DTC Self Storage

outstanding customer service

Denice made the process efficient and easy. Very friendly atmosphere. She is outstanding.

Recommended: Yes

Good options, good price. Easy location. Service is great.

Good options, good price. Easy location. Service is great.

Recommended: Yes

Went as planned.

Everything went as planned as laid out with site manager. Good experience

Recommended: Yes

Great price & great service

I’m relieved to have moved from Public Storage to this DTC Self Storage because of the huge price difference. I’m now renting the same 10x10 unit but for two times less. The property manager was cordial, professional and prompt.

Recommended: Yes

Excellent experience

Denise was so helpful, warm and friendly. She made the process quick and easy. The facility is very clean and well kept. I will recommend this storage facility to anyone I know that is in the market for one.

Recommended: Yes

Extremely convenient and easy

Really great experience. I would recommend to anyone.

Recommended: Yes

Rate is for PM

I’m mainly just wanting to give props to the property manager. Place is clean. Everything in working order she obviously knows how well she’s keeping this facility running. I’m impressed. She did everything the fullest. I can’t remember her name. But it was a perfectly easy experience

Recommended: Yes

Efficient

I was very pleased with the move in process at DTC self storage. They were organized, on time, and thorough. The facility seems very well run (clean!)

Recommended: Yes

Outstanding customer service and easy!!!

Denice Is outstanding and so helpful - she let me looked at several units to see what would work best for us. They also have a truck you can use on move-in date if it’s available I was able to use it and get moved it right away Although it takes a little time to get paperwork done It’s worth it, the rates are reasonable, insurance is easy, and they have locks for you to buy. Hi highly recommend this facility

Recommended: Yes

Convenient , clean, and a caring team

I recently moved into my unit and was extremely pleased by the ease of the process, the service I received, and cleanliness and security of the facilities. For anyone looking for a storage unit in the area, I highly recommended DTC self storage!

Recommended: Yes

The best place to get storage units

This place is great and the prices are great

Recommended: Yes

Very professional and highly recommend this facility

Really like the location and the service provided. Hunter was super helpful and just overall a pleasure to work with getting the unit set up. Great storage unit at a great price.

Recommended: Yes

Great storage place

Thia place is much better than last year. Hunter was very professional and helpful with everything we needed, thanks!

Recommended: Yes

Good for storage that doesn’t need climate control

All indoor storage has a mesh cage above the unit, doesn’t feel completely secure from outside elements as one of my fragile objects was knocked over somehow and broke.

Recommended: Yes

It was very easy once Tucker walked us through it

Everything was great! The staff was extremely helpful and friendly!

Recommended: Yes

Clean, affordable, friendly

i love the cleanliness and affordable pricing. customer service is also a 10. very good place

Recommended: Yes

Convenient and helpful

We highly recommend this storage facility. Efficient, clean and convenient.

Recommended: Yes

Great service

The manager that helped me out was very friendly and extremely helpful. Highly recommend.

Recommended: Yes

Excellent

I have had nothing but great service, clean and a dry large unit for an excellent price. Thank you for your excellent customer service.

Recommended: Yes

Great customer service!

Katy was fantastic! She was extremely helpful and went above and beyond to make sure my move went well.

Recommended: Yes

Great price for space!

Best value in immediate area for monthly renting. Friendly and helpful staff! Definitely recommend.

Recommended: Yes

Nice facility, nice people.

Matt was great! Super polite and answered all my questions. I highly recommend!

Recommended: Yes

Quick, easy, simple and safe

Helpful and friendly staff at a great price point.

Recommended: Yes

No elevator

Sparefoot had a great deal for a big storage unit. Dtc has no elevator making a 30min job a 2-3 hr job.

Recommended: Yes

Great service, cheapest prices. Hard to beat.

Great service, cheapest prices. Hard to beat.

Recommended: Yes

Great units friendly staff low prices

Great units friendly staff low prices

Recommended: Yes

great place for the price.

great experience so far............................................................................................................

Recommended: Yes

Great customer service and awesome prices

Excellent customer service and the free use of move in truck, plus great prices...

Recommended: Yes

Simple and to the point

Couldn't get any better price anywhere else

Recommended: Yes

Great service and great location.

DTC Self Storage is easily accessible and in a great location. I know that my belongings will be safe there.

Recommended: Yes

Very likely! Really helped me find a great place!

I was able to find what I needed very quickly so very likely!

Recommended: Yes

Light at the end of our storage experience tunnel

We were exhausted after moving from our 7,000 square foot home. We had hired a packing/moving company so after the many weeks of preparing for our day we headed to the storage unit in which we had reserved, paid for and of course made all necessary arrangements to prepare ahead of time. When we arrived we were shocked, this particular storage facility, located on Smoky hill road had placed a lock on our empty unit! Not only that, we could not reach anyone. So here we were with the trucks full of our things and stuck. Long story short the moving company agreed to come back in the morning. By then it was 9pm. We thought HOW are we ever going to find another storage company that could accommodate our needs with barely any notice. We were beyond frustrated. So I searched on line, no one was available until we found this DTC location. Not only did someone answer the phone, they held a unit with no issues at all. We head over there in the morning and met with Kit. OMG how refreshing! Kit was so pleasant, professional and calmed all of our concerns away. This location offers 24 hour access and monitored security. It is very clean and worth every penny. We can't thank you enough for your facility and even more for the people behind the counter, absolutely wonderful!

Recommended: Yes

Nice Property

The customer service was great.

Recommended: Yes

Great storage place

Great rates, great customer service, great facility.

Recommended: Yes

Robert was very attentive to my changing needs.

Moving is always stressful and requires a flexible schedule. Robert was very attentive to my changing needs. Free truck use for move in was a very big plus.

Recommended: Yes

Proffessional

I think I will be happy with this property.

Recommended: Yes

Exceeded my expectations

We were moving from Salt Lake City, Utah and due to traveling, we were going to arrive past their closing time of 6pm. Our moving truck arrived before we did, but the manager allowed the moving truck to move in our storage items and he also stayed an hour late to help us sign the tenant agreements and other documents. The place is very secure, very clean, for the best deal. Thank you for your great service to your clients.

Recommended: Yes

great place

I got a 10x10 unit for great price and the place was nicely maintained with 24 hr access. I couldnt aak for anything more.

Recommended: Yes

Easy and Pleasant Move-In

Friendly staff, the manager made the whole process the easiest part of the move. Great price and the facilities are clean and climate controlled. Easy access to the unit with dollies and a lift. Couldn't have found a better storage facility.

Recommended: Yes

Great Place to Store Your Stuff

DTC is about the best storage facility I've ever used, and I've used a few. Very clean, bright and easy access. Drew was really easy to work with and flexible when we needed a larger space. Pricing is the most competitive around!

Recommended: Yes

Very professional staff

So far so good. Drew was very professional. I called to let him know that I would be arriving close to the closing time. He said it was no problem. He was very efficient and we got all the paperwork and viewing done quickly.

Recommended: Yes

clean and convenient

Robert is the on-site property manager. outstanding customer service!

Recommended: Yes

The best customer service!

The easiest move into a unit! They were so helpful and took their time to make sure I got the size that I needed.

Recommended: Yes

The units at DTC Self Storage have appeared to be very safe and secure.

I have rented a unit at DTC Self Storage for a little over two months now and have had no problems doing so. Though I keep my unit securely locked, I have not encountered my lock being broken or items of mine missing from the unit. The staff that I have come in contact with since initially renting has been able to answer all questions and are very polite.

Recommended: Yes

Great Customer Service

I went on my lunch break and I was able to sign the paperwork fast and move a few things in. Robert was very friendly and super helpful.

Recommended: Yes

great customer zervice

Highly recommend,helpful staff,ckean units,

Recommended: Yes

location

Not what I expected, open at the top, you can see into other units. The door opening doesn't open very wide. Next time check into one that does. Like the indoor and price. Not the slope drive up, dangerous, only room for one car.

Recommended: Yes

They did not have the size I reserved however they got me into a different unit at a good price.

Staff very helpful and friendly. They also offer a truck that you can move with.

Recommended: Yes

Highly Recommend

Robert and Drew were the best to work with. They were extremely helpful, courteous, and friendly. They went above and beyond to be accommodating with my emergency need for storage units.

Recommended: Yes

5 stars in my book

This place is really great. I delt with Rob and he was extremly nice and helpful. Thanks Rob!! I got the smallest size storage and it had this adjustable shelving in it which made for a lot more room in there!! Awesome

Recommended: Yes

pretty straight forward, I was hoping to have the price for a unit on the ground level instead of the 2nd level

Recommended: Yes

Pretty much just what I was looking for

The place was clean, the unit was just what I needed. Easy to get to and the cost was right compared to most units in the Denver area. Paperwork was painless. Sean the manager was great. There are some negative reviews of him on here but he is a New York guy. So what do you expect. Relax people. The only negative is that when I arrived a few days later to move my stuff in, there was a lock (not mine) on the door. A simple call and a few minutes later, Sean arrived and took care of it. Wish the lift was a little bigger but hey, at least it had a lift.

Recommended: Yes

Sean was awesome. He went above and beyond to help us move in and was extremely friendly.

Recommended: Yes

Recommended: Yes

Recommended: Yes

Thank you!

