Mar 29, 2021
The storage unit worked out fine. Paul at the front was AMAZING! The only thing I was disappointed about was that I was told the facility had an elevator and it was actually a âliftâ for items only - no people. We just ended up using the stairs. Iâve also been trying to set up my online account and it keeps giving me an error message???
Feb 18, 2021
Unit is clean, facilities well maintained.
Nov 21, 2020
Good for the price
Its ok storage....................
Oct 24, 2019
Convenient and very affordable. Units are accessible and clean. Great customer service, too.
Sep 15, 2019
Had no issues, was able to go in, get the unit, and actually easily upgraded with no problems. Staff was very helpful, and I thank you!
Apr 23, 2019
I would definitely recommend this facility.
I had a really good experience with the lady that was helping me. She was very informative and had answers to all my questions. My bother is actually the one who recommended this facility to me. I love the cleanliness of it too.
Mar 08, 2019
Great value, just what I was looking for!
The service is great and the unit is well-kept.
Jan 14, 2019
Employees were very friendly and knowledgeable
The place needs to be renovated but still good for the money your paying !
Dec 03, 2018
Great customer service. They have a lot of options for storage units and the prices are fair. Location is very well gaurded.
Nov 05, 2018
Good, easy, & cheap
The facility is easily accessible and clean. Second floor units have a lift to move items. I reserved my unit the night before and moved the next day, itâs super easy and low priced.
Apr 07, 2018
Quick & Easy
Reserved online, found exactly what I needed & with 50% off for 2 months, it was a great deal. Staff is very friendly & professional.
Feb 11, 2018
Decent price and great hours
Storage in San Diego is all expensive and this is the best priced place I found to keep my stuff in during deployment and between moves. The hours are great and you can drive up to all the units. I store a lot of heavy stuff so that is important. Overall very happy with my decision to store here.
Dec 18, 2017
Helpful, easy to work with.
I needed a place to store some household goods while our house was undergoing construction. I was happy to make a reservation and move in the next day.
Nov 06, 2017
Great customer service !
The rate was perfect .. The customer service by the agent was great. She answer any questions or concerns i had. The process was quick & easy!
Nov 03, 2017
Great place to store
Clean place, and friendly staff. Location is also great.
Jul 25, 2017
My move-in was super easy and fast
I was greeted with the upmost professional customer service who gave me a tour of where my unit was located and she was very helpful with all my questions and got me in my desired unit within minutes they make the process super easy and I feel like it's very safe and secure there!
Jul 17, 2017
This is nearby and fits my needs.
Got in as described.i only wish the 10x10 had a wider door opening.otherwise everything as expected.clean,neat and easy access. Thank you to staff for their assistance!
Jun 09, 2017
Friendly, professional staff. Well kept facility.
Very safe and convenient place. Good staff, responded quickly to a request.
Jun 06, 2017
The option I reserved didn't work so the clerk provided another Good option
May 15, 2017
Awesome staff and facilities
I Will be storing here again.
Apr 07, 2017
Very nice and friendly
Staff is very helpful
Jan 09, 2017
Affordable and great service. I recommend ground floor & here's why..
Customer service is amazing and it is very clean. On the lift we used (lift B) to get to the second floor, the latch that unlocks the door when it arrived at the bottom wouldn't always catch, so we had to push it down manually sometimes... It took us a minute to figure out why the door wouldn't open on the ground floor. Also, make sure you don't get a unit that is right behind the fire doors. We had to ope the fire doors to get larger furniture into the hallway where our unit was. And opening the fire doors blocked our unit door and moving in became incredibly inconvenient. Hat should have taken us 2 hours took us about 4. Oy! But, just make sure you're paying attention when you tour your unit and I'm sure you'll be fine.
Oct 22, 2016
Great customer service
Friendly and helpful staff
Well maintained facilities
Oct 03, 2016
Friendly and pleasant over the phone.
