Durand the HandyMan
May 27, 2019
storage choice my reviews
I met with CJ CW the great guy professional I asked for a certain size storage unit but I need a 24-hour access because I work on ATM machines and Walmart Jack in the boxes Whataburger things and places that are open 24 hours.
and seeing I'm trying to start my own business when a customer calls I'm the only one that answers so I'm up and I'm out I come here, I grab the tools that I need I come back and drop them off when I'm done.
great price's clean facility, good customer service why go anywhere else it's right here in the middle of the Town, it's perfect for me.
May 25, 2019
A-1 Top Notch Facility Complmented by Customer Service.
C.W. and his team were super helpful. I had my measurements and thought I needed a smaller storage unit. They were sure to ask what all I was bringing and they assured me it would not fit. Talk about saving me time and frustration. These guys know what they are doing. They even offer a complimentary moving truck and have excellent dolly's available. It took me 10 trips to load the truck and only 3 to unload with their dolly's.
Mar 27, 2019
Great customer service, great pricing!
Maybe the lowest prices in the DFW area. Great customer service able to answer all of my questions. More than satisfied.!
Mar 11, 2019
Easy access, great customer service
Easy to reserve a unit and move in- great customer service. Facility was clean and easily accessible.
Jun 04, 2018
I had a great experience with Storage Choice. They were nice when I called to confirm my reservation and nice when I moved my stuff in. The price is great especially considering that other places had smaller units for the same price I'm paying for a larger one.
May 30, 2018
This was my first time ever getting a storage. When I went to pick up my keys and sign paperwork I had no idea if I was getting the right size storage and the man that helped me was able to get me into the correct size! He was very helpful and it was very much appreciated.
May 27, 2018
Great customer service, location and price.
May 19, 2018
Awesome customer service and value
Customer service is top notch, plus when you move they have a truck for you to use. I saved quite a bit moving my storage needs to this company. Thanks!
May 09, 2018
I highly recommend your facility in Carrollton, Texas.
Friendly and knowledgeable crew.
Jul 10, 2017
Great customer service! Easy to talk to and made my day!
Aug 28, 2016
Quick and easy move in with Storage Choice!
Was very impressed with Storage Choice. The process was quick and to the point. Customer service was great. Pricing was reasonable and especially for a 24 hour storage place!
Would recommend to everyone!
Aug 12, 2016
Nice and professional. Quick check in and paperwork.
Simple and quick move in. Nice facility.
Jul 29, 2016
Easy on-boarding. Easy in and out. Well lit and clean.
Jul 27, 2016
Flawless experience. Great onboard process. Clean. Bright, Easy entrance, exit. Highly recommend.
Jun 27, 2016
Customer Service focused
Mike was so friendly on the phone and when i came in he was just a peach to deal with. When i was looking for self storage options i was perplexed with who to chose. His personality sealed the deal!
Virginia Ginger Guthrey
Jun 27, 2016
Easy & quick from the get-go!
Everything went beautifully. Very nice folks to work with! The only thing I wish is that the unit was a bit less expensive! :)
Apr 28, 2016
Mar 03, 2016
The manager explained everything perfectly. The location is really good and the 24 hr access with secure gate is great too.
Feb 11, 2016
Mike is great and helpful; facility is clean & secure.
I was very impressed with the helpfulness of Mike and the security at the facility. It was clean and well maintained.
Kathy D Bledsoe
Feb 11, 2016
Mike was so very helpful and personable!
I chose this facility because it was close to where I currently lived and the manager, Mike was so very nice and accommodating. The facility is clean, secure and appears very well maintained.
Feb 11, 2016
Mike is GREAT!!
Aug 08, 2015
Great location!! Clean, Convenient, & Secure
Staff was very friendly and helpful!! Convenient location with well-maintained climate-controlled storage.
Jul 28, 2015
VERY ADEQUATE FOR MY NEEDS
The location is convenient and the pricing is in line with area. Well maintained facility
Jul 12, 2015
Fast environment & excellent customer service
I love how everything was explained by Mike he was clear and did an excellent job with his customer service. I will recommend this place to anybody that needs storage.
Jun 23, 2015
The staff was friendly and really clean. Also, the facility is being take care. I definitely will recommend this place.
