Sep 05, 2020
Convenient and safe storage
reserved a unit online after shopping around for a close, correctly sized, and affordable storage unit. I came across cube smart and found it to be significantly cheaper. I was able to get a tour the same day before paying and moved in within a few hours of making the reservation. The entire process was super thorough- we were shown where to pull in, how to use the garage doors and elevators, saw the unit, etc. The storage is very safe, clean and temperature controlled. Everything is passcode enabled except the unit itself, which came with three copies of the key. The lock types are specialized and not your average padlock. If someone were to get in with bad intentions, it would be hard to imagine them getting into a unit successfully. Cubesmart also offers insurance thats straightforward and affordable, so I have no worries about by belongings being safe. Highly recommend!
Aug 04, 2020
Helpful staff, Great facility, Easy access.
First time using a storage space. Was a seamless process with helpful staff. Definitely a positive experience
Jul 21, 2020
Not enough carts
My biggest complaint is they donât seem to have enough carts for people. I had to wait ~20 minutes to get one, and the person before me waited even longer. Otherwise, the staff was helpful, and it seemed to be clean. It is climate controlled, but the climate is set at a warm 80-85 degrees.
Jun 25, 2020
It was a great experience for a good price.
May 07, 2020
From start to finish very professional and highly respect social distancing requirements.
Feb 24, 2020
Great customer service
Easy and willing to spend the extra time with my questions
Feb 18, 2020
Super simple, employees were all very helpful & friendly, facility is clean & not sketchy. Definitely recommend it!
Jan 15, 2020
Very clean attentive, nice facility.
Good new facility. The garage was very clean, elevator worked and was definitely temperate controlled
Dec 13, 2019
Great Price and temp controlled
Great price for a 10x10 unit.. $100 cheaper a month then another storage company down the block.
Sep 11, 2019
Incredibly easy process
Affordable and easy! Extremely pleased with the experience.
Aug 19, 2019
The person who helped me check in was very helpful and knowledgeable about the facility and different options available to me. The unit itself was clean. I would recommend CubeSmart to a friend
Jun 17, 2019
Just enough space that we needed. Customer service was great!
May 08, 2019
Emergency storage needed
Team work together and they were great clean place
Apr 30, 2019
Im happy to be a new customer at the cube. As my previous storage have becomes a nightmare ' so I needed a change and I moved to the cube soThanks
Mar 27, 2019
Definitely would recommended!
Very great customer service- very clean units- easy access to units/unloading of vehicles!
Feb 04, 2019
Great, clean facility, with plenty of room to move things in and out!
The facility was well kept and ready to move in immediately. The staff was professional and well organized. I was able to back my truck right inside and use the carts to bring my things to my storage unit. Highly recommend.
Nov 19, 2018
New facility, easy access, stinky elevator
Easy move in, great temperature in facility once we got in. However, the woman at the desk had little idea of what she was doing, she claimed the system was updated during her day off and it took her 30 mins + to complete the initial paperwork making us wait for a long time.
Nov 13, 2018
Great, clean and easy
Was very impressed by Alex, the manager. He was great, showed us the facility, which was very clean and nice. Very happy with my unit
Oct 06, 2018
You did good good good good good
Aug 26, 2018
Straight forward and easy move in
A potentially stressful job done easily and quickly. Highly recommend
Aug 02, 2018
Iâm very happy with my decision to lease a unit with CubeSmart. The process was very easy and affordable.
Aug 02, 2018
Clean facility, kind staff. Gave me a discount for waiting, even though I only waited a few minutes
Aug 01, 2018
Excellent facility; needs smarter, better staff
Great, clean, organized facility. Easy in and out, easy to get a good-priced unit.
BUT some of the staff is seriously deficient. Though I had already reserved online and filled out the paperwork, when I arrived to get my unit, the guy in the office said it would be at least another half an hour for him to process the ONE customer ahead of me - who had already been there at least half an hour and looked ready to bolt. The staff person was extremely slow and appeared to have no idea what he was doing. On a busy moving day, this was insane. Finally another staffer showed up, and had me processed and toured within 10 minutes. He admitted that he had done four clients in the time the other guy had been with the one. He said they were the only two on that day (the 31st of the month), and the one guy was averaging an hour per client. Totally unacceptable. They need to fire all but the one guy, hire a bunch of new staff, and run the place like the gorgeous new facility it is. Otherwise, there's plenty of nearby competition.
Jul 23, 2018
New, clean facility
The facitility was new (started around 2017) and very clean. Checkin took a little longer than expected, around an hour.
Jul 09, 2018
A+ Office Staff
Hat tip to the office staff at the facility. Knowledgeable, professional, good guys. Than you
Jul 05, 2018
Professional and extremely well maintained storage facility.
The Cube Smart experience for me was one of efficiency, ease, and professionalism. Sign up to move in, 10 minutes. The facility and storage units are a perfect 10 for cleanliness, and the gentleman that checked me in was thorough, transparent, and genuine. Great experience, thank you.
Jul 01, 2018
Nice space for great price
Air conditioned unit, very clean, very large.
Jun 21, 2018
Good prices and easy access.
Very accessible. Great price and friendly staff.
May 03, 2018
Friendly and very clean
Could use some more carts on heavy traffic/move in days. Or regulate how many carts some people can use at a time.
Apr 15, 2018
Well lit and super friendly staff
Newish facility with easy, covered load-in and friendly management. Love that thereâs music playing and A grocery store next door. Could use more directional signage inside though.
Dec 20, 2017
Climate Controlled & Very Accomodating!!
This place is great!! Very clean and new!! Iâm feeling very comfortable with my choice!!
Oct 15, 2017
Great, excellent facility..helpful staff
Oct 04, 2017
Very welcoming customer service, simple and to the point.
After a tour of the place, we sat down and paid for the reservation.
Probably one of the simplest things I've ever done.
Moving can be hectic and the easier things are, the better.
They gave me not one issue !
The only issue I have is finding a huge German cockroach crawling on the wall.
It's hard to avoid this because so many oeople bring in their belongings from god knows where.
Oct 02, 2017
Hassle-free. Friendly service.
The facility manager was polite and professional. The facility is new and clean and the price is great. You can't go wrong here.
Sep 30, 2017
Easy and affordable
After looking around Cubesmart was the best quality for the price. Move in day was simple and the staff were helpful.
Jul 01, 2017
Well run facility
Well run, easy move in and very clean
Jun 05, 2017
Clean, cool and spacious. Brand-new facility.
All good so far - just moved in but very nice facility at a decent price.
May 30, 2017
Clean and customer-focused
What a nice surprise to experience EXCELLENT customer service at a storage facility (not the place I'd expect to find it).
The units were easy to access, clean, and well-maintained, but the standout element for me was my experience with Alex--I felt looked out for!
May 30, 2017
Clean and professional
The space was clean, easy to navigate, and functional.
But the standout was the customer service. It was top tier, even more remarkable considering how little you expect in the industry.
Apr 18, 2017
Very satisified customer!
Alex was great to work with and everything went smoothly. The facility is huge and very clean. Would definitely recommend this place to a friend!
Apr 04, 2017
new, clean, bright, competitive pricing
I moved into my unit yesterday. The manager, Alex was extremely helpful in showing me everything and going through logistics. I would definitely recommend this facility! It is adjacent to a new grocery store so you could get a quick snack too ...
Feb 20, 2017
This was the easiest most friendly place I have done business with in awhile. Very helpful staff and exceptional value. Beautiful and safe facility