Jared White
Feb 15, 2024
Not worth the money
Not worth the money. They claim climate controlled storage units but there is nothing climate controlled about it.
Recommended: No
Dave Thomas
Feb 15, 2024
A really good experience.
The staff were helpful and instructions were clear
Recommended: Yes
Jared White
Feb 02, 2024
Fairly priced storage facility
Their storage units are fairly priced
Recommended: Yes
Terri Fagan
Jan 28, 2023
Just what we were looking for
Just the place we were looking for to store our travel trailer - good customer service with easy access to a secured lot
Recommended: Yes
Regina Duggins
Dec 06, 2022
Highly Recommended
Great customer service and a clean unit.
Recommended: Yes
Edwina
Jul 30, 2022
would recommend
Great place, from the cleanliness of the facility to the helpful staff. I did completed everything online so yes, it was a breeze to move my things in.
Recommended: Yes
Thomas Watchorn
Mar 21, 2021
Great price for large unit
Got a great price on a unit that was larger than I needed. The indoor units could use more lighting but all units are accessible and they provide carts to move your items.
Recommended: Yes
Laquanda Grant
Apr 14, 2020
It was a great experience visiting this...
It was a great experience visiting this location. I'm always satisfied
Recommended: Yes
Lisa Holmes
Mar 13, 2020
Angel was terrific!
I came to the storage with an oversized load, Angel was very accommodating to find a space that fit my needs. She was very friendly, professional and helpful. Truly she took a situation that could have been a disaster for me and worked with me. She had a great attitude and saved the day for me!
Recommended: Yes
James Jisa
Feb 22, 2020
Great place.
Great place, was promptly helped, got a smaller more reasonable slip upon arrival, would highly recommend.
Recommended: Yes
Larry Miller
Nov 26, 2019
Staff is very friendly and helpful and...
Staff is very friendly and helpful and units are clean and easily accessible by elevator.
Recommended: Yes
Mr. T.H.
Nov 20, 2019
All Good
Well, its only been two days and tonight was the night I took my boat there. So far so good.
Recommended: Yes
George Sanner
Oct 14, 2019
I am very satisfied with the product
I am very satisfied with the product, I shopped around with several in the area, and the closest one happened to be Public Storage, thankfully so because it was the most reasonably priced with the least up-front fees and insurance premium. The security and lighting are fully functional and I know my property is safe behind lock and key.
Recommended: Yes
Donald Padgett
Sep 23, 2019
The first time I made a reservation
The first time I made a reservation my spot was given to someone else and then I had to make another reservation at a second place. I was enroute from Canton, Ohio to the Charleston SC area when I received the message. Not a good time to hunt for a storage space when you are traveling.
Recommended: Yes
Romaine Spratt
Aug 27, 2019
Great staff
Great staff ! Followed up with me and helped me choose right unit !
Recommended: Yes
Ann Joyce
Jul 29, 2019
I have had to use the storage company...
I have had to use the storage company twice now the experience has been very awesome great people with very good customer service skills would recommend them to anybody
Recommended: Yes
Tracey
Jul 02, 2019
Great staff at this location
A very positive experience with the friendly staff at the Ashley River Rd location. We had to go back to get an extra unit and they were a big help. Very clean facility with excellent employees
Recommended: Yes
Joseph Corley
Jun 26, 2019
Good service
Good service
Recommended: Yes
Mark
May 04, 2019
Excellent and clean
Excellent storage facility and excellent customer service. Just wish the gates worked and it was 24 hours!
Recommended: Yes
Mary Clinton
Apr 21, 2019
GREAT helpfully and friendly staff.Me...
GREAT helpfully and friendly staff.Me and 2 other member's of my family have used public storage and would highly recommend them.
Recommended: Yes
Sheryl Weed
Oct 18, 2018
Professional and efficient
Professional and efficient
Recommended: Yes
Chasity
Oct 26, 2017
Run down
Gate does not work. I was told on the day I booked my storage unit the gate would be fixed with in 24hrs, it has now been two weeks and still not fixed. Automatic doors entering indoor storage is broken so therefore it is always open. I am a single female is while moving stuff into my unit on the third floor I was totally uncomfortable. Anyone could be hidding inside as it is getting colder outside and we have a large homless population here seeking shelter...
