Public Storage - Carol Stream - 440 E Saint Charles Rd

Excelente servicio

muy amable y servicial nos ayudó mucho gracias

Recommended: Yes

Huge, clean, well situated

Massive facility with plenty of options for storage. Tucked away in a lower traffic area with multiple gates to get in and out. Very nice facility. I’ve rented at 5 different storage facilities and this is my favorite so far.

Recommended: Yes

10/10

Very easy to access. Clean and friendly customer service

Recommended: Yes

Good Value

Liz,the facility manager was ever so helpful, knowledgeable and accommodating. I elected to rent the 5' x 10' inside unit. This is the first time we rented a storage unit.

Recommended: Yes

Amazing!

I love the self check in option and how easy everything was!

Recommended: Yes

Did not work as well

Place is clean room we rented is indoor great to have air. Only would perfer more carts but besides that all good.

Recommended: Yes

Needs many improvements.

Unfortunately, I had no choice to move from another Public Storage facility to this one. I was told that the facility was heated, but it's not. There is no lighting inside the unit. There's an overhead access door however there is no ramp. There are not enough carts, so I had to purchase my own. Poor snow plowing job. Ice everywhere.

Recommended: No

They don't plow or throw Ice melt down

I was very disappointed when after a snow and ice storm there was absolutely NO attempt to plow or otherwise make the walkways and driveways safe to walk or drive. This site does have a site manager so its perplexing why they couldn't at least let a snow removal company in through the gate. Had I reviewed the site after this storm and seen how difficult it would be to simply walk into the building I would not have chosen this location.

Recommended: No

Great

Fast and easy, staff was great accommodating my las minute request.

Recommended: Yes

I use public storage for are company...

I use public storage for are company because are warehouse space is max out and because public storage always have the space We need and great service to us and great price as well. Thanks again for the great service.

Recommended: Yes

Chris was wonderful in helping me...

Chris was wonderful in helping me reserving my storage unit at Public Storage. Great service!

Recommended: Yes

Nice facility

Nice facility. Provides adequate storage for my needs.

Recommended: Yes

Great customer service

Great customer service

Recommended: Yes

My experience at Public Storage was...

My experience at Public Storage was great, I was, however, caught off guard by all of the hidden fees - the lock, the insurance, the one time set up - wouldn't it be great if you simply listed a basic price without all those hidden fees?

Recommended: Yes

Everything you expect from a storage...

Everything you expect from a storage unit

Recommended: Yes

Wouldn't rent a storage locker any where else!!!!

I have to say, the 2 girls there were so nice and polite. I have never rented a storage locker before and they explained everything thoroughly!!! Got me the PERFECT storage locker, not too big, not too small!!!! I wish that more people were like the girls there!! Thank you so very much!!!!!!!!

Recommended: Yes

Everything went very smooth and timely...

Everything went very smooth and timely to check in

Recommended: Yes

Great location for us

Great location for us. Very helpful staff. Easy access but a bit pricey.

Recommended: Yes

A solid storage option

Pretty good setup. No frills but lots of units available when you need them. Drew was helpful and informative. The only thing to know beforehand is that there's a small monthly insurance fee from Public Storage to cover damaged goods. Other than that, everything was as communicated.

Recommended: Yes

Laurie the manager was great. Let me know all of my options before renting. Very helpful. Would definitely rent here again.

Recommended: Yes

We have had a great experience with this facility. Storage units are clean and property is well maintained. Lauree the property manager is great to work with.

Recommended: Yes

Move in was easy

Move in was easy. Sherry was very helpful.

Recommended: Yes

I highly recommend this storage facility to anyone who values convenience and great customer service. Lauree, the onsite manager is fantastic! She is always friendly, courteous and professional. In addition to making the payment process quick and easy, she greets you by name and is always happy to address any questions or concerns. The grounds are kept clean and free of debris, and are easy to navigate through. (I drive a full size pickup) Having dealt with several different storage facilities over the years, I can definitely say, this one is hands down the best!

Recommended: Yes

Renting a unit here was easy from start to finish. Lauree was so kind and helpful and actually made the whole experience fun! I only had my things here for a brief time but had an excellent experience!

Recommended: Yes

I will definitely would recommend this storage unit to anyone. I love it here. First, when we were getting closer to our due date we would always get a call to make a payment. That always made sure to keep up you aware of your Payments and when you will get a late fee and so on and so forth. Second, the unit was a great size for a perfect price that worked for us. Lastly, I just wanted to say that Lauree is awesome! She is super helpful and makes it a point to get to know her customers! I would definitely rent here again if I ever need a storage unit.

Recommended: Yes

Fast and efficient

Everything was fast, efficient, and smooth to complete my rental.

Recommended: Yes

The whole renting experience was easy and pleasant.

Price was good, staff was professional and friendly, unit was clean and easily accessible and I'd recommend Public Storage to friends.

Recommended: Yes