Leapaldt Arlynn
Feb 04, 2023
潇摯
Good and easy reservation process
Recommended: Yes
Lynn C
Jan 13, 2021
SEEMS OK
Customer service seems to be a bit lacking. We rented a small unit on the second floor and were emailed the code to get into the facility but nothing else. Luckily, to save time, we had purchased one of their locks as it turned out only their lock would fit in our little unit. But, the gentleman at the front desk didn’t know this. And we didn’t know that the proper lock was already sitting in our unit for us. Not a biggie. But, we were given no instructions on how to access the unit itself and wandered around the facility for a while until we finally bumbled on to what we had to do. My impatient husband was not happy.
Recommended: Yes
Mark Vestal
Jan 08, 2021
Was very helpful
Tom was very helpful! Storage was clean!
Recommended: Yes
Jeff Miller
Oct 13, 2020
I was assisted by Tom at Public Storage...
I was assisted by Tom at Public Storage in Chanhassen. Tom was very, very helpful and considerate. I had (and still have) a complicated situation as far as time frames, the potential sale of a cabin and a date for needing a storage unit. Tom worked with me to explore several options to address and (hopefully) resolve my predicament. It is due to Tom that I would highly recommend the Chanhassen Public Storage to others. He is the Best!!!
Jeff Miller
Recommended: Yes
Heather
Mar 05, 2020
Close to home
Super convenient and secure which for my daughter and I was a huge plus. 24 hour access and the manager was awesome.
Recommended: Yes
John Plifka
Jun 22, 2019
Close by
Close by, quick and easy.
Recommended: Yes
Paulene Blake
Apr 09, 2019
Andi the property manager is amazing!!!
Andi the property manager is amazing!!!
Recommended: Yes
Jerry Fehn
Feb 11, 2019
Everything was Awesome
Everything was Awesome, no problems,great People to deal with.
Recommended: Yes
Gerry Gibbs
Aug 30, 2018
Renting the storage locker was easy
Renting the storage locker was easy, convenient and nice staff. Liked the fact that there were security cameras and daily checks done. The only thing I was disappointed in was I was told not to bring a lock, they would furnish one....but I was charged for the lock. Overall, a well run business!
Recommended: Yes
Danielle Field
Jul 10, 2018
Easy process from start to finish
Easy process from start to finish - online reservation, day-of walk through of our unit, and filling out the paperwork. Would recommend.
Recommended: Yes
Susan
May 01, 2018
Great location, clean facility
Great location. Units are clean and staff on site are knowledgeable and professional. On line paperwork access now and was so easy to rent and check out. I bought their round locks or my unit, it's not any to open and close and is heavy duty. This is my 3rd move so renting here again. I use auto-pay and life is easy!
Recommended: Yes
Kris Dahl
Apr 24, 2018
楓灭敬
Simple, easy and in and out.
Recommended: Yes
Brett Devereaux
Apr 11, 2018
Very helpful and friendly
Very helpful and friendly. Clean and secure facility
Recommended: Yes
Gary Lehman
Dec 09, 2017
Need a place to store household goods ...
Need a place to store household goods in anticipation of a move. Having to BUY a lock was a surprise as was forced place insurance. The 2 level pricing of internet vs at the office seems like a bit of antiquated sales process. The internet price was fine and the storage pod is great.
Recommended: Yes
Craig Martin
Sep 06, 2017
The staff is great and very knowledgeable. They were wonderful to work with. I'm taking 1 star off because my first unit had no lights. They were in the middle of fixing them but after a month in a half they were still broken. My unit was in the back corner so I had to bring a flash light if I wanted to see anything.
Recommended: Yes
Chris Phillips
Aug 18, 2017
This place is great. Janice was the best. She showed me around before I decided to rent and helped me with all my questions. This place is my new go to. Thanks Janice and Public storage??????
Recommended: Yes
Devin Caliri
May 31, 2017
The gentleman was very knowledgeable ...
The gentleman was very knowledgeable and helpful which streamlined the process and made it surprisingly quick and painless. Also, he pointed out the many moving and storage supplies that are available...which I took advantage of!
Recommended: Yes
jerry ford
May 08, 2017
Chanhassen Public Storage is a very nice place to use for personal storage.
John, the prime contact at the facility is great.
He cares, he explains clearly, and he works to understand your needs.
Good place and a good person.
Recommended: Yes
Tera
Jan 18, 2017
Thank- You!!
John @ Chan location very kind, professional, and helpful... Making the experience a breeze! :-)
Recommended: Yes
David
Nov 16, 2016
A great place with a good rate!
Great location with good rate. I strongly recommend them.
Recommended: Yes
Allison White
Jun 28, 2016
Great and friendly staff.
Helpful, friendly, and happy staff! Willing to help and answered any questions I had.
Recommended: Yes
Bradley Beck
Mar 06, 2016
Public Storage - Chanhassen, MN
Easy access. Great, friendly staff. Secure.
Recommended: Yes
Linda N.
Aug 12, 2015
Donna is upbeat and professional.
The Public Storage, Chanhassen, MN is professionally managed and maintained. Donna has excellent customer service presentation. Thank you!
Recommended: Yes
Armida Phanmanivong
Jun 17, 2015
Jazzy customer service
Our experience with Donna was extraordinaire. Sincere and on point. Thank you.
Recommended: Yes
