Feb 18, 2023
Cheap decent service hard to get
Sep 09, 2022
The phone answering service needs work but the gal (Shelley-I believe was her name) in the office was very helpful & pleasant to work with.
Jul 01, 2022
Great customer service! My unit was swept beforehand! Overall, great experience so far!
Jun 19, 2022
Everybody was very nice there. The only complaint i have is the hours you can enter your unit. Most places allow you to go in until 7. I believe your place stops allowing you to go in at 5 because i tried to go in at 5:15 and was not allowed
Jun 14, 2022
Very helpful staff and good prices
Shelly was very friendly and very helpful. The unit was clean and fairly priced. I was very happy with the security they have now
Jun 03, 2022
From the customer service rep that helped me reserve to check in
The service and empathy from everyone made the situation so much better and took alot of stress of my shoulders. Please give these two a big thank you again from me and keep up the good work. We are all going through something, but the two of them set anything of theirs aside to make me feel better and smile. Thank you again.
Jun 03, 2022
Overall gets the job done!
Quick and easy service. Great promotion.
May 30, 2022
The process is easy & smooth
I prefer this place over others, for my storage needs !
May 28, 2022
The place is very clean
I love the storages n the customer service they are very nice n helpful
May 21, 2022
Attentive customer service
This was a really cheap and good place to store my items. Candidly speaking, I do think they have a mice/rat problem, esp being near a field, but my items are in heavy duty bins and I'm not too worried. If I had lots of fabric items, or something that wasn't protected, it may be an issue for me.
May 13, 2022
Great price and service!
Shelly was EXTREMELY helpful!!! But remember, BYOL (bring your own lock). A+ in space. Rented a 5x10, but units are deep!
May 13, 2022
Renting a unit
I would definitely recommend, very nice lady
May 12, 2022
Very welcoming experience; nice facility
I was helped by Shelci and a new employee (her first day). They were amazing! I loved the welcome I received and appreciated their thoroughness when it came to explaining dates, rules, payments, etc. I would definitely recommend this storage unit, and use it again myself if needed!
May 04, 2022
Shelli was professional and nice. When I got there at 9, she had someone ahead of me and told me a time of when she will be done. Very respectful and professional. She had a very busy morning from what I saw and didn't rush people or myself along. She took her time explaining how they do things and went over all the forms. She even tried to find a unit closer to the front instead of way in the back. I had a reservation so it made everything go by quicker, so that was nice.
Mar 21, 2022
Great service and very prompt
Shelly was awesome and very fast and got me in fast
Mar 20, 2022
Friendly staff nice facility I was lucky to get a storage right by the door. Good size storage for all the things I needed
Mar 14, 2022
The price was fair. They didnât have the size unit we wanted but we still had a great unit.
Mar 09, 2022
Nice place, great customer service, and very reasonable price. I would surely recommend Advanced Mini Storage to everyone.
Jan 06, 2022
Speed, courtesy and friendly!
The customer service here is outstanding! The young ladies were extremely busy, but took the time to show me the storage locker, register me and despite the late time, allowed me to move my things in. I was grateful and happy!
Dec 24, 2021
This place serves itâs purpose. Good customer service, decent unit.
Booked this place through SpareFoot having never visited the site. My first impression was not amazing as they were incredibly short staffed and didnât allow us to move in; to be fair it was a day before our reservation, so I couldnât be too mad. When we returned she apologized, explained the staffing situation, and told us she was basically the only person overseeing both sites in the city. Other than that, the entire move in process went very smoothly and there were no other problems.
Dec 13, 2021
Rented a 5X10 unit at 2625 Monte Diablo, Stockton, CA on 12/11/21.
Shelli Chew, the facility manager, was friendly and helpful.
Left feeling like I was well taken care of.
Shelli even found a unit that was close to the door so I would not have a long walk.
Aug 22, 2021
Affordable and spacious. Highly recommended to future renters. Secured electronic gate.
Jul 26, 2021
There are still "good people" around.
Customer service was great. The storage rep went out of her way to make sure that I was completely satisfied with the location and spacing of my unit.
Jul 16, 2021
Manager is very efficient and friendly. I felt very confident storing our belongings here.
May 19, 2021
I like how the services are very good and helpful !!
The mini storage is very clean and good price on units, the Customer service is very excellent!!! Very outstanding n respectful and helpful, the distance is not that far that helpful also ,everything is very good at mini storage.ill definitely recommend a friend to it
Mar 31, 2021
They were very affordable nice
Feb 24, 2021
This place is overall decent
Well first off I was told that I only had to pay 40 something dollars by the people on the 800 number and they ended up making me pay 76 bucks
Feb 24, 2021
Good unit for great price
Good unit for great price, I was In need of a quick move and they helped me asap!
Feb 13, 2021
The quality of service was exceptional and warm
Feb 12, 2021
Excellent customer service.
Excellent customer service provided by staff as they were very helpful, pleasant, and quick in getting me into a unit. Thanks once again.
Jan 26, 2021
Overall service and facilities are good.
Shellie and Ashley are very helpful. It's the third party customer service that's poor. Once you can get past them your home free.
Jan 22, 2021
Amazing customer service and the online application is very easy
It is a great place very clean
Dec 22, 2020
He was really good to us
FiveStar allow do you get a raise next year
Dec 20, 2020
I don't regret taking the offer.
It turned out to be a better solution than my current rental.
Dec 02, 2020
Great location and very clean. Very happy.
May 05, 2020
Overall, itâs good
They have good customer service. Storage space was good for its price as well. But, it was not that clean
Apr 15, 2020
Staff was very nice and helpful!
I strongly recommend this storage facility to anyone.
Feb 27, 2020
So far so good
Very nice knowledge. staff helpful reasonable prices as well
Feb 10, 2020
Staff was professional and efficient. Storage was clean with easy access
Dec 08, 2019
Great customer service
Needs cleaning in halls (seen a dead rodent) and maybe more surveillance, also it closes early and not open sundays but they are willing to help you if need it when closed
Nov 22, 2019
Great customer service
The facility is clean great service decent price I would recommend to friends and family
Oct 19, 2019
Perfect for budget storage
The 5x5 space is perfect for someone who just wants to store a few items without the high prices of typical storage
Oct 16, 2019
Excellent place no bad vibes about my stuff being held here
Very well-kept storage facility was glad to find things close and affordable
Sep 25, 2019
Very convenient safe and the staff was incredible
The staff made sure my unit was close and convenient gave me all options they can give me and made sure I was more than comfortable
Aug 07, 2019
I got a great deal and very satisfied. Friendly people.
Aug 05, 2019
Great service and great deal I received.
Jul 21, 2019
The quickest and most convenient service I have ever had!!
I LOVE the fact that it it right off the freeway! It is extremely easy to access and everybody has their own code to get in and out. The lady at the front desk typed my papers up in less than 10 minutes and she ensured I got the storage I was looking for. I got to look at a couple different ones before choosing and even got a discount on the first two months. DEFINITELY and HIGHLY RECOMMENDED.
Jun 10, 2019
Decent storage facility.
Representative was professional
May 28, 2019
Great facility and costumer service.
Great facility and super nice and friendly costumer service
May 18, 2019
Easy fast service
I like that it was small and easy to get in and out.
Apr 15, 2019
Older but Descent Storage
I like the fact that I don't have to get out of my car to put in the code at the gate.
Apr 04, 2019
Excellent location and price. The young lady was very helpful. I'd definitely recommend this location