very reasonable on pricing and got a good deal on move in.
May 23, 2020
Makes things much easier.
Everything's always easier when online
Apr 16, 2020
The people here are always so nice and helpful.
Apr 02, 2020
Outstanding Storage Facility
EVERYTHING about this Storage Facility is Amazing!! The people who room this place are so knowledgeable, Virla, the manager was so patient and kind to me. On my move in date...I must of called her 5 to 7 times with ALL kinds of questions AND she answered everyone of them with grace!! They allowed us to use a dolly on the premises and when we were leaving, they said goodbye and opened the door for us!!! IF YOU ARE LOOKING FOR A STORAGE... LOOK NOV FURTHER!! YOU'VE FOUND YOUR PLACE AT
AAA SELF STORAGE!!! THEY ARE INCREDIBLE!!!
Thank you Virla, Thank you both for making my stress filled day...Stress Free!!
Mar 30, 2020
Decent storage unit with decent service and decent price
Decent storage unit with decent service and decent pricing. The person helping me wasn't super helpful at times and acted like I was asking stupid questions. She helped me through the whole process and was overall good but the process could have been friendlier.
Mar 10, 2020
Everyone working was friendly
They made the process fast and easy
Feb 19, 2020
Professionalism, that's what you showed. Thanks
I'm going to tell my associates how professional you were & recommend they rent from you also
Feb 16, 2020
Excellent services very reasonable diffently would recommend.
Feb 04, 2020
Better then I was paying before
Better then I was paying before
Feb 02, 2020
This place is well managed, clean and great price
Jan 29, 2020
Great value for a great am storage facility
I have never found a price this nice for a space so large. Great move in specials as well. Facility is indoors and very clean and secure. I would highly recommend.
Jan 29, 2020
yes would recommend. great units great prices exceptional customer service
This storage is by far the best we have found.
Jan 27, 2020
Easy process to sign up and move in
My move in process was very simple and easy, and the cost couldn't be beat for what I needed
Jan 09, 2020
Jan 08, 2020
Couldn't beleive the online reservation price!
I did some comparison shopping and the deals at this facility were too good to be true. It is fairly close to where I wanted it to be but the savings was well worth the extra 4-5 minute drive. Roman was a pleasure to work with on the paperwork once I got there and with the explanations of access. Definitely would recommend this location.