Alexus Aikens
Dec 28, 2023
Pretty unique setup if u ask me….
I appreciate the time and effort that was put in for me to receive a storage after payment and completion of documentation so yes I would recommend this storage to family and friends… so far so good..
Recommended: Yes
Virginia Stevens
Nov 05, 2023
Customer service great and helpful
Hall ways have had trash in their since I first viewed my unit 30 days ago second floor stairwell tires and overflowing garbage can and the door to the building doesn’t stay closed but storage unit was clean
Recommended: Yes
G Davis
Sep 11, 2023
Great Customer service.
Great customer service& pricing.Thank you for your help.
Recommended: Yes
Michele Jolly
Sep 01, 2023
Insurance is a little pricey!
My unit was not cleaned when I moved into it. Otherwise it is a nice small unit.
Recommended: Yes
Michele Jolly
Sep 01, 2023
Monthly insurance is a little pricey!
It seems to be a nice storage facility. They should get/fix a couple of their carts.
Otherwise it’s a nice facility.
Recommended: Yes
Lamar
Jun 12, 2023
Solid choice
The woman at the desk that day was great with the service and already expecting me. The process was quick and easy and i definitely appreciate her making a rough time in my life a lil easier to get through.
Recommended: Yes
William
May 13, 2023
Decently priced, well kept, kind of out of the way
It's a little out of the way of like everything in Cleveland but it's clean and gated and I was able to do everything pretty easily. Would reccomend.
Recommended: Yes
Amber Johnson
Apr 24, 2023
Associate was helpful
Associate had good customer service and made the process easy
Recommended: Yes
Mike Morris
Oct 19, 2022
Elevator not working and lights not working.
Elevator was not working on day I planned to move in and had already rented a insulation truck. Motion activated senors not working on several aisles…including mine and the stairwell. Had to carry a 20ft truckload of my stuff up dark stairs to an unlit storage area. None of my calls or emails were acknowledged or responded to.
Recommended: No
Cosandra Dixon Wheeler & Mark Dixon
Oct 15, 2022
Clerk extremely helpful and the location is convenient with great access.
I would recommend this facility to friends and family.
Recommended: Yes
Bobby Gideon
Aug 18, 2022
nice places and Reasonable price
Nice environment , clean and real friendly people I love it
Recommended: Yes
Lonna Henderson
Aug 04, 2022
Very convenient good service clean place
Customer service was very nice is very clean and very convenient area easy to access my things thank you very much
Recommended: Yes
Donetta oats
Jul 05, 2022
Recommendable
Staff was awesome . Like the cleanliness
Recommended: Yes
Cynthia G Gordon
Dec 19, 2021
Good afternoon this my first time used a storage locker
So far everything is good thank you,and respectful thank you!ЁЯШГ
Recommended: Yes
Cynthia G Gordon
Dec 19, 2021
First time in this place, good right now рџ™ЏрџЏ»
Praying things work out smoothly
Recommended: Yes
Halley
Nov 26, 2021
Impressive customer service and security
We recently rented a storage unit and were very impressed by the customer service of the on site assistant manager, as well as by the security system. Each unit is associated with a unnique entry/exit code so the system appears to track who is coming and going. In addition, the representative who helped us was thoughtful and efficient and anticipated our needs multiple times.
Recommended: Yes
Wanda Cooper
Nov 07, 2021
Very good experience
I am already recommending the facility. The customer service is awesome the storage facility and units are very clean. Access is very easy and safe! Thank you
Recommended: Yes
Anita Lumpkin
Oct 31, 2021
Professional
Competitive pricing along with cleanliness
Recommended: Yes
Lisa
Sep 10, 2021
Excellent Service
The 2 young ladies in the office was very helpful. I am so sorry that I didn't get their names. But my family was having a crisis and I didn't want to even deal with the storage process. The lady that help me was very through and made the process seamless. The grounds and the storage building was really clean and looked well kept. I would have to give a bad review it would be on the lock for the storage their charge was $18.00 and I was able to get one from Uhaul for $8.00. This was definitely not a deal breaker and didn't sway my decision at all. Great rate and employees Storage King.
Recommended: Yes
Debra Szymanski
Aug 23, 2021
easy to reserve the unit we needed.
Terrific move in. Agent was friendly and courteous.
Recommended: Yes
Sailboater
Aug 22, 2021
Not as advertised
I would give all 5s but it was 4’6” x 9’ instead of 5’ x 10’ and did not inform there would be tax and insurance added. So I paid an awful lot for a small space.
Recommended: Yes
rae elmo
Aug 01, 2021
Easy simple affordable
Great staff. Easy to talk to very very helpful. Only issue I can think of It might be the cylinder locks. They're not easily obtainable At decent prices.
Recommended: Yes
Kelly D
Jul 14, 2021
Very warm and knowledgeable staff!
The staff was helpful, knowledgeable and made sure I understood all policies and protocols prior to signing. Reservation online was simple and registration on site took less than 15 minutes.
Thanks!
Recommended: Yes
Noah
Jul 02, 2021
Great Check-in
Easy check-in and an overall good experience
Recommended: Yes
Danisha Whitfield
Jul 01, 2021
Great storage great price great service!
Jamia was great help and let me know everything I needed to know to make sure I was well educated on everything about my storage unit. Her customer service skills were top tier and I appreciate everything that she did!
Recommended: Yes
John
Jun 30, 2021
So far, so good.
The rental process was efficient and smooth.
Recommended: Yes
Doretha Bridges
Apr 25, 2021
Professional Front Office Representative
Outstanding service front the front office Rep. Answer all my questions very professional and knowledgeable. She really step me at ease with all my concerns about storage of my belongs.
Recommended: Yes
Tonya Murray
Mar 15, 2021
Very accommodating. Facility is a nice, clean facility.
Very accommodating. Facility is a nice, clean facility.
Recommended: Yes
