Tony
Sep 20, 2023
Very stressful looking for your unit.
It was very stressful situation on my first day at the site, there’s no one to meet me in the office, no one to answer my phone calls. After almost an hour someone finally showed up in the office and instructed me how to access all the codes. Worst part is looking for your storage, there’s no guide or maps where to go.
Recommended: Yes
Rosalba Farias
Jan 12, 2021
Todo muy bien
Todo muy bien
Recommended: Yes
Robert
Oct 12, 2020
Manager explained everything
Manager explained everything that renting a storage space included and made it all quick and easy. Very Pleased with the whole transaction!
Recommended: Yes
Sakir
Feb 21, 2020
Decent
Decent storage, good customer service
Recommended: Yes
Andrew Adams
Jan 22, 2020
I have a very low opinion of public...
I have a very low opinion of public storage in general. most of your facilities are disgusting and the staff are even worse. That being said, the manager at the 8200 Balboa location is one of the very best I have encountered in my 30 different rental facilities across 4 different states. She is a true asset to your company, and if she ever decides that she wants to leave, I will be as well.
Recommended: Yes
Dale Reynolds
Sep 12, 2019
VERY CLEAN & Very Friendly Customer...
VERY CLEAN & Very Friendly Customer SERVICE !!!
Recommended: Yes
Fatima Cali
Jul 26, 2019
Very well maintained facility
Very well maintained facility, good customer service, confidential i really like this storage place
Recommended: Yes
Virginia Guerra
Jun 22, 2019
I found it to be very professional
I found it to be very professional, pleasant and helpful.
Recommended: Yes
Neal Moskowitz
Jun 12, 2019
My experience with the people working...
My experience with the people working at Public Storage has been very expedient and smooth. Everything was explained very clearly to me upon setting up the account for the storage space and the facility is very clean and my space very easy to get to.
Recommended: Yes
Sarkis Toroslyan
May 09, 2019
Great service by Rubia and Tania
Great service by Rubia and Tania
Recommended: Yes
John Highberger
Mar 05, 2019
Great customer service!
I had to move from one location to another because of a remodeling of the first location. Not only is the other location closer to our organization, but Andrew took GREAT care of me and went out of his way to assist me. Very much appreciated!
Recommended: Yes
Raul Yera
Jan 04, 2019
the stuff was absolutely helpful...
the stuff was absolutely helpful friendly and Sharp I really appreciate their services
Recommended: Yes
Jose Gomez Estrada
Dec 21, 2018
Clean
Clean, safe and, private facility with the lowest price in town. Energetic, friendly and professional staff, I enjoy every time I visit my rental.
Recommended: Yes
Brunos
Oct 25, 2018
Really clean building
Really clean building, secure and the employees are really nice and helpful
Recommended: Yes
Tom Bond
Apr 17, 2018
Every thing is great only the opening...
Every thing is great only the opening hours is not ok.
Recommended: Yes
Anita Parks
Sep 08, 2017
Everyone was friendly
Everyone was friendly. It took very little time to see and rent the unit. Always appreciate a quick process. Thanks.
Recommended: Yes
Lupi Basil
Dec 04, 2016
Clean place! All the staff here are friendly, courteous and helpful! It feels safe to have our things stored here! I recommend this Public Storage place!
Recommended: Yes
sean dunbarr
Nov 02, 2016
All the ladies are a wonderful help with all my storage needs....essentially (Tania & rubia)
Recommended: Yes
Jannett Marseleno
Oct 26, 2016
Rubia was very knowledgeable, respectful, helpful and very professional the minute I walked into the office. I am very glad i chose this location for storage.
Recommended: Yes
Rigoberto Mendoza
Oct 18, 2016
Excelent prices
I compare different prices and locations and I honestly, this where the best prices on a clean environment. I really recommend their services.
Recommended: Yes
Hamilio Franco
Sep 22, 2016
Julia is an excellent example of how to handle clientele.
Julia was very thorough in what Public Storage had to offer to make my moving experience easier & less stressful. If I had 'ONE' complaint,it would be:To have longer hours in which have access to my belongings. I work from 7am-5pm.Your hours are 9am-6pm.I have to RACE to get anything I may need from my unit (& sometimes my bus is late! Then I'm just screwed). "BUT" the convenience of your MANY locations,great PRICES, & EXCELLENT customer service is what sold me, on you guys...THANKS.
Recommended: Yes
Patrisa Graham
Sep 21, 2016
Rubia was a delight! She even shopped for cheaper prices for me but they were the cheapest! Thx Rubia you made this experience easy breezy! ??????
Recommended: Yes
Marley
Aug 31, 2015
Everything was smooth sailing.
Easy and a no hassle renting process.
Recommended: Yes
Elana Simon
Mar 03, 2015
Not the friendliest people, but they get the job done.
Not the friendliest people, but they get the job done.
Recommended: Yes
Joyce Jones
Nov 16, 2014
Great days, friendly faces at Public Storage. Your things are safe, while you are away, have a great day.
Linda, I heard you were looking for a storage place for your things. Mary happen to mention it to me. I know this great place where I always had a friendly face and they know me by my name,the place is always clean and it's safe you will love Public Storage go check it out.
Recommended: Yes
Wendy Brewer
Feb 27, 2014
Customer service was not so good
The facility was clean. The girls that worked in the office were very helpful and courteous although there is one guy who arks in the office that is very rude, not very helpful..
Recommended: Yes
