May 21, 2020
Nice clean storage unit
Location is great n unit was clean
Apr 23, 2020
Staff kind and courteous very satisfied
I'm very satisfied with public storage. I just did not realize it was going to cost 80 my first day as well as the $15 extra for the insurance. Besides that I give it a 5 stars.
Apr 08, 2020
Very nice facility!
The facility was clean the attendant was very professional and helpful and the pricing is greal!
Mar 12, 2020
I would certainly recommend this storage co., service was great!
Mar 08, 2020
A great experience
Friendly and very helpful and insightful manager all around great experience
Jan 09, 2020
Good service and
Good service and quickly through the processes
Jan 04, 2020
Good But Don't Bring a Lock
We got a good deal on a 5x10 climate controlled unit but there are a couple of surprises waiting for you. the first month for a dollar is nice but they hit you with a $24 admin fee. Then, even though I brought a really nice lock with us, We were told that it's mandatory that we buy their $20 lock. Regular locks don't fit their special lock inserts. It wouldn't be so bad if they would tell you this up front. The gentleman working there is very pleasant and helpful. The price of the 5x10 cannot be beat and the facility is clean.
Sep 14, 2019
Good service/ bugs in units
Daric was nice and helpful. Easy to get into the unit, although I was never informed that I MUST buy a special lock for the unit.
Went to put my stuff in the unit, and there's a big roach running around. Not too happy about having bugs in my stuff.
Aug 06, 2019
Katheryn was friendly and polite
Katheryn was friendly and polite. She made my visit a very good experience
Jan 09, 2019
Juanita and staff are outstanding
Juanita and staff are outstanding. The facility is clean, the units are nice and not beaten up inside. We had rented from here in the past and have utilized a couple of other facilities, but this is by far the best; so we are back. Trust me this is one of the best on the east/south east side of town.
Jul 25, 2018
My experience was very pleasurable
My experience was very pleasurable. The lady that helped me was very personable, friendly and thorough in explaining everything to me.
Jul 05, 2018
Darin gave me 5 star service at 5275 Gender Rd
I was given 5 star customer service on Sunday at the 5275 Gender Rd location by Mr. Darin.
Jun 12, 2018
Very Friendly and professional they go...
Very Friendly and professional they go out of their way to help you and make you very comfortable
Apr 02, 2018
Good place to store your stuff.
Friendly manager, clean grounds and priced well compared to others.
Jan 03, 2018
Great Customer Service
Flo was really wonderful and help to me. She was pleasant and very funny! That is a quality that has been lacking in customer service throughout the Columbus area in my opinion! It is already disturbing for the reasoning of me renting a storage to begin with. But Flo made my day with her smile :) Oh and my space was clean ;)
Aug 09, 2017
Exceptional service. Juanita was knowledgeable and quick to process my paperwork. Great business.
Jul 13, 2017
Juanita was nothing short of amazing
Juanita was nothing short of amazing, after listening to us she made recommendations on a different unit. She took the time to hear our concerns and needs. Her customer service standards exceed the industry standard. I highly recommend Public Storage for your storage needs.
Jul 07, 2017
Juanita was nothing short of amazing, she was very polite, understanding and went above and beyond our expectations. I highly recommend Public Storage.
Jul 07, 2017
Juanita was the best! She was so friendly and polite, we're very happy to have been acquainted with her!!! We'll be public service customers for a long time because of her!
Jun 12, 2017
The prices are a little high
The prices are a little high, otherwise good customer service and great area for storage.
Jun 06, 2017
Everyone was great!
Everyone was great!
Jun 06, 2017
Juanita is a very friendly and knowledgeable person. She was n absolute joy to work with. Hey clean facility as well.
May 31, 2017
Best customer service manager was ...
Best customer service manager was really nice and professional...
May 01, 2017
Juanita was polite, very nice and helpful. Answered all of my questions. I would recommend this location to others.
Feb 03, 2017
Smooth and easy
It was fast, easy, clean and reasonably priced!
Oct 18, 2016
I have been doing business with public storage for over 10 years now. I have always received excellent customer services. I would recommend renting from public storage to family, friends, and the general public.
Jun 08, 2016
I walked into the office, ask to see a few units, signed my lease, and went about the rest of my day in less than :30mins.
Jun 01, 2016
Very well-run facility, with very courteous staff!
My wife and I rented a small climate-controlled unit to help move some belongings out of the home we're trying to sell, while we wait to close on our new house. Victoria, the employee that greeted me, was very friendly, and did a great job of making sure I got the right-sized unit for what we needed to store. I really appreciated that she drove me out to see the unit and answer any questions before I completed the application paperwork. I'd definitely recommend this Public Storage location to anyone in the Canal Winchester area looking for a place to de-clutter their homes!
Apr 20, 2016
Great employees, great first time experience!
Go over what your putting in your storage unit with knowlegable employee to ensure you get the right size unit .