Suzie Sorvick
Jul 31, 2023
Great Experience
The staff was wonderful, answered all of my questions, and made the process easy.
Recommended: Yes
Jeremy Roark
Oct 02, 2022
Easy efficient storage
Girls that work in office are great. Helpful and efficient.
Recommended: Yes
Rob Befumo
Jun 12, 2022
Great Staff - Nice Facility!
Staff was super helpful and on top of communications, confirming appointments, and filling out paperwork. My 7x10 unit was upgraded for free, and the unit I received was in a great location and easy to access.
Recommended: Yes
Robert Cox
May 28, 2022
Easy booking and move in
The online process of reserving was straightforward and quick. Move-in was smooth with a minor glitch about the lock which was quickly handled.
Recommended: Yes
Tommy Jegier
Mar 23, 2022
Very pleasant experience
Front desk workers were very friendly and helpful. Rental process was very straightforward. Excellent service.
Recommended: Yes
Renee M
Feb 07, 2022
Thank you
I was running late & the office personnel was very professional & stayed for my arrival. Thank you
Recommended: Yes
Kat
Sep 15, 2021
Perfect for short term storage
Everyone was so nice, it's clean and easy to navigate inside.
Recommended: Yes
Shannon Ryan
Jul 22, 2021
Best storage unit
Amazing customer service and very clear on all the details. Included a move in van which saved us a ton. Great people and great facility.
Recommended: Yes
Blake Bogdanovich
Jul 06, 2021
Ciera was a huge help in facilitating a easy, straight-forward move in
I had a great experience moving in. Ciera at the front desk had the paper work ready and was clear and helpful on the information that I needed. I was easily able to find parking, the move in was quick & painless, and it was good price for the unit.
Recommended: Yes
Lixette
May 24, 2021
Wonderful experience with Ciara.
Ciara is extremely professional and a spectacular problem solver. She has a wonderful disposition and is very very helpful.
Thank you,
Lisette
Recommended: Yes
Linda Biondi
May 17, 2021
The woman who helped me was so helpful! Ciera Humphrey knows her stuff!
Ciera showed me two possible units, helped me with a lock issue, and was patient in explaining the key code. I'd recommend this facility because of her!
Recommended: Yes
Rebecca
May 26, 2020
Great first time experience in Chicago
I rented the unit to store my son’s stuff over the summer. The process from finding the location online, called the customer service line with questions, filling out the paperwork and moving in went very well. Once I made my reservation, I received emails to confirm. On the move-in date, the process to see a unit and fill out the paperwork was slow due to Covid restrictions. The staff in the office were very efficient, friendly and responsive. The move in went quickly despite the fact that it was a busy Saturday. I would rent here again.
Recommended: Yes
Abigail
Mar 14, 2020
Great!
Super friendly and helpful staff! Very easy, cheap and straight forward:)
Recommended: Yes
Dawn
Mar 03, 2020
Pricing & Location can’t be beat!
Super friendly and patient staff. Clean and straightforward. Competitive prices.
Recommended: Yes
Dragan Maksutovic
Sep 30, 2019
Great
Great customer service and wonderful experience here at Self-Storage 1! Highly recommended!
Recommended: Yes
Laura
Sep 16, 2019
Basic service
Basic unit and service, nothing wonderful, but provides us with what we need.
Recommended: Yes
Aaron
May 18, 2019
Experience
Everything was Good, I had a good experience from start to finish
Recommended: Yes
Erica
Oct 31, 2018
Great service
We moved into self storage 1 on a Saturday and had incredible service. The staff was very professional, funny, and tended to all of our needs, especially the store manager, Colin. They were extremely flexible and organized. The truck they lent us was so extremely helpful and we couldn’t have been more grateful for it!
Recommended: Yes
Anthony
Sep 27, 2018
Quick and Easy!
The customer service at this facility is fantastic. The place is clean, well-maintained and they let us use their moving truck for free! Could not have asked for a better experience.
