Sep 10, 2023
Jesus was professional w friendly demeanor and informative of all policies and procedures as to prevent me from inadvertently getting locked in the facility or any other potential mishap that hits in the pocketbook I shopped around first and found this facility to be the most bamg for my buck and the facility is nice and cool to keep you that way when putting all your things in a space that looks like i was the first one to ever use it. Super clean ,highly recommend to anyone on the market for storage.
Jul 17, 2023
Very great storage facility
The customer service was amazing! The pricing is very reasonable and the unit was extremely clean when I moved in.
Jun 27, 2023
Great facility, clean and well maintained
The facility is very clean and easy to access. Site manager Jonathan was very helpful and supported us in selecting the best unit for our needs.
Jun 04, 2023
Raymond was Excellent. Clean and Secure unit.
Raymond greeted me the minute I walked in. He found my scheduled rental and walked me to see the unit. He answered all my questions and was extremely professional.
Another custom came in and he greeted them too and politely asked them to have a seat as he promptly finished my paperwork with me. Excellent service.
May 17, 2023
Was able to reserve last minute and JesÃºs was very helpful in explaining the process and procedures and even showed us the unit before purchase!
Clean, good value and as an added bonus able to get the next 2 months half off! 10/10
Apr 28, 2023
Definitely A Place to Store That Which you Value
Overall, this place is clean, climate-controlled, and well-organized. Access is limited to other areas of the building, but I understand the security measures that this entails. I would recommend this place time after time. You have to be here to experience the cleanliness and the customer service. A-1 Self-Storage has nothing on Rockvill.
Mar 18, 2023
Changing storage facility
I was changing facilities because of rate hike. Great facility. Good staff. Would recommend to friend.
Mar 11, 2023
Very positive experience
Staff has been very helpful and clear about everything.
Feb 17, 2023
Excellent customer service
Excellent customer service! Clean, effective facility.
Feb 15, 2023
My belongings have found a temporary home
The service that I received from Jesus from the moment I arrived was absolutely excellent. I viewed two different size storage units, made up my mind, went back to the front office exchanged information. Jesus printed out the paperwork I had my code, receipt and also walked out with some of the awesome treats for my volunteer family moving team (LOL) that Rockvill Storage stocks up on for the clients to the facility.
The office was exceptionally cleanâ¦. There are a variety of activity games that adults or children can play if thereâs a wait while other customers are serviced.
The exterior of the facility for customer parking, RV, or propane service was spotless.
The landscape inviting!
Bottom lineâ¦ I believe my belongings will be safe, I will be safe when I go there and the hours of access work perfectly for any scheduleâ¦early morning or late evening.
Jesus is a keeper!!
Sep 28, 2022
Easy and affordable storage
I needed a small unit upon moving to San Diego and this place fit the bill. Storage is always more expensive than I would prefer but this place has a reasonable rate and the facility is clean and secure. Customer service was great and I feel like my belongings are safe.
Sep 15, 2022
Great storage space
Staff are friendly and helpful. Storage is clean and well maintained, elevators to upper floors and use of dollyâs
Aug 27, 2022
clean and friendly
Clean facility and friendly staff.
Aug 19, 2022
Raymond was very helpful, kind and professional.
I was very pleased with his service and with the RockVill Storage Facilty.
Aug 02, 2022
Perfect for our needs and convenient
Perfect for our needs and convenient
Jul 31, 2022
Easy Move In
The process was easy, and so was the move in.
Jul 02, 2022
I was able to get a unit no hassle and clean. Staff very professional.
Jun 25, 2022
The guys here are truly helpful and fair!!
They have no problem at all going above and beyond to assist in any way they are able to. Professional and courteous, u can't go wrong! And units available till 9pm!
Jun 24, 2022
Quick easy and affordable
Office friendly, quick and transparent. Looks brand new. Plenty of security cams.
Jun 19, 2022
Great location, pricing, and customer service
Storage unit was clean and exactly what we needed. Would recommend
Jun 14, 2022
Fast and friendly.
Our experience with your storage faciltiy was fast friendly and professional. Locaion was great. Close to all. Very clean and looks very secure.
Jun 05, 2022
Quick and clean
The experience was Quick and clean. Raymond was experienced, very helpful and accommodating. Made this move in very comfortable. I would definitely recommend this place.
Mar 24, 2022
I love your facility
Cleanest, best price, very secure
Mar 23, 2022
Raising the bar for outstanding customer service!
I was pleasantly surprised upon arrival at the cleanliness and organization of the admin building, the ease of check-in, combined with the friendliness and professionalism of the staff, contributed to a high level of satisfaction and confidence with my choice of storage facilities. I would highly recommend Rockvill Rv & Self-Storage to all my friends and colleagues.
Mar 12, 2022
Details explained about the service in the storage perfect
Staff attended, courteous, and kind to the publicâ!!
I was very happy with the service overall!!!ð
Feb 28, 2022
Very professional and easy sign up
Very professional and easy sign up
Feb 12, 2022
Very quick and easy to be a new customer
We were very pleased that the process of renting a unit was so quick and easy. We had to make our move in a hurry as our friend was very ill and needing hospitalization. The place was immaculate and we felt that everything would be very secure.
Jan 29, 2022
Great storage area
The units are very clean. Lots of carts to help move our things to the unit. Office staff very personable and the open hours to get to unit is available and convenient. I would recommend this storage facility.
Jan 18, 2022
CLEAN AND FELT VERY SECURE.
WAS VERY EASY TO BOOK A RESERVATION. VERY IMPRESSED AS TO HOW CLEAN AND WELL LIT FACILITY AND GROUNDS WERE. ALSO THEY HAVE ALL THE PACKING SUPPLIES YOU WOULD NEED AS WELL AS CARTS TO HELP YOU MOVE IN. THEY ALSO HAVE UHAUL RENTAL. HOURS TO ACCESS UNITS ARE 5 AM TO 8:45 PM UNLIKