Oct 01, 2021
Great experience- happy customer
The whole experience was good besides it being on the second floor and having to travel so far to the unit. Besides that I am very pleased.
Sep 27, 2021
Clean, organized & comfortable price.
I am very happy with StoreQuest storage units, everything is clean and organized. And i am very comfortable with the prices. Excelent customer service, I recommend them.
Excelente servicio al cliente, almacenes muy limpios y organizados y a precios muy cÃ³modos. Se los recomiendo al 100%
Sep 27, 2021
Best experience made my 1st time renting easy
I don't remember the lady's name that helped me, but I got there Saturday sept 25th around 1pm it was pretty busy only 2 lady's in the front they had control of everything though. Both fast and efficient the lady who help me out I believe she was black/African American descent was very professional and helped me get in and out in no time. The other lady helped me out in retrieving my ID for the cart I retuned while she was helping a customer again she was very professional as well. Again I didn't catch her name either, but I believe she was Hispanic all and all it was a great experience defiantly would recommend this places to my friends and family.
Aug 31, 2021
Great price, location and staff
Professional staff, clean facilities, conveniently located off the 605 frwy and extended facility hours for businesses.
Aug 14, 2021
After having our space at Public Storage burglarized, and being robbed again with the lack of sympathy, empathy, or any kind of urgency on their part to remedy, I searched for another StorQuest. I had a space in Torrance CA but left it to have the it closer. I though StorQuest was a local place and after much research, I FOUND them near me in OC. I recommend that StorQuest works on their social media and marketing as their spaces, customer services, and professionalism, is The Best!!!
Aug 10, 2021
Excellent Customer Service
Staff is very accommodating. The facility is amazing and safe. Easy to locate
Aug 07, 2021
Secured elevator access and air conditioner throughout facility.
Moving in is a breeze here. Just remember where your locker is or you might get lost inside. Its the best storage place I've used in years.
Jul 25, 2021
Yes it was an online She found the storage for me
Very happy with the service the location and the people.
Jul 15, 2021
Great customer service.
The employees are very nice and friendly. Great experience.
Jul 11, 2021
All around excellent .
Suggestion: provide small carts for those who cannot lift more than 10 pounds, near elevator or at end of halls. Thanks for chance to say something.
Jul 10, 2021
helpful and thorough staff grat prices.
Jul 01, 2021
Good customer service ð
lady that helped me she greeted me and processed me in a timely manner
Jun 28, 2021
Great customer service
Fast and great customer service , polite and professional.. Highly recommended !! Big property and plenty of space to move around and unload
Jun 24, 2021
Friendly staff and clean facility
Great staff and clean facility, highly recommend
Jun 04, 2021
Great price and great place!
Clean and well lighted facility. Only issue is the limited access time.
May 14, 2021
Worked with me with my late arrival.
Jose (Asst Mgr @ StorQuest-Cerritos) was very accommodating even though I arrived minutes before closing. I would recommend this facility because of the friendlyness and understanding from the staff.
May 05, 2021
The place is awesome,very clean and the prices are great. Amazing customer service.
May 05, 2021
I needed to store my household items
All I have to say is... if every company ran their business the way you run yours, the world would be an awesome place to be in. Your staff and the grounds are a 10 plus
May 03, 2021
Adera the representative whom assisted me was very professional and provided great customer service. Nice and clean facility.
May 02, 2021
Move in experience with this location & services are great!
Apr 27, 2021
The whole experience was good. The young lady that assisted me was very helpful. She was able to answer all my questions. Canât remember her name but it started with an âAâ. Everyone in the office is so polite.
Apr 26, 2021
Very good customer service, and very nice facility!
Apr 23, 2021
Not sure if I am reviewing the online service or the storage place?? The online place was great. My only complaint is that the person kept asking what we were storing. Are you stacking? What kind of furniture? How big? How this and that? I knew before I called I wanted a 10x10 and told her but had to answer 20 questions. The storage place was awesome when I went to sign paperwork. Clean, helpful, professional and great customer service!!!
Apr 16, 2021
Secure facility and accessible friendly staff very clean
Still here makes the movie in very easy they answer all your questions to show you different storages available different price ranges they seem to have their act together this is very secure very clean and the staff is very friendly and knowledgeable I would recommend this place to my friends and people that are looking for a storage
Apr 13, 2021
I was impressed
Great facility great staff. It was good to walk into a well put together clean place
Apr 04, 2021
Was so good I brought my dad to get his storage here
Loved the prices, service and cleanliness so much and I knew my dad needed storage so I called him to have his storage needs covered thru the same site
J. Nazario Alonso
Apr 03, 2021
Customer service was at its very best!
Great pricing, friendly service, and I was made to feel at home! Awesome experience!
Mar 31, 2021
Clean neat needs map of numbers 4 directions
Mar 15, 2021
Clean, Friendly Staff, & Ample Parking!
The storage place was much nicer and ample parking. The staff is very professional and answered all my questions during the sign up process. I appreciate that they have the safety Covid protocols. Furthermore they have small dolly's to help us move items to our unit. I will highly recommend this place to others.
Mar 01, 2021
Elevators have 2 your old expired permits
They show lack of maintenance and being cleaned daily you need to use stainless steel cleaner on the doors. I got stuck in one. Not good.
Feb 23, 2021
Got my unit last week! Fast and easy process! Chris is the real MVP! He made everything go smooth and answered all my questions! Really great guy! Then on sunday i spoke to another gentleman and a senorita, great people as well!! The facility is nice and clean!!! Yall rock!!!!
Feb 16, 2021
Feb 15, 2021
The lady that helped me was very good at her job
The building was very clean and my storage unit was surprisingly easy to get to
Feb 15, 2021
Very easy process
Jose was extremely helpful, ensuring everything was clear on how the system worked.
Feb 13, 2021
Manager Chris is very accommodating and clear about the policy and helpful
Feb 02, 2021
A plus in my book
Love the security of the place And how attentive And kind the employee who help me was
Jan 29, 2021
Service with a smile
Great staff, affordable pricing , Very accommodating and excellent customer service
Jan 09, 2021
Great customer service
I was seen by, Chris! His customer service was excellent and he gave me the best deal on my storage as well as answering any question I had. Because of him I feel that my belongs are safe there. Thank you Chris!
Dec 28, 2020
Great price great staff
This location is not close to my house but the price was great and they were very helpful with the move in and paperwork process! Highly recommended.
Dec 23, 2020
Great customer service
Great customer service and they also offer discounts and great prices.
Dec 12, 2020
This place is really nice
I would completely recommend this place
Dec 10, 2020
Clean, professional, great!
The staff are incredibly friendly and professional and responsive. The facility is completely new and clean and in a really nice area so I am not deterred by a industrial bad neighborhood.
Dec 01, 2020
New Management seems to want to do things right
Upon arriving to the facility, the setup and use was easy which made the stress of move in a little less.
A couple of items; 1. Direct billing allows access to the facility at 6am versus 9am if month to month. 2. A Drivers license is required to get a cart, they hold the license until you are done. 3. Beware of random tenants/strangers grabbing your cart when you are in the truck trying to unload... 4. Everything is code controlled, entry, exit, elevators, etc. make sure you "Know your Code".