James
Mar 25, 2024
Nancy is a very nice and helpful person she get 5 stars
Navy was very helpful give her 20 stars
Recommended: Yes
James w norvell
Mar 23, 2024
Nice people
Very nice and smooth Navy help me out a lot that you give her 5 stars
Recommended: Yes
Patty
Dec 10, 2023
The move-in process was super easy.
The move-in process was super easy. The price point was good and the app makes entry and exit efficient.
Recommended: Yes
Nathan Zukerman
Sep 27, 2023
Great experience
Super easy to reserve space, excellent follow up, contactless service, easy payment, and great experience!!!
Recommended: Yes
Rod Lewis
Sep 23, 2022
Patient and accommodating!
Christine G. was very patient and accommodating in seeing that I get the right storage unit for my needs.
Recommended: Yes
Ty
Sep 07, 2022
Fast and Friendly service
I was very lucky to find that the facility located at 428 Battlefield Blvd N, Chesapeake was open for business on a holiday. The customer service rep Jessica was cheerful and super helpful. She took me over to my unit, made sure I understood how to lock the unit and secure my property. I could not be happier with the service I received. Thank you Jessica K. Ôÿ║´©Å
Recommended: Yes
Melvin
May 22, 2020
Great
Great pricing and great customer service
Recommended: Yes
Tania
May 11, 2020
Clean and affordable
The storage unit was clean. The customer service was good as well. No complaints thus far
Recommended: Yes
Barry Debose
May 06, 2020
Great so far
Great so far but I just got the space.
Recommended: Yes
Gordon Perrotti
Apr 06, 2020
Needed a place to store my trailer
The most outstanding customer service I have experienced in a long time
Recommended: Yes
Adrian Mangra
Jan 13, 2020
Karlee was very helpful and informative...
Karlee was very helpful and informative with me and she helped me chose the correct size storage unit best for me. She deserves a pay raise!
Recommended: Yes
Valerie Delgado
Aug 22, 2019
Indoor Dirty Units
The indoor climate controlled units are dirty and have an odd terrible odor. The office was super clean and neat which was deceiving as a first impression.
Recommended: Yes
NewUserStorage
Mar 05, 2019
highly recommend...very competitive on...
highly recommend...very competitive on price and condition. Office staff excellent.
Recommended: Yes
Samantha Mullen
Apr 04, 2018
Easy and Great
Excellent staff, great prices and easy transaction.
Recommended: Yes
Jennifer Mcguire
Oct 17, 2017
I've been going to this storage unit facility for several years and they are amazing every single time that I come in. This time Terry went above and beyond and was amazing. Keep up the great work
Recommended: Yes
John Bartoloni
Oct 11, 2017
Sign up process
As I went in the office to sign up for a unit, I noticed 3 or 4 people ahead of me. Some signing up and some just making a cart or box purchase. Since the sign up process is somewhat time consuming, I thought I was in for quite a wait. Between the person doing the processing and myself, we let those with small purchases go ahead. The others, including myself were handled efficiently and curteously. This included a transport and showing of the unit. The unit was clean and I am quite satisfied with everything at this time.
Recommended: Yes
Swapnil Gohil
Oct 03, 2017
Nyasha was the best... she was helpful in not only the business aspect but as property manager as well
Recommended: Yes
Heather Smith
Oct 03, 2017
Awesome thanks
The staff was great very helpful unit was clean and good price i would highly recommend
Recommended: Yes
Clely Hulse
Sep 27, 2017
I had a gentleman by the name of Kurt to guide me with the paperwork. His explanations were very clear. He went through everything step by step and I was satisfied with everything.
Recommended: Yes
William Ludwig
Sep 25, 2017
Storage unit is exactly what was posted ...
Storage unit is exactly what was posted but it's kind of a pain to get to. Not the end of the world tho
Recommended: Yes
Jermain Quitugua
Sep 02, 2017
I needed to find a small space quick, this would be my first visit and inquiry of storage rentals. I was greeted by Terry this afternoon, she answered all my questions and was my blessing in disguise today! With my current situation at the moment, I really needed it. I'm happy with my agreement and future use of my storage space. Terry and other staff will humbly help you with the right space. Thanks again Terry!
Recommended: Yes
Scott Morehead
Jun 15, 2017
The online pre registration is nice
The online pre registration is nice, it helps speed up the process. Also, the staff onsite were very pleasant and professional.
Recommended: Yes
James Tarr
Apr 11, 2017
Representatives were very helpful and ...
Representatives were very helpful and professional would recommend them.
Recommended: Yes
Patrick Cave
Jan 05, 2017
Great Rates and Great Service
During our move, we ran out of storage area and Public Storage was perfect for all that last minute stuff needed to keep available until the house was cleared and cleaned out.
Recommended: Yes
Karl Kundrat
Aug 29, 2016
Superb service!!
Nothing but great service and professionalism!
Recommended: Yes
Yolanda Daniel
Dec 17, 2014
I love the customer service!
From the moment I called until all paperwork was completed I had a wonderful experience. The gentleman who helped was extremely pleasant and reinsurance my things would be safe and we'll protected. He was honestly a delight to work with. I wish he could be multiplied to show what real customer service was all about.
Recommended: Yes