Oct 01, 2016
Cheap good storage
Where to go if you want a decent storage at a good price
Sep 28, 2016
Friendly and helpful
I got to pick from 3 different units, so it wasn't a take it or leave it deal. The lift was a huge help with getting my stuff to the second level. It was an all around great experience
Sep 09, 2016
Very helpful staff! Elevator made it so easy to move everything into my unit. Highly recommend chula vista storage outlet.
Aug 04, 2016
Just moved stuff in the storage unit. Smooth overall operation.
Papers done the previous day, we had access by the gate with the code on Sunday. Everything worked as expected. Clean premise. Easy drive to the storage unit location. The storage unit is located on the second floor but an elevator was located nearby. The storage had the expected size and enough (electrical from the corridor) light. Moving in was a smooth process. But, as it happened four days ago, my review does not inform about how our boxes will survive a couple month (or more) there.
Jul 07, 2016
What storage should be.
The phone call was answered promptly. While I was setting up my unit, other customers needed help and were helped and the rep was very professional and had no issues multitasking. The unit was clean and the regulations were fluently communicated.
Jun 16, 2016
Good value and excellent customer service
I reserved a 10'x10' unit online thru sparefoot and prior to my move-in date I conducted an onsite inspection. Liz was very polite and helpful as she explained everything and showed me the unit that had been reserved. The price was lower than other storage facilities and by reserving online I was able to receive 1 month free plus a $20 Amazon.com gift card as a result of my AAA membership --- however, I haven't received the gift card yet. The only think that was disappointing is that the units do not have any interior lighting.
May 21, 2016
Fair price and discounts
Good hours of operation and friendly employees.
Mar 22, 2016
Staff was very helpful
Would highly recommend this storage unit. The staff was very helpful and knowledgeable about there facilities.
Oct 07, 2015
Great customer service
The gentleman who helped me check in was very friendly and helped me find the best deals as well as the best type of facility that would accommodate my storage he was very friendly that I'm a sphere was amazing and the people there seem pretty happy with what they have I too AM pretty satisfied I am glad that I went into storage facility at your place I would highly recommended it
Sep 29, 2015
the workerwas very friendly and helpful and fast and efficient service
I give it 5 stars the staff is very helpful and thoroughly with the information and quick and I would definitely recommend this storage facility to my friends.it's a great deal for me
Sep 21, 2015
Everything I saw was exactly how it was described! Great service from the lady there!
Aug 06, 2015
Thanks to sparefoot everything was ready to go the process was rather quick they had an elevator for the heavy furniture and everything
Jul 28, 2015
Never had a problem
I've enjoyed renting my unit for almost a year now. The customer service has been excellent and the premises are always clean.
Jul 28, 2015
Great place to rent from.
This place is great with low cost and the women running the olace was very helpful and friendly am renting long term and have no complaints.
Jun 24, 2015
clean, pleasant personne,l area kept clean
Jun 15, 2015
Lety, the manager was professional & courteous. She knew every detail by heart & explained the contract to me. She didn't even have to read upsidedown. The facility has a cargo elevator.
Jun 10, 2015
Costumer service was great.
They were kind of high on the price end. So far they have been good though.
May 15, 2015
It simple really....
Read some of the other reviews; it's unanimous that people don't think outside of the box. I didn't buy their lock but I bought a similar lock from Home Depot. The ability to negotiate is a gift for long standing businesses. Met both managers; very nice, courteous, respectful of customers. The only reason why the paperwork is time consuming , they have to explain what you're signing and follow company procedure. Good deals in comparison to other companies.
May 06, 2015
Clean and a very good place .
Mar 31, 2015
Best prices and good customer service
When I called spare foot the man was really helpful and he knew what he was doing in less than 2 mins he had the best storage unit for me. Once I arrived to Self storage the man was so nice and helpful.
Feb 03, 2015
A very convenient location. I like this place i just moved in a few days ago. Great prices
Nov 19, 2014
Came in to welcoming service, was able to see what I was paying for and the paperwork was easy
Sep 18, 2014
Very helpful! Kind and fair! Ian Chula Vista Ca.
Cris and Letty did all they could to help and made moving to California a little easier! Thank you, Ian (Navy)
Aug 10, 2014
I was very impressed with the entire process and the friendliness of the staff.
