Carol O
Mar 20, 2024
EXTREMELY PROFESSIONAL AND HELPFUL.
Everything was perfect. Excellent customer service. Move in was very easy. Unit and facility very clean and safe.
Recommended: Yes
Lorena
Feb 27, 2023
Hassle free and great customer service
Needed a last minute storage unit and it was easy to hold the unit and complete the reservation. No hassle and great customer service.
Recommended: Yes
Frank Greenberg
Mar 21, 2022
Great Staff and facility.
Great Experience and Facilities.
Staff was very professional.
Recommended: Yes
Robin
Dec 13, 2020
Quick follow up
I appreciated the quick follow up by Jorge via telephone after I made my reservation. Move in was contactless and seamless. My unit was spotless.
Recommended: Yes
Javier Lasa
Nov 24, 2020
Super-easy move in, and last minute too!
Had an urgent need to store furniture and household goods for short term and found CubeSmart in Cedar Park near our new home the night before we needed storage. The online checkin process proved to be flawless as I was able to arrive, meet the staff and got my code and unit information very quickly. Within 5 minutes I was already unloading into the unit which was clean and easy to find. Couldn't of asked for a smoother and efficient move in.
Recommended: Yes
Joseph
Oct 24, 2019
AMAZING customer services from Jorge
Jorge was super knowledgeable and helpful. He was amazingly up front about pricing and offers available to me, and actually set me up with the best pricing available, which wasn't listed online!
Recommended: Yes
Terri
Oct 24, 2019
Great location, easy in and out
Great customer service, very clean easy access
Recommended: Yes
Brian
May 28, 2019
Very nice, very clean and very helpful
The manager is super friendly and helpful. The place is the cleanest storage facility I've seen. Good prices too.
Recommended: Yes
Brad
May 15, 2019
Easy access, clean and ready.
Move in was easy, clean facilities, friendly service.
Recommended: Yes
Brian Coffman
May 05, 2019
Last minute reservation
I literally reserved my room 40 min before the office was set to close. Cathy, the manager, stayed passed her clock out time to help me obtain the storage room. She was extremely professional and sweet as hell! Cathy and Cube Smart are the ones to go to!
Recommended: Yes
Laura
Apr 04, 2019
Priced well
I did not like the small door entry. However, for the same price I received the large door pull up and
then was satisfied all around.
Recommended: Yes
Wayne Burton
Mar 19, 2019
Very good experience and nice facility
Very good customer service, Omar was great and made signing up very easy. Facility is nice and well maintained, much better than others I have seen.
Recommended: Yes
Michael Sanchez
Oct 24, 2018
Very clean, easy access and secure
Staff is very helpful and friendly. Shelli made sure I was able to get my unit even at the end of the day and finally complete my move. The facility is very clean, no trash laying around and definitely secure. I was in such a hurry I forgot to lock my unit, no problems whatsoever when I returned the next day to lock up. Only suggestion I would make is to secure the exit keypad, makes it difficult to enter code when it wobbles.
Recommended: Yes
Jessica
Feb 18, 2018
Easy move-in
Great price and great staff. Really friendly service!
Recommended: Yes
Shanequa
Nov 23, 2017
Great Customer Service
The ladies were very professional and helpful.
Recommended: Yes
Shanequa
Nov 19, 2017
Quick and easy
My reservation was quick and easy from the time I spoke to the representative until the time I actually moved in the storage. The ladies were very sweet, and efficient. Thank you for such a quick and painless process.
Recommended: Yes
Michelle
Oct 12, 2017
Very friendly staff
Competitive price, clean facility, helpful staff and access to a truck for the move in. It was a wonderful experience.
Recommended: Yes
Bill
Sep 18, 2017
Very nice place
Move in was quick and easy with no fuss. Very clean facility and friendly staff!
Recommended: Yes
Steve Hester
Apr 24, 2017
Great facility
Super service. Very helpful staff. Sparefoot app made the search simple.