Recommended: Yes

My experience went very smoothly. From the paperwork to getting my stuff moved in.

Recommended: Yes

Easy to set up my storage account. Free truck rental with move in. Phenomenal customer service. Extremely knowledgeable and friendly on site manager. 24 hour access and a great value for the price!

Recommended: Yes

Recommended: Yes

good price, secure, but hard to communicate with

I have been renting for over two months and as this space with be tax deductible due to a career move I will need details receipts and that has been a bit of a struggle to get. I did not get one for the first month and when I called the second month they did email it quickly but there was only a note saying my cc had been charged and that I was paid in full. no actually dates, unit number or even a copy of a paid receipt. that of course will not jive with the IRS so I'm still trying. Probably will have to do this in person, when we move out, which will be a weekend and of course Sean isn't there so...maybe he'll make an exception as he seemed to be very accommodating when I filled out the paperwork.

Recommended: Yes

Not Good!

Manager Shawn was Very,Very Rude!!!!!

Recommended: No

Excellent value for the location

Moved to this location, after the previous storage provider raised the $86 monthly rent by $30 on my 5' X 10' unit. I am paying less for a unit almost 3 times the size at DTC Storage. The staff is very helpful, and it 24 hour access. On site security 24 hours a day. They even have a moving truck you can use for your initial move in. I am very happy with my experiences at DTC Storage.

Recommended: Yes

Storage manager very friendly and helpful!

Recommended: Yes

very good, i feel welcome and comfortable with my things there

Recommended: Yes

Great value and service

This place was about $50 per month cheaper than the other facilities I was looking at. It was really easy to get started and to move in. The employee was very helpful and friendly. I reserved the truck for a day to move in and everything went smoothly. I would definitely recommend this place to family, friends, and strangers. My only disappointment is that it isn't climate-controlled...but I don't really own anything that would be seriously damaged from a little heat or cold anyway. I moved in on a hot day in June and it felt like a pretty decent temperature inside.

Recommended: Yes

Good experience

Very friendly and helpful service. Had all our questions answered.

Recommended: Yes

service was great

Dave Esser - was very helpful especially with the shelves and making sure we had what we needed. hard to cram 2400 sq foot house into a 10*13*10 but we did it!

Recommended: Yes

Great Location for the Price (DTC)

This facility has an amazing location for the price.

Recommended: Yes

Recommended: Yes

always helpful and available.

Recommended: Yes

Facility is great and very secure. Manager lives on site and is very friendly with great jokes!

I am just moving in, but the manager was very helpful and even walked me to my unit to tell have me approve it. He is onsite, so if there are any issues he can take care of then right away. The facility is in a safe area, so no worries about break-ins. The facility is secure and has a keypad entry. I highly recommend this facility.

Recommended: Yes

Sean was incredible! Friendly, helpful, knowledgeable. Glad to know he's on board!

Recommended: Yes

The manager was great as well as the overall customer service. I felt he was very thorough and covered all my questions. The facility itself was as described, in a safe area, and seems quite safe.

Recommended: Yes

I was a little disappointed to not have an outside unit that would make it easier to load and unload storage. The unit did look clean and secure, and customer service was good, but took a little too long. By the time I was done with paperwork, my full rental truck had been unloaded into my 10x10 unit by my dad. Paperwork was slow, and I was a little irritated that I couldn't be helping my dad. Nevertheless, I am happy with the service, location, and security.

Recommended: Yes

The place was available at a good price. The worker was a little scattered, but he was the only one there on a Saturday.

Recommended: Yes

Sean ROCKS!

I wish everything business transaction I ever had to make was as easy as dealing with Sean!

Recommended: Yes

Sean was very friendly and helpful.

Pouring rain fell just as I started to unload the truck. Sean went out of his way to be helpful and set the ramp from the truck so it went directly into a dry unloading dock. He was friendly and professional.

Recommended: Yes

We were not informed that the storage unit was on the second floor, the manager of the unit was very vocal about being armed and willing to shoot anyone on the property at night. He made me feel very unsafe.

Recommended: No

Recommended: Yes

Great price great service

There was a snafu on the size unit I reserved, but it was handled with aplomb by the on site manager.

Recommended: Yes

What I was looking for

Great storage facility and a great price.

Recommended: Yes

I am impressed by the convenience of the renting process at DTC. i love the 24 hour secure access. Also the young ma at the counter knows his job well and i believe is the mangers grandson or son. He went the extra mile for us. im pleased with this deal.

Recommended: Yes

Dan was great and thorough

Recommended: Yes

Great upfront and honest customer service. Best storage experience I've ever had

Recommended: Yes

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Recommended: Yes