Recommended: Yes
Joshua
Aug 30, 2018
Dependable, easy-to-use storage facility
Great experience at Self Storage 1. Clean facility and friendly, professional customer service. Took a lot of the stress out of finding storage space in the city.
Recommended: Yes
Vinny
Jul 04, 2018
Easy to work with
Everything went smoothly. Price was great.
Recommended: Yes
Victor
Jun 11, 2018
Well priced and conveniently located
Sabrina was very helpful in securing my unit. Fast and friendly.
Recommended: Yes
Alexandra
Jun 08, 2018
Great facility!
Great facility! Staff was very friendly and professional
Recommended: Yes
剩捨
Jun 05, 2018
Great office help!
Great office help. Convenient location.
Recommended: Yes
Michelle
Jun 03, 2018
Overall very good deal
Great price, free truck on move in
Recommended: Yes
Jennifer
May 22, 2018
No complaints - nice people, easy access, good location.
Everything about this facility met my needs. They allowed me a chance to switch the rental size after viewing them, provided me a tour and access instructions, very good customer service.
Recommended: Yes
Lorraine
May 21, 2018
Friendly staff and solid facilities
Had all I needed for storage purposes and move in - could fit my uhaul van in the garage, asked them for help multiple times, and there were plenty of carts and elevators for quick moving.
Recommended: Yes
Kayia
May 14, 2018
Great experience moving into this facility!
We worked with a woman at the facility and she was amazing! Took her time helping us and had a great attitude and personality.
Recommended: Yes
Kimberly
May 14, 2018
Excellent facility and really amazing staff.
I highly recommend this storage to others. As we live out of state and are storing our college student's apartment belongings for the summer, we did not know much about storage in Chicago. The manager of this facility, Colin, was very professional and extremely helpful. The facility is very efficient for moving in items, very secure, and extremely clean. Everyone working at this business was so nice. Again, I highly recommend this facility if you have storage needs.
Recommended: Yes
Katia
May 14, 2018
Great experience start to finish
Had a fantastic experience with Sparefoot, and Self-Storage 1!
Recommended: Yes
Hope
May 02, 2018
Great customer service and competitive price
See my comments at google review.
Highly recommended
Recommended: Yes
Jay
Apr 29, 2018
Organized and automated facility
The online application, courteous staff, accurate unit sizing and secure building suited my storage needs.
Recommended: Yes
Priscilla
Apr 25, 2018
Self-Storage 1
The staff was very friendly and helpful and did a wonderful job at adjusting/customizing service to fit my needs.
Recommended: Yes
Mark
Apr 23, 2018
Great staff. Great amenities. Great value!
Couldn’t be happier with this company. Everyone I spoke to on the phone and at the front desk we’re very friendly and helpful...they even suggested a smaller (cheaper) unit once I described what I planned on storing.
The key amenities are all there...security, temperature control (between 55-85 degrees), three unloading spots with carts and elevators, easy to find parking nearby, and the use of a free moving truck for moving stuff in!! (within a ten mile radius)
And with all that said I was expecting a higher rate but was very surprised and happy to see it was significantly lower than other quotes I saw. Was easily a no brainer to store my stuff with them.
Recommended: Yes
Erika Gideon
Apr 08, 2018
Very convenient, safe, clean and affordable.
The staff is great, the process is quick and access to your unit is exceptional.
Recommended: Yes
Molly
Apr 06, 2018
We switched our storage to here because of low prices and good service
Great space with several options to choose from for an affordable price.
Recommended: Yes
Laura
Apr 02, 2018
Great price and great customer service
I've been using Self Storage 1 for almost a year and haven't had any issues. The price is very competitive for the area, the facility is clean, and they have early morning/late night access hours which makes it convenient to swing by before or after work. The automatic bill pay is convenient, too.
Recommended: Yes
D.J. Paris
Apr 02, 2018
Amazing service and value
I pretty much never write reviews, but I have to say, this company is awesome. Even though I'm only giving them $70 a month, you'd think I was their most important customer. I even used their enthusiasm as an example to help our own support reps at my firm! Great company. No reason to look elsewhere.