Recommended: Yes
Stephen
Apr 22, 2017
Great service and clean facility
Hilly location so park trucks facing downhill
Recommended: Yes
Jen Taylor
Feb 18, 2017
Amazing experience
The great experience began before I even got inside, one of the gentlemen working saw me coming up, opened the door for me and welcomed me inside. They were both very tenitive and worked together perfectly to streamline the paperwork/initial renting process. Hands down one of the best customer service experiences I've ever had! I would definitely recommend them to others. This is a large, clean facility with lots of unit size options that seems very secure and is reasonably priced in my opinion.
Recommended: Yes
Daniel
Feb 02, 2017
Great
Nice area easy move in process
Recommended: Yes
Gary
Oct 11, 2016
Nice people
Nice people at the counter help
Recommended: Yes
Vikas Agarwal
Jun 20, 2016
Clean and nice staff, but cooling is not good enough
Overall experience is awesome. The staff is very helpful.
But the only concern i have is that this is a climate control storage unit, but it does not seems like that.
Temperature in the unit is just like the temperature in non climate controlled unit. When I asked the staff, I have been told that the next door storage unit was open whole day because the people in next door unit was moving out, because of that the unit is not cold enough, but it was just the first day, I will get to know more about how cold the unit will be during my next visit to the unit.
If the temperature in the unit is cold enough, then I will definitely recommend this unit with the price they offered to me.
Recommended: Yes
Ashley
Jun 06, 2016
Great facility
Helpful staff and a clean, convenient location make this a storage facility definitely worth considering.
Recommended: Yes
Todd
Jun 06, 2016
Excellent facility
The facility is very clean and very well run. We found all of the staff helpful and our move in was a breeze.
Recommended: Yes
Steve
Apr 21, 2016
Quick and efficient response
Very shortly after I requested info I got a call from Mike at CubeSmart. He was friendly, thorough and concise. I moved into my very clean unit just over s day later. A great experience
Recommended: Yes
Natanhna
Apr 08, 2016
Fast,friendly,and clean.
Recommended: Yes
Natanhna
Apr 07, 2016
No complants only complaments
Easy,fast,clean,friendly and perfect price!
Recommended: Yes
David DeGreeff
Dec 14, 2015
Good facility
New but everything have been great
Recommended: Yes
Mary Beth
Aug 06, 2015
New and clean, super-professional manager.
It couldn't have been easier or more efficient.
Recommended: Yes
Deanne
Jul 23, 2015
Mike, mgr, is fabulous!! Very personable, friendly, professional.
Recommended: Yes
Tanya
Jul 16, 2015
Recommended: Yes
Jennifer
Jul 01, 2015
Great facility
Easy to work with. Mike is fantastic.
Recommended: Yes
Kaitlin
Jun 11, 2015
Great and knowledgeable staff; clean facility
Whole experience has been great so far. Easy check in process, everything felt secure and clean.
Recommended: Yes
Jason
May 18, 2015
Quick & easy signing up, convenient & clean location, great customer service
The location called me within an hour of signing up. Creating the account and signing paperwork was quick & painless.
Recommended: Yes
Jerald
May 05, 2015
good first impression
Looks good on the surface, hard to rate accurately without some history. As we have had the unit for just a day, rates based on outward appearance and customer service in booking.
Recommended: Yes
Dan
Apr 22, 2015
Recommended: Yes
Tom Oldham
Apr 20, 2015
MIke is great, place is clean.
Recommended: Yes
dottie trimble
Oct 29, 2014
I was very impressed with the mgmt. They were very helpful when we needed a storage immediately. Also when I put the lock into the wrong hole and the storage was not secure, they notified me immediately. Great customer service
Recommended: Yes
Missy Gallant
Oct 11, 2014
Go there for all your storage needs!
Brand new facility. Staff is super friendly and helpful.
Recommended: Yes
剥慧慮
Sep 28, 2014
Great!
Recommended: Yes
Jess
Sep 16, 2014
Easy-peasy!
Manager was helpful and anticipated our needs, making the booking and move in easy and stress free. This facility is brand new. Go have a look; you will be impressed.
Recommended: Yes
