Jul 30, 2019
Needed short-term storage foe upcoming move.
Tim the manager was very friendly and accommodating. Since I was traveling up from Virginia, he offered to stay late if I needed, or to come in on a Sunday! Great service!
Jul 25, 2019
satisfied with this facility.
very helpful an patient as we needed to decide which unit would fit our needs best.
Jul 11, 2018
Friendly and clean
This is a great storage unit and the people where very helpful!!!
May 22, 2017
Secure facility, clean units, helpful staff
Mar 20, 2017
my first storage rental experience has been fantastic
I've experienced the highest level of customer service and I'm extremely pleased. Would recommend to anyone in need of this service.
Mar 07, 2017
I should've gone here years ago.
Friendly people, clean, priced fairly. Late fee is a bit high, so do be sure to pay on time.
Feb 19, 2017
Great place! Convenient, easy access and priced right
Pleasantly surprised by the facility, ease of access and friendly service. Priced great for the space!
Nov 06, 2016
great place for storage
Great place friendly people great service
Oct 22, 2016
very friendly, and convient to get to storage unit
i've rented from here before very happy.
Jul 07, 2016
No 24 hour access
I was disappointed to find that I didn't have 24 access. Access is restricted to their hours of operation. Then my storage unit is on the 2nd level but the 2nd level is not the 2nd floor. There is no proper set of stairs. You have to use a movable narrow ladder stairs to access my unit. Quite hazardous trying to carry my stuff up those steps. Lastly they charge you for insurance which is not listed in the unit price but is not optional.
Jun 21, 2016
Great storage facility
The owner and his wife are great people to deal with. Very helpful.
The storage facility is clean and well lite.
May 04, 2016
They were very helpful. And it is very convenient.
Apr 22, 2016
Customer service was great, very quick and answered all my questions.
When I arrived at the facility the manager that greeted me was very friendly. The office was very organized and clean. The property was clean and well taken care of. The manager was very helpful and pleasant to work with. Over all my experience was excellent. I highly recommend this facility.
Sep 03, 2015
Aug 27, 2015
Graet customer service by Tim & Dennis.
They were very flexible making changes in our storage unit as our requirements were ever changing.
Jun 20, 2015
Jun 18, 2015
Clean and friendly
The staff is very friendly. The facility is clean and easily accessible.
Jun 03, 2015
I got a second floor unit and the lift is a first come first serve basis. I was the only one there so it worked out but it might now always
Jan 06, 2015
Great customer service from Dennis. Very friendly and courteous! I feel that my vehicle will be quite safe over the winter.
Dec 12, 2014
service was excellent and the value is outstanding
Nov 25, 2014
Professional & Secure
The first reason I am taking time to write this review is that Dennis was very kind to stay past closing time to welcome me due to my huge moving day being delayed by the movers. As a new customer, this was very important to me. The second reason is that the SECURITY of the site is top notch. Even my sister, who was there during the move, was not allowed to receive the code to the unit.
The facilities were clean and prepared. The location is also very subtle and good. I am happy with my choice and thanks to SpareFoot for helping me discover this site.
I gave 4 stars instead of 5 because I am still a somewhat new customer. I will improve my rating to 5 stars if it continues to be well.
May 28, 2014
Fundamental Communications breakdown between Interent site, local operator, apparent "bait and switch," but remedied.
A fundamental breakdown in communications between Internet site and local operator, resulted in what appeared to be a "bait and switch. Through rebate coupon offer, site made good, but still left a bad taste.
Apr 09, 2014
Very nice. Easily accessible at all hours. Very enjoyable.
Aug 26, 2013
Great customer service helped me right away!
I was in need of a storage unit and procrastinated and waited til the day before to shop around. I called Allen storage and couldn't get there before they closed to fill out paperwork and get the keys. Frank came back after hours just for me so I could get my unit filled the next day. I was so happy and couldn't believe how great they treated me!
Aug 08, 2012
prompt service with a smile. Premises were clean and well maintained.
Jul 26, 2012
Straightforward, easy to work with, help me find the perfect storage unit for my needs.