May 03, 2022
Friendly and professional with wonderful communication.
Highly recommend StorQuest. They are very professional and helpful. They made everything easy and efficient from start to finish!
Apr 29, 2022
Convenient location and good price.
Apr 27, 2022
Service was great
Great service, clean, friendly
Feb 11, 2016
Jan 14, 2016
The best customer service!
Robert is the best! Friendly caring and helpful! He is the reason I didn't go anywhere else'
Jan 13, 2016
Jan 12, 2016
Good value for the price
Older building but a decent value for the price of my unit.
May 18, 2015
Manager Nichole was great!
The customer service both over the phone and in person was great. The facility was in good condition and I was able to move in, sign the paper work, and get out very quickly and with no hassle.
May 18, 2015
Pretty quick in and out during move in.
Mar 05, 2015
Jul 22, 2014
Jun 20, 2014
Overall the experience has been stress free. I must say they run a tight ship, only because I was leaving the facility and at 10:01pm the gate locked me out. So I must say the in general the place is secure and I feel comfortable that my belongings are well taken care of. In addition the storage units are well protect, even from the surrounding units. So.. Thank you StorQuest!
Apr 22, 2014
Great storage area!
Helpful service. Easy access. Great Price!
Mar 18, 2014
BEST VALUE IN AREA
Mar 13, 2014
The service was fabulous. The location is great. I bought a lock from your office and it did not fit my space because the door and place for the locking mechnism were off center. The gentleman in the office was very friendly and helpful. He got the situation resolved very quickly and telephoned me to let me know the issue had been resolved. It was a great experience. That could have gone the other way -- with someone telling me that I bought the lock, and it was my problem. I am very satisfied with the excellent customer service that I received.
Nov 13, 2013
It was great. No issues, no problems -- just more than I wanted to spend, but for the short term was the best move.
Sep 16, 2013
Great employee in Jessica-now moved to Chicago ...but MAJOR problem moving in due to broken lift, with the other nowhere near my storage.
Apparently, new dm thought it was only 2 yrs old, when actually 7 & no service obtained for three days, which was too late to matter.
ALSO; this facility is boiling hot, even at night & could use a couple of fans to keep air flowing.
Lastly, the trolleys for moving your things are too small, rickety & have TINY wheels which repeatedly get caught in floor seams knocking
Even well placed possessions repeatedly to the floor on the way.
WE'RE TALKING ABOUT VERY LITTLE INVESTMENT BACK INTO THE FACILITY TO MAKE IT FUNCTIONAL HERE!!!
The value is great, but the move in experience was HORRIBLE.
Wouldn't recommend you til these small changes are made.
Sep 06, 2013
I would recommend to anyone. Great service and very clean!
Aug 28, 2013
excellent staff and the unit
i will recommend to my family and friends...overall are excellent clean facility and staff are helpful and friendly.
Aug 15, 2013
Dahlia was very helpful and the units were very clean and secure. Plus the prices were very competitive, which was the deciding factor for me.
Aug 08, 2013
Great except for the elevator lifts.
Lift elevator is usually out, and I had to haul an entire storage unit of boxes up the stairs to my unit, took a very long time, but it was a good work out. Sounds like the lifts are a recurring problem however.
Jul 09, 2013
Very easy to deal with. Paperwork was easy to complete. Couldn't have been any asier than this. Very pleased.
Jul 07, 2013
Very Customer Oriented
I rented a 10' by 10' and filled it up immediately. Rented another 5' by 10' for the overflow. Still too small. Now have a 10' by 18' unit. I have a lot of tools and material, I am a glass contractor.
Their office worked with me to get the best unit for the pricing, worked out the units so I did not have to pay full price for the first 2 units and they applied the rent from the one unit to the newer unit. All this happened in the first week.
Very satisfied with the management. Michael in the call center and Nicole in the on-site office were very helpful and looking out for my best interest. Highly recommend them.
Jun 04, 2013
May 28, 2013
The door was not aligned for my unit so I could not use the lock I boughr. They said that they would fix it but I jave not been over there since I moved item into storage. I am in gopes that they fixed it amd my new lock works now.
May 09, 2013
I delayed my move in by a few days and was not charged-that made me very happy. When I did come to move in, however, it was at 2:30 or so and I found a 'Be back at $4:00' sign. That was very upsetting. I had hired a few men and had a load of things to store. The woman said she had gone to lunch and the bank, but how was I to know? I had emailed that I would be coming in but I wasn't sure what day or time. I thought 2:45 was safe. The space I had picked seemed like a good deal-$85 for a 4X10 or something like that. As it turned out, the space was under a stair well and started slanting immediately. There was no space at all. This was very deceptive, but there I was, once again, with hired help and a load of my things. The woman was very appologetic but wasn't able to help with a comperable price. I'm not able to climb stairs so I was stuck with a $200 something space at half off the first 3 months. I just hope I can sell my house in that amount of time so I end up paying less than $350.00 all told. I does feel like bait and switch to me. As it turns out your employee is wonderful. She's helpful and efficient as well as being very nice.
Apr 30, 2013
Mar 27, 2013
Came to this Storage facility because I was going through a very difficult situation and I was forced to put my things in storage. At first I couldn't find it, I called the number and a young man came out to meet me. It was a little bit off the street which made me a little bit nervous, but once I went into the office and spoke to Edwin he made me feel better about the property. I had no idea what size I needed or what I was doing to be honest, but he was very patient with me as I explained what I needed to put away. He showed me two spaces and the prices were very inexpensive. He made it all as fast and stress free as possible. It took me 2 hours to move in all my belongings and he came to check on me to see if i needed assistance. He was very nice. I don't have any experience with storage facilities, but he gave me excellent customer service and I felt like my business was appreciated.
Mar 21, 2013
I found it very easy to access my storage unit. Always easier when there is no lift of course but it was not bad.
Jun 25, 2012
The people were not only friendly, but very helpful. I pulled up with a full truck and no where to store everything AND I had to be back at work within the hour. They had me processed at up to my unit in less than 20 minutes. I was able to unload and make it back to work on time.