Jul 28, 2020
Online with real easy and helpful
Online was good but once I get to CubeSmart the customer service rep that was there she was very rude uninformative didn't offer any help she was just nasty
Jul 18, 2020
The associate was rude. The manager was helpful and polite.
Apr 29, 2020
When I called to inquire about the unit, the man was curt and condescending over the phone. Once I got to the location to check out the actual unit, the young lady wasnât pleasant, tossed the unit numbers on a sticky to me and wasnât really helpful in making sure I found the unit or seemed even concerned that I didnât find the units either. I needed some packing tape but refused to buy anything from that establishment. I ended up going somewhere else that actually took the time and the rates were much better.
My star ratings are actually less than a full star!
Oct 18, 2019
Clean, safe, and secure
Great customer service! Lots of flexibility and availability, fairly reasonable in price.
Aug 02, 2019
Place is clean and help is there.
The facility is clean and the workers are friendly and helpful.
Feb 12, 2019
This location and price was ideal for me. Great service.
Dec 19, 2018
Great service, nice location, very big units.
Our unit was accessible and very large for the price.
Aug 23, 2018
Insurance/admin fees/lock fee a surprise
Was surprised by the $24 admin fee and mandatory insurance of $17/month. They also have special locks.
Nov 17, 2017
Courteous informative service
A very nice facility but when I leave the location I have no further use for the lock I was made to purchase. I prefer bringing my own type of lock that I can use for other purposes in the future.This should be posted on the advertisements that you must purchase a special lock to use the facility. You should offer a lock buy back program and then rent the used locks for new customer. They should be bought back as long as all 3 keys are returned with the locks. That would be a nice service to offer your customers that don't wish to keep these circular locks.
Sep 12, 2017
Helpful and Friendly staff.
The staff, Foy and Derrick, are very friendly. Both are helpful and put you at ease immediately. The facility is clean and easy to get in and out of. I would definitely rent a unit here.
Aug 23, 2017
storage unit is ok. I feel like I got charged more than what I should have but it was definatley a last minute move.
Aug 29, 2016
Its was very convenient & will be glad to use this place again
Never really had go vibes from storage places but it turn out to be a great choice.
Jul 22, 2016
Went in and got great service. Only thing I ask for
Jul 05, 2016
The staff is so very helpful
They were helpful and accomodating.
May 28, 2016
Very clean. Staff was very friendly.
Apr 23, 2016
Great experience and Foy is a great asset to your team!!!
I was disappointed however when I moved in and witnessed a cockroach coming from a storage on the 1st floor. Please spray building.
Oct 13, 2015
Newer place, friendly face
Staff very friendly and explains everything. Newer modules and building more. Site is in an out of the way location. Always will recommend
Sep 13, 2015
Jul 06, 2015
Everything was clean and the service great
Jul 01, 2015
Foy was amazing! Even met us on an off day to get us set up. Everything was clean and secure. Easy to move in. Would highly recommend!
May 09, 2015
Personable staff, easy storage, and secure
Extremely personable service from Foy, the manager. Couldn't be happier with my unit. Gate, alarm, and security cameras made me feel very comfortable leaving my things there.
Apr 11, 2015
Good Service,Clean Facility
I had the blessing to work with Foy who was friendly, helpful and respectful. The paper work was expected since he told me ahead it might take 20 minutes. The price was fair and the storage area was clean and felt secured.
Mar 12, 2015
Typical storage facility. A bit pricey without the discount. Still a little high even with the discount. Facility employee was very nice, and helpful.