Recommended: Yes
Elizabeth Villanueva
Mar 28, 2018
Dependable
I have been a customer since 2013 management has worked with me on the monthly price. This is one of the main reasons I have been a long time customer.
Good service always.
Recommended: Yes
michelle rudas
Mar 28, 2018
good value, fair price
good facility, good location, helpful staff
Recommended: Yes
Patti
Mar 28, 2018
Great people & great location!
Clean facilities - and a staff that literally will go out of their way to help.
Recommended: Yes
MJ
Mar 27, 2018
Great Place
Great place, they always have deals to keep people coming inn. staff is great and space is pretty efficient.
Recommended: Yes
Kyle
Mar 27, 2018
No hassle and easiest storage space I've ever used!!
The space was perfect, they got me in and signed up in less than 15 minutes. David was so helpful and explained everything and made this such a simple and painless experience. I HIGHLY recommend this place if you need a storage space, so helpful, fun, and nice.
Recommended: Yes
Vicki Rubenstein
Mar 27, 2018
Convenient location,excellent customer service and very reasonable pricing!
I was helping my son, who was moving from out-of-town to the LIncoln Park area, find a convenient storage location. Since I myself was out of state, I was particularly pleased with the personal attention we received over the phone to make the whole process go smoothly. Everyone was so helpful, it made us feel like we were in good hands. My son has had absolutely no issues with Self Storage 1-Lincoln Park! GREAT facility!
Recommended: Yes
Sam
Mar 27, 2018
Great and secure place to store goods
Very professional and secure storage spot located in the heart of Chicago. Recommend this to anyone looking for a storage space.
Recommended: Yes
Ron Cain
Mar 27, 2018
Great Customer Service
The service and professionalism is awesome. Staff is very helpful. Definitely a great value fr the price.
Recommended: Yes
Maxx Walters
Mar 27, 2018
Great service, very accommodating and reliable.
It was very reasonably priced. I loved the customer service, and I’m overall very satisfied with my experience at Self Storage. I would recommend to anyone.
Recommended: Yes
Gloria
Mar 27, 2018
It’s better than others but prices are so high.
The specials are good but once you are done with the promotional period the prices are so high. There should be specials for people that are current customers.
Recommended: Yes
Betoshini
Sep 11, 2017
Great value for money and good facility
Great value for money and convenient building with elevators
Recommended: Yes
Charles
Aug 09, 2017
Solid Establishment
Clean, appears secure, staff was friendly and helpful, reasonably priced.
Recommended: Yes
Elizabeth
Jul 03, 2017
Fantastic customer service!!
The customer service at Self Storage 1 is top notch! I showed up 10 minutes before closing on a Friday to check in to my unit, and the staff members were so kind and patient-- they stayed late to answer my questions and make sure that I was satisfied with the unit. Easily accessible facility-- moving in the contents of a 1 bedroom apartment was much faster than expected. Would definitely recommend!
Recommended: Yes
Lauren
Sep 20, 2016
Great service & convenient location
I can't recommend Self Storage 1 highly enough - the employees are extremely helpful and personable, and struck me as totally dedicated to getting me exactly what I needed from a storage facility. The location is perfect for those of us living in too-small apartments in Wicker Park or Lincoln Park, and the facility is exceptionally secure.
Recommended: Yes
Darren
Aug 29, 2016
Excellent start
So far, it seems like a great place & don't expect that to change. Good staff & options & procedures.
Recommended: Yes
Zeba
Jul 22, 2016
Great service!
Super friendly staff and easy procedure to reserve!
Recommended: Yes
Linda
Jul 03, 2016
Met our needs and was a fairly simple transaction
The staff was exceptionally helpful, knowledgable and very happy and pleasant. The only issue was that the location that I had initially thought I reserved online was not actually available the unit we ended up having to take was much more inconvenient as far as location.
Recommended: Yes
Thalia
Jun 18, 2016
Great experience
Made the moving process easy!
