Raymond McGill
Sep 08, 2022
Amazing service level
Sheila was extremely helpful and knowledgeable -- this was an easy experience.
Recommended: Yes
V Simmons
Apr 27, 2022
Love the Customer Service
Great Customer Service and Walk Through was very helpful. Building well lit to find my unit and while putting items in the storage. Feel very safe while in the building.
Recommended: Yes
Raquandra Davis
Aug 15, 2020
No problems as of yet
No problems as of yet. It's what I expected but better
Recommended: Yes
Logan
May 26, 2020
Clean facility
Great staff. I was able to move in really quickly with no issues.
Recommended: Yes
James DeCoste
Apr 11, 2020
Experience is fine
Experience is fine
Recommended: Yes
Dena Whitaker
Apr 01, 2020
Moving from 2-bedroom to 1-bedroom and I have too much stuff!
Facility is very clean and easy to access, in a good location for me. The nicest feature were the carts in the lobby! These made my unloading and transport VERY easy! Thanks!
Recommended: Yes
Mike Bostwick
Mar 27, 2020
April is the best ??
Property is not secure!
Main gate inoperable??
Recommended: Yes
JOY
Feb 28, 2020
Easy, helpful and clean facility and service
From the time I reserved my unit online, they communicated with me both by email and phone which I appreciated. I showed up on my move in date and they were very efficient getting me my unit so I could move my stuff in immediately. They were very helpful and friendly at the front desk. I am very pleased with my experience.
Recommended: Yes
Cedric
Feb 24, 2020
Lucy at the Mount Holly Rd location
Lucy at the Mount Holly Rd location was absolutely phenomenal! I loved her personality and she was extremely knowledgeable! I would definitely refer my family and friends.
Recommended: Yes
Robert Bente
Jan 07, 2020
Excellent customer service
David explained the terms of the storage unit rental, took us to see it, and helped us set up the online account. He was very professional and friendly. The facility is clean. We expect a good experience with Public.
Recommended: Yes
Jaden Reel
Jan 07, 2020
April was very courteous and efficient
April was very courteous and efficient. Would recommend. 10 of 10!
Recommended: Yes
Robert Higbee
Dec 16, 2019
I had a wonderful experience
I had a wonderful experience! It is a fantastic place to do business, and the management is amazing. April is amazing and helped me with expertise!
Recommended: Yes
Tracy Sheppard
Dec 10, 2019
Courteous and professional staff
Courteous and professional staff, clean property, prompt service/attention, very secure.
Recommended: Yes
Lisa Yangxiong
Oct 19, 2019
Excellent service
Excellent service! April is amazing! We were happy with security and entire experience! However, we were disappointed that bathrooms were disgusting. Please clean them in both buildings.
Recommended: Yes
Briana W.
Sep 11, 2019
Simple and Accessible!
Simple and just what I needed! The facility was really nice and accessible for our movers to get in and out of and kept our household items nice and climate controlled!
Recommended: Yes
Kimberly Frisbee
Aug 22, 2019
Clean
Clean, friendly staff, knowledgeable and caring. Great storage units. Reasonable prices!!
Recommended: Yes
Shanaia Hamilton
Jul 24, 2019
Excellent customer service
Excellent customer service
Recommended: Yes
Lea Grier
Jul 02, 2019
Helpful staff
Brent and I think other gentleman's name was Brendon was very helpful. The process of getting a unit was easy & quick. Plus it was a new building I got a unit in so that was a plus for me.
Recommended: Yes
Lisa Long
Jun 20, 2019
The Guys (Brent and Kody) were...
The Guys (Brent and Kody) were courteous, kind, and helpful! They made a stressful day .. pleasant! L. Long
Recommended: Yes
David Roy
Apr 16, 2019
Leaking and Lying
I specifically asked about leakage since i saw evidence of water in the first two he showed me. Three days later my stuff is soaked. The guy hands me a pamphlet and says you should make a claim. They knew it leaked and screwed me over. Avoid at all costs.
Recommended: No
Robin Roy
Dec 17, 2018
The service was excellent and friendly
The service was excellent and friendly. We were even given advice how to load our unit efficiently.
Recommended: Yes
Shawn Eastmond
Jun 23, 2018
The customer service is excellent
The customer service is excellent. The process is smooth and informative. The best storage company ever. I have used Public Storage all over the country in my travels since 2007. My last experience at Mount Holly Huntersville was awesome, the last gentleman, was awesome. Thanks again
Recommended: Yes
Lauren Boone
Oct 02, 2017
Came to the store Monique gave great customer service thank you
Recommended: Yes
Angie Bennett
Sep 20, 2017
My grandfather and I were putting a few things away into our storage unit this morning, and the manager on site, Kody, was gracious enough to come up to us and check on how we were doing, and checking to see if things were working out with the unit. Property is clean, and staff is extremely friendly and helpful!
Recommended: Yes
Vanessa Wyatt
Aug 08, 2017
Monique is a great worker she was a big help for me and my wife she went above and beyond making sure we fit in the right size and great price excellent service from Monique dalton
Recommended: Yes
Dorothy Taylor
Aug 04, 2017
Monique was very nice,friendly & helpful. She showed me my storage area explained everything to me she made me feel very comfortable about the choice I made. I would tell anybody to come to this storage & talk to Monique. She makes you feel like family & makes sure you get the best deal. I love that they have a locked gate so that nobody can get in unless you have a code that also made me feel safe about my belongs being placed there. Thank you so much Monique.
Recommended: Yes
Zayne Mcnally
Jul 08, 2017
Great establishment easy to work with and monique at the front desk was very informative and explained paperwork to me thoroughly I would definitely recommend for others to rent here
Recommended: Yes
Shonda Connor
Apr 20, 2017
Excellent customer service
Excellent customer service, great price, and secure!
Recommended: Yes
P. Osborne
Jan 25, 2017
Phyllis is the best!
This location is perfect and was clean and safe. Phyllis did a wonderful job getting me set up.
Recommended: Yes
Toni Wallace
Jul 05, 2016
More than I thought
Jennifer was as polite and informative as anyone could be. She took time to show us around and explain things.
Recommended: Yes
Eileen Stein
Sep 15, 2015
Public Storage review
The rep was very courteous knowledgeable and very helpful.
Recommended: Yes