Jun 18, 2015
Jun 17, 2015
Jun 06, 2015
Michael was very courteous and extremely helpful.
Jun 04, 2015
All was good except the unit I reserved online was not available when I came to move in. They were able to find something similar.
Apr 30, 2015
make the right CHOICE when storing your items
After attempting to rent a unit from Uncle Bob's storage were all the units that were show to me where dirty and nasty.And management even nastier than their units. I then stumbled upon Storage Choice in Carrollton,Tx. where I found Mike the manager to be professional polite and respectful.As well as their units to be well affordable!!! After renting a unit from Storage Choice and storing my items with them I knew I had made the right Choice in placing my personal items in a more professionally ran outfit. Where I found the security to be top notch. So if you're trying to make a decision where to store your items you will find it here and making the right Choice with Storage Choice!!!!
Apr 20, 2015
Clean facilities, good prices, wide corridors.
Great storage place.
Apr 18, 2015
THE RIGHT CHOICE IN STORAGE FACILITIES!!!!
After attempting to store with Uncle Bob's where EVERY unit they showed me was DIRTY, with Busted Walls and unsavory people just hanging out. Along with being the rudest management I've ever encountered. I found Storage Choice refreshing by providing the NICEST, CLEANEST, and MORE REASONABLE PRICED than not only Uncle Bob's but all other Storage Facilities in the area.The management in itself is the most Respectful, Courteous, Along with most professional by far in Dallas,Tx Metroplex..And did I mention safest by being well lit. I left there feeling I had made the right choice in trusting them to protect my personal belongings. And would highly recommend them if your looking for a safe clean place to store your personal items.
Apr 09, 2015
amazing customer service, fast and super informative!
Mar 23, 2015
The manager was great the facility was supposed to close at 6pm and I made it there at 5:55 and he stayed and gave me the best customer service. He is outstanding!!!
Jan 27, 2015
Manager Mike is GREAT to work with!
Only two drawbacks I can think of; it would great if doors were a little taller (took a lot of twisting to get a queen matress in), and I noticed my door latch was missing one sheet metal screw. Mike is a GREAT guy; your day will improve just having stopped to chat with him!
Jul 22, 2014
I went here due to location and found a wonderful secure unit.
Mike, the facility manager, was fantactic to work will. He answered all of my questions and even extended me some superior customer service due to moving from from Houston. He is warm and knowledge. I
felt very secure. Mike lives on the site. The unit was clean, priced well.
Thank you for making me feel secure and knowing my possessions are safe
Jul 22, 2014
Mike, the manager is great. Fair price. Good location for my needs. Free truck to use upon move-in.
Jun 20, 2014
Mike the mngr great the company sleezy
This place is terrible. Mike the mngr is great but he is the only person in the company that can do anything for you.So, you have to catch him to get anything done. My unit has been robbed and as well customer service is unable to do anything except take a payment and even then they cant take payments in certain circumstances. Ive been there for several yrs. Mike has single handedly kept my buis. However I haven't been able to reach him to make a payment and he seems to be the only one who can manually process a payment customer service will not do anything to straighten out issues with your account so unless you catch the actual manager on location your account get worse and worse customer service is absolutely useless in resolving any issue except taking a payment. After several yrs and a robbery . Mr joyce is just no longer enough to keep me at storage choice despite robberies and late fees because only mike knows how to use the credit card machine. By the way not only was customer service rude but the employees seem to have a sense of enjoyment in do nothing being capable of nothing. If your unit gets robbed they think its funny. If you try to make a payment and cant reach the one man in the entire company that can process your payment they take delight in you frustration. If you rent a unit here be prepared to feel taken advantage of and in some sense like a victim and indeed you may be be a victim of robbery as I was with no resolve. despite the gates, codes and cameras. If you ignore this warning and make the mistake of renting here. GET INSURANCE
Mar 31, 2014
Mike was great and professional
Jan 21, 2014
Mike provided an amazing experience for me when moving into my storage unit. I even purchased all my moving boxes from him and he helped me load them into my car. The facility is spotless and my unit is perfect. I love how secure the premises are too! Excellent location and wonderful owner.
Nov 19, 2013
Very Happy Camper!