Recommended: Yes
John
May 24, 2016
I made the right decision by storing here
Great facility and I'm happy with my choice.
Recommended: Yes
Ron
May 23, 2016
Excellent Customer Service
Amazed at how courteous and friendly the staff is. They take you step by step in the process and assure you have all you need. They frequently offered drinks and information. The facility is very clean and well layed out. These guys are awesome at customer service!!
Recommended: Yes
Ralph
May 20, 2016
Sign up process took a lot longer than I expected
Self storage is self storage. Not a lot of ways to stand out. Sign up took a lot longer than I expected. Was a little annoyed that there is a separate, mandatory $8 insurance fee if you don't have proof of home-owner's or renter's insurance. What if I am not storing anything critical and I want to waive the coverage?
Recommended: Yes
Steven
May 03, 2016
Friendly staff, a clean environment and a fair price makes this place amazing.
Recommended: Yes
Brian
Apr 17, 2016
Great Place! Great Space!
Very friendly staff, safe and secure building.
Recommended: Yes
Scott
Apr 10, 2016
Great Value
I am impressed with the level of friendly, professional customer service. The facility is spotless and well-maintained. Very satisfied with my decision to store my items here.
Recommended: Yes
Ken
Mar 29, 2016
Great price, decent location
Friendly staff, provided clear explaination of lease terms.
Recommended: Yes
Sonia
Mar 26, 2016
Awesome customer experience
Spoke to Giovanni over the phone on Thursday evening and he clearly and patiently answered all of my questions. I was able to move in the next day and I couldn't be happier. The whole process was easy and efficient. Thank you Giovanni for your professionalism and promptness. Would definitively recommend to anyone that lives in the area! #SupportLocalBusiness
Recommended: Yes
Matthew
Jan 10, 2016
Emilio, Giovanni and Felix made the entire experience enjoyable.
You don't ever really expect to go to a storage fecility and get taken care of but Emilio did just that. Self Storage was clean, secure and professional. My wife and I had a pleasant experience and enjoyed our conversation with all the guys there. We left floored by how easy it was. We will absolutely send others there. Thanks, E, F and G!!
Recommended: Yes
Tiffany
Dec 22, 2015
Friendly
Haven't used facility yet so I can't revirw
Recommended: Yes
Kyle
Oct 31, 2015
Everything was great except because of availability I was in the basement. The basement has an odor to it and doesn't have smooth floors. Only complaint, but for the price and convenience it was worth it.
Recommended: Yes
Abby
Oct 19, 2015
No problems. Security is tight, which makes the process difficult but I suppose it's for your own protection.
Recommended: Yes
Desiree
Oct 14, 2015
Perfect - staff is great as is the facility.
So happy I found them. Super easy to drive in and unload. The units are well lit and decently priced. The staff is very helpful.
Recommended: Yes
John
Oct 13, 2015
Great place
The guys at the front desk you're very friendly and knowledgeable. The whole building is clean And secure. There've been many updates since I last rented a unit here.
Recommended: Yes
r
Sep 14, 2015
Great service!
Great service! Clean. Good location.
Recommended: Yes
Michael
Sep 03, 2015
I was very pleased with the experience. The staff was friendly, the facility was clean and the moving truck was helpful.
Recommended: Yes
Carmen
Sep 01, 2015
The staff there is great. Very informative and so polite
Recommended: Yes
Barry Siegel
Aug 30, 2015
Convenient and priced right
So far so good. Only been there short time. The staff was very knowledgable and helpful.
Recommended: Yes
Marion
Aug 28, 2015
????????
great place. not sure what else I am supposed to say
Recommended: Yes
Orinta
Aug 26, 2015
Small storage space
Outstanding customer service! Storage is clean and easy accessible. Pricing is very reasonable. I already recommended to all my friends.
Recommended: Yes
Danielle
Aug 26, 2015
Great place for short or long-term storage.
Staff was very helpful. They helped me find the size for me. The place is clean, reasonably priced and secure.
Recommended: Yes
Danielle
Aug 23, 2015
Great customer service. Super friendly staff.