Recommended: Yes
Lori Jill DiBiase
Oct 05, 2017
I've used this storage facility now for 2 years. I have an indoor unit but for a short time also had an outside unit.
Compared to the prices of other local storage units in Charleston this one is the cheapest but that also comes with a few problems. The AC on my storage controlled unit has not worked properly several times over the years. Also I can't remember a time when the automatic doors on the inside units worked properly. You have to manually pull them open. The ceiling in my outside unit also had some water damage but luckily I was only storing things in that unit that could not be damaged.
The front security gates seem to work and be locked most of the time.
I'm giving 4 stars instead of 3 because I do like the staff here. They have always been very nice and helpful and I realize they are not in a position since this is a corporate company to always fix things on their own.
Recommended: Yes
Robert Lovinger
Sep 29, 2017
Tracy, Jem, & Tonya worked together as a team and were helpful and efficient, handling and explaining the paperwork and contact. The site seemed clean and neat.
Recommended: Yes
Keith Stansell
Aug 18, 2017
Tracy, Jenna and Dawn were fantastic. Excellent customer service and registration process.
Recommended: Yes
HTM IV
Aug 11, 2017
Very comfortable with my decision.
I have a second floor climate controlled unit so no worries about flooding which is a huge deal in Charleston. Nice to know I'll be gone for months and won't have to worry about my stuff. Great property. Jessica (or Jennifer I forget) was very friendly and accommodating. I feel very comfortable and secure with my decision to go with public storage. Especially since beyond everything else they're cheaper than most their competitors.
Recommended: Yes
Scooby Lewis
Jun 02, 2017
Walking into the place I felt like I was home. Tracy was so helpful, and made sure I got exactly what I needed at the best price. The place is very secure, and the sign up process couldn't have been easier. My storage room is so big I can keep everything I need to store here. The access to the unit is the best part, I can get a big moving truck in and out with ease. Thanks to all of the girls at Public Storage.
Recommended: Yes
John Elamln
Jan 18, 2017
Great experience. Thanks
Great service, great folks and really nice facility
Recommended: Yes
Michael Boucher
Aug 17, 2016
The customer service is outstanding
Don't need to check out other storage facilities, this one is the best in the Greater Charleston area. The ladies went above and beyond to exceed my expectations. Friendly, accommodating, knowledgable manager, this facility runs flawlessly!
Recommended: Yes
rpg
Aug 10, 2016
Very accomodating and effecient
Thanks To Tracey everything went swimmingly. From the reservation strategy to the placing of our unit to accommodate equipment all went great.
Recommended: Yes
Jack
Jul 26, 2016
Smooth and easy transaction with very polite and professional employee.
I made a reservation online. When I arrived the employee actually had a storage unit as reserved online. He was polite and professional. He quickly explained all I needed to know and did the paperwork. I was in and out and happy
Recommended: Yes
Bobby Smalls
Apr 27, 2016
I love the service that you provide
You will be suprise about how they took the time and help you get the best price possible
Recommended: Yes
Deanna
Apr 26, 2016
Excellent customer service
The staff was very friendly and knowledgable. They helped me decide what size unit would best suit my needs and offered me an extra assortment of items that might make the process easier. Moving can be difficult and frustrating but the kind and humble staff was there to help me feel a little less stress. Thank you
Recommended: Yes
C. Chavis
Feb 16, 2016
Excellent choice
The team at this storage unit are professional and efficient. My check-in and move into my unit was seamless and they are readily available for any concerns or questions.
Recommended: Yes
Eric Keen
May 09, 2014
Your employees made my rental VERY smooth!
I needed a space FAST due to a quick move-out and no place to put my things. Your employees showed me a space larger than I needed but told me about a discount making it less than a smaller space. That showed great customer service. I was in and out in 20 minutes. The space is plenty big, dry and convenient 24/7. Would recommend anytime. Eric Keen Director of Sales The Parrott Group, Charleston, SC
Recommended: Yes
C. Robinson
Feb 14, 2014
Great storage place.
The storage site was clean and safe. Thanks to Carol, and Tracy I was able to set up with my storage with no problem. They were extremely helpful to me during the whole process.
Recommended: Yes
Ken Bradwell
Feb 13, 2014
Very friendly and helpful
I would recommend Public Storage to anyone
Recommended: Yes
