Jul 07, 2021
Made the process extremely easy
I was told the facility was closed yesterday, however, upon arrival to visually look at the facility, i received a call from the manager of the facility who was actually there. He assisted me and helped me into my spot. Great attention and customer service.
Jun 07, 2021
This guy's will help you with all your storage needs and even go to the length of giving you a price the self service kiosk will not give you.
I got 3 different discount for a 5*7 space and I really love it.
Apr 17, 2021
Rick is awesome
Great and helpful immediately
Aug 11, 2020
Had a hard time find a spot and reasonable people to deal with until I called Glenway. Rick was very helpful and great to work with. He found me the perfect spot. Thx
May 26, 2020
Very impressed with the customer service from Rick....the attentiveness to my needs was/is outstanding...not much around like that nowadays....I would recommend their RV storage to anyone....location is nice as well.... it's central.
May 11, 2020
Staff was very helpful and building seems very secure.
I have only been a customer for a couple of days. So far everything seems great!
May 08, 2020
Such a good customer service team, I love the safety I feel my product being store is in. All around great place!
Ronald E. Marcum
Nov 25, 2019
I had storage here for years
Always taken care of, great storage and access, staff too!
Aug 26, 2019
Itâs a storage place
Itâs secure and they store my stuff. Good.
Jul 06, 2019
I had a great experience
Great experience being my first time they made it easy for me ......thanks rick
Jun 04, 2019
Friendly staff, super clean, I will only use them in the future!
I am so glad I checked the reviews and chose Glenway Storage! I never knew getting a storage unit could be so easy! Their facility is super clean, the security is top-notch, and everyone I have worked with has been super nice and helpful. I have already recommended them to my family and friends!
Jul 31, 2018
Customer service is great!
Customer service is great! Easy to access and secure.
Jun 18, 2018
Not told of charges upfront
I was not told I had to get renters insurance until after I came over and walked and looked at the spaces. I think that should be something you should be made aware of. If you don't want the insurance you can't sue if there is lost or damage to your property. That's my opinion
May 01, 2018
Good overall experience
Good customer service. Very clear and helpful.
Nov 02, 2017
Safe, clean facility
All aspects of our experience was pleasant.
Sep 22, 2016
Excellent service, attention to detail.
The storage facility was spotless. Rick, the manager that followed up and checked me in was professional and thorough.
Sep 16, 2016
Fast and simple
When i called about storing my camper the staff was great showed me around and let me xhoose from the availible spots.
Sep 03, 2016
Easy access and well secured.
I like the 24 hour access and the rooftop location to store my RV. The spots provide just enough space and easy access. There is gated security and security cameras were being installed according to the manager who rented the spot to me. The place is clean and seems well maintained. Most important: the price is right! Way to go.
Jul 22, 2016
Great pricing for storing you car, boat, trailer or RV. Very Friendly atmosphere, 24 hour access.
May 20, 2016
great RV storage on the roof
Good communication nice facility
Jan 30, 2016
My answers to the ratings summarized it.
Needed the unit Feb 1. Also needed to get the paperwork done on the 29 of Jan because I was going out of town. Knit picked me for the xtra 3 days because the computer wouldn't let him register me in advance .
Jan 28, 2016
excellent place to store your stuff
Best place by far my car is stored there because I am waiting on my motor to come in so I can put it in my car
Dec 27, 2015
Oct 22, 2015
Jul 24, 2015
Great so far
Jul 13, 2015
Great place. Safe environment.
Jun 14, 2015
Great storage place
Very clean, the person was really nice and polite! Very reasonable price!
May 11, 2015
It was a very easy process. Thank you
Apr 25, 2015
Facility is located within and old big box store so it is very well climate controlled and secure from the elements. Unit is carpeted which is a bonus. Very clean and well organized. Staff was extremely helpful. Even parking while loading/unloading is under cover so don't have to wait for a sunny day to move!
Mar 28, 2015
Easy access, clean and secure.
The only thing we didn't know about was the red tag on the unit which someone there told us to just pull it off. The lights did not come on unless it was because of the door being propped open. All went smoothly and would definitely recommend your facility to anyone!
Mar 12, 2015
Only one issue, the hours of operation. Not covered in your survey. Other than that, the best facility I've rented from.
Nov 11, 2014
Nice location, well-kept, fast friendly service
Very happy so far. This facility is much nicer than the last storage facility I used... well-lit, clean, access to electrical outlets, hand carts available near the entrances to help with moving your items. Staff was friendly and helpful (even though I stopped in 15 minutes before the office closed). Would heartily recommend to others!
Oct 06, 2014
Sep 07, 2014
This is my first time using storage space...I was pleasantly surprised. I didn't rate it excellent because I don't have anything to compare it to. Overall, I'm very pleased with Glenway Storage and feel content that stuff will be safe.
Aug 17, 2014
The experience was great. The employee there was awesome he made sure everything was clean and it only took a couple minutes to get our storage unit.
Jul 10, 2014
Great that all u can say
Jul 02, 2014
I was so impressed! Joe was extremely helpful and informative, cost was low, everything felt safe and secure. Very happy
Jun 17, 2014
Very good overall experience
The transition of renting a space went very smoothly. My only question I have in the back of my mind is why was I asked to show proof of insurance?
Jun 13, 2014
the gentleman that helped us was awesome!! He explained everything to us
May 17, 2014
Just what we needed
The manager was very helpful and very accommodating, gave us a great deal. We found what we needed for our situation. Everything is clean and in great condition.
Apr 11, 2014
Quick and easy
Feb 27, 2014
Feb 18, 2014
I had to pick a storage in an hour cause the apt I wanted to move into got canceled. This guys were so helpful. They have the best price in town and they arrange everything quickly. The storage itself is so clean with security cameras all around. Best choice!
Jan 09, 2014
I needed to change the size of my unit twice and the associates at Glenway Storage have been very accommodating without any hesistance they were able to find me a unit right away and not far from exiting unit. That meant a lot to me because I have bad knees and was in need of having surgery , the less steps I had to take the better for me. Then there was another time I needed help lifting something onto my truck and the manager was more than helpful in helping me put the item on my truck without any complaints or making up any excuses that he had something else to . Very happy with Glenway Storage
Oct 03, 2013
Aug 29, 2013
Gteat.. meet all my needs.
Jul 25, 2013
Jul 15, 2013
The follow up from selfstorage.com was excellent, easy and convenient. The facility we are using is great! First time having to find a storage facility and thankful I used this site.
Jul 09, 2013
May 21, 2013
Outstanding in all aspects
Feb 19, 2013
Good. I was told by the manager on duty when I reserved that I would receive a month free as that was the February promotion. However, when I actually moved in I was told nothing is free.
Feb 02, 2013
Amazing! They are very thorough and caring! They even called to remind me that I had forgotten to put a lock on to secure my unit. They made my whole process easy.
Jan 24, 2013
Dec 11, 2012
It was great
Oct 23, 2012
This is our 1st experience in renting a storage unit and we are very happy with our choice of Glenway Storage. The property manager was very helpful and very professional. Security seems very good. There was construction going on when we were there but was clean in non-construction areas.
Jul 19, 2012
Rick was very helpful and is surely an asset to your team!