Would absolutely recommend this place. Great staff and great security.
Recommended: Yes
Alan
Aug 22, 2015
Staff well trained and helpful in a clean, convenient and secure facility
I was impressed with the professionalism of the staff and the condition of the facility. It's location is very convenient to downtown and the near northside of Chicago.
Recommended: Yes
Ayo
Aug 05, 2015
Gets the job done.
Recommended: Yes
Salomon
Aug 02, 2015
They are very professional and very helpful. Their facility is one of the cleanest and well organized I have every been to. They are at a great location and they offer a wide variety of sizes to fit the needs of every person. For a facility that is very secure and climate controlled they are very fairly priced and a great value. One of the best!!!
Recommended: Yes
Barbara
Jul 30, 2015
Further: this is the place to store your stuff!
They truly mean it when they say their service is exceptional! And their prices are very competitive.
Recommended: Yes
效敬慮
Jul 29, 2015
Recommended: Yes
roy
Jul 28, 2015
Simple check in. Great prices.
Was helped quickly and got the best unit available. The location was clean. The customer service was excellent. Everything was explained to me and i left in time to get to work.
Recommended: Yes
Carley
Jul 28, 2015
Great price, friendly staff, clean facility
I called the day before and was able to get my stuff moved in right away. Great service and super affordable!
Recommended: Yes
Billie
Jul 26, 2015
Everyone at the Lincoln Park facility was extremely helpful and friendly.
I'm very happy with my choice to rent from the Lincoln Park storage facility. Everyone has been very helpful and the location is extremely clean and secure.
Recommended: Yes
Katelyn
Jul 16, 2015
Easy and helpful
This is my first time renting a storage unit and everyone I worked with was friendly and explained everything I needed to know in detail.
Recommended: Yes
卡牡
Jul 14, 2015
Affordable, super friendly! Clean!
Super cool guys there, really knowledgeable and accommodating. Showed us the unit before signing anything to make sure it was the right size. Security codes for everything so your stuff is safe! And great affordable pricing!
Recommended: Yes
Ry
Jul 10, 2015
Cost-effective and friendly option
When exploring self-storage options, this place caught my eye for its reasonable rates. (Also, it's conveniently located for me.) I found the staff to all be very friendly and helpful, as well.
As a perk, they offer free use of their truck (15' standard box truck) for your move-in within a 20-mile roundtrip, which was very helpful for me. What a great option. (Note: They lend it for move-ins only, not move-outs.)
Overall, very pleased with this place thus far.
Recommended: Yes
Chris
Jul 01, 2015
Very Affordable and Easy
The facility easy to use, has plenty of hand carts. Customer service was good. Hours are reasonable. Price was great for short-term storage.
Recommended: Yes
Patricia
Jun 03, 2015
Excellent customer service.
Recommended: Yes
Henry
Jun 01, 2015
Excellent facility and staff! Very easy access and great location.
Self Storage 1 is a great place to keep your belongings. The location on Elston makes it extremely easy to drive trucks in and out of the location. They have convenient access hours and a helpful staff.
Recommended: Yes
Seth Unger
May 31, 2015
Great service. As advertised.
Space is great. Really enjoyed the helpful attention the staff gave us.
Recommended: Yes
Aida
May 29, 2015
First time experience - and it was amazing
This was my first time moving and finding a storage unit and I couldn't ask for a better facility. The price is incredible, it was close to my house, and he staff was really helpful, supportive and friendly.
The unit is clean, very accessible and looks very safe. Managing your reservation is also very convenient and easy (switched from 5x5 to 5x8).
Definitely recommend this to everyone.
Recommended: Yes
Ray Barkey
Mar 01, 2015
The staff was great
I could have asked for better treatment by the staff newly issue I had was trying to vacuum the large truck, that was nothing that staff could control. The staff are very helpful and professional
Recommended: Yes
RANCE
Nov 10, 2014
The most helpful staff I've eer dealt with in a storage facility.
Recommended: Yes