I found this storage company via Sparefoot. The price was fantastic! And after reading the other reviews, which specifically mentioned Mike, I thought I would put through a rez and see if I liked it. Lo and behold, Mike was there when I got to the property. And he was just as courteous and knowledgeable as the other reviewers stated. Paperwork was easy, he informed you of what you needed to know, showed the unit, etc. And all in a timely manner. I went with the unit he showed - I now have a unit which is twice as large as what I was renting from a competitor, AND at a lower rate! Happy Camper.
Oct 03, 2013
Excellent Customer Service!
Aug 09, 2013
I have used 3 other storage places in the past. The service I was given here at this storage choice was exceptional. I am so glad I found them.
Jul 12, 2013
Great location and good price!
The gentleman who is in charge of this facility was very helpful. We picked it because of the location. Besides that, time will tell! Very hard to review something right at the start.
Jul 03, 2013
Love the location and place.
May 14, 2013
I feel safe storing my things here.
Apr 27, 2013
Easy and great value! excellent customer service :)
Apr 12, 2013
Apr 09, 2013
Very happy with facility and moving in process
Mar 15, 2013
Jan 27, 2013
Exactly what you look for in a storage unit.
Mike, the facility manager, was incredible to work with. He answered all of my questions and even extended me some superior customer service due to a scheduling difficulty. I couldn't imagine it to be more simple and quick.
The facility is very secure. Gated access, security camera, not to mention Mike lives on site.
The unit was clean and just as described. Mike and another manager from another location even showed us the unit before we signed the paper work.
The price was fair and I'll be taking advantage of some of their special promotions for a discount.
You can't go wrong with this place. Hassle-free = peace of mind.
Jan 17, 2013
This went quickly and easily.
Jan 13, 2013
The ease in leasing and moving into this storage in a stressful moving situation was incredible!
Mike is what made this so easy. He works with you and is accommodating to the individuals needs.
The facility is clean and easy to access and I would recommend to others
Dec 13, 2012
We had a pretty easy time moving into Storage Choice. It all seems well lit and secure. No complaints so far.
Dec 04, 2012
The best customer service ever.
Oct 18, 2012
This storage place has excellent customer service and I feel very safe leaving my stuff here. Mike was really helpfull
Oct 17, 2012
If ya'll hadn't been so understanding and patient with me, I might have gone crazy. The stress, the grief-my heart hurt, from moving, the heat, etc. My things are safe, and I can afford to keep them, thanks to you guys. Much gratitude and mighty proud to know you. Sincerely
Sep 20, 2012
Everything went smooth. Great operation.
Sep 18, 2012
Sep 10, 2012
Excellent Storage Choice plus great Customer Service!
I've had 5 different storage units with 5 different companies in DFW over the past 3 years and none of them compare to this location of Storage Choice. The customer service, price, security and cleanliness are the best in North Texas plus you get to use a moving truck for free! Wish I had found them sooner!
Aug 14, 2012
The customer service there was great! I was so pleased with the layout of the facility and the cleanlieness as well! It is well kept and the couple that runs it are just the kindest people of the storage world! I would HIGHLY recommend renting here--price is the price, there are no fine prints or hidden fees! It is exactly what they tell you and advertise!! Great location, great facility, great customer service! 5 stars and beyond!!
Aug 06, 2012
Employees are cordial & thorough.
The facility is secured and clean. The service was fast and efficient. Everything went smoothly during the transition.
Aug 02, 2012
outstanding facility. Mike the manager here is the best in the business!
Jun 27, 2012
Excellent storage facility with 24 hour access with great customer service from management.
The manager was excellent. Very helpful with information and showing possible units. Great deal on first month. Not sure about a 10 day notice because of my circumstances, but understandable. Would gladly recommend this place to all.
Aug 16, 2011
Great manager! Nice prices. The back units can be a little scary at night, but having 24h access has been a lifesaver! It's tricky to get a vehicle next to some end units. Overall, great place, easy in - easy out. Use of truck was a great plus!
Jan 30, 2011
Great Customer Service!
The Manager is very professional. We took a courtesy vehicle to look at the storage before renting and he explained everything fully - the rates are wonderful as well!
Jan 11, 2011
Nice, clean & friendly staff! Recommend!
You might pay a little more at Storage Choice, but it seems like it's well worth it. Mike, the manager, is superb!