Aug 06, 2014
Check in Experience Excellent!
Recently reserved on-line! then spoke w/ Jeremy and Jerad at various times when I had questions. Then Chris checked me in. GREAT CUSTOMER SERVICE! He was very helpful, courteous, and knowledgeable about the property. The personal key code that only a person renting the specific unit would have, and the gate has always worked. There's a lift to get your storage to the second floor so it's just as convenient as the ground floor. Maybe safer! So, SO FAR SO GOOD! I'll let you know how my check out goes in a few months! I definitely recommend them.
Jul 04, 2014
It was a quick and easy experience
Mar 13, 2014
Jan 02, 2014
Overall a great experience
Dec 19, 2013
Needed storage in an emergency...they got me best deal available...saved me a ton of money...was done
with paperwork and completly rented in under 10 minutes...staff was very helpful...polite and very accomadating....made experiance very easy and hassle free
Dec 17, 2013
Overall good experience. However, I haven't had to deal with moving out yet. The unit I rented wasn't clean, but it was perfect size and affordable.
Dec 12, 2013
So far, so good. I appreciate it.
Oct 17, 2013
Very good manager - gets you in and gets the paperwork done. OK strage spaces - not climate controlled, but OK
You have to buy their lock for $13
Dr. Gary L. Smith
Oct 14, 2013
Clean and secure facility, with competent staffing
The pricing is fair, there are excellent security protocols in place, and the Manager (Letty) does an excellent job. Those were 3 strong selling points for me.
Aug 22, 2013
What makes this facility so outstanding is that the manager, Lefty, deeply cares about the quality of service, cleanliness, and security of the facility. She is an amazing woman who makes it all work so well.
Aug 22, 2013
The manager allowed me to look at the space and assess whether or not it would fit my needs. Very accomodating with my schedule.
Aug 02, 2013
I had a good move in experience and I am really grateful for the assitance that I got in the short amount of time I had.
Aug 02, 2013
Jul 26, 2013
Awesome customer service.
Jul 25, 2013
I was driving long distance and she was able to stay late to accommodate me. She was super friendly and helpful.
Jul 22, 2013
Enrique was great!
Jul 14, 2013
Clean secure environment respectable staff and overall enjoyed my experiences
Jun 25, 2013
Jun 04, 2013
Mar 19, 2013
Overall my experience was very good. I got what i needed for a reasonable price and the staff was pleasant and friendly.
Mar 12, 2013
Nov 01, 2012
Jun 24, 2012
A life saver
The day I visited the storage unit, I carried with me a folder containg all my moving paperwork. I left the folder by mistake at the storage office. I look all over for that folder and was unable to find it. That evening when I check my voice mail their was a message from the storage office, that they had the folder. That was a life saver!!
May 05, 2012
hard to get a storage truck into. the room was upstairs and I wanted a roll up door but it was too high in price for me. Maybe they should have a military discount someday.
Mar 07, 2012
very helpful staff
great price and service. secure and clean . recommend this place
Feb 08, 2012
Safe and secure storage, great prices.
I would recommend this this storage to just about anyone. It seems to be as secure as can be. The thing that I noticed from the beginning was that, compared to the last storage that I used, this one is a lot more leniant with payments. They actually give you 10 days to make your payment from the due date, without fees, until the 11th day. Everything was so fast and easy to take care of.
Feb 04, 2012
Very good Price
I was looking for a larger storage and found this location. I have a larger storage for about the same price I was paying. The staff is great and very helpful.
Aug 05, 2011
Great Price, Great Staff
I booked this on line because I was moving to town and had no idea where to go. When I arrived Letty was extremely helpful and very friendly. The price I got was better than the price for a smaller unit.
Jul 17, 2011
I would highly recommend this facility to everyone that I know. Your staff was very professional an considerate. Detailed in knowing what type of unit would be adequate. Telephone operators were also professional in finding to closest facility and reserving the unit in advance. Facility is clean and well kept. Way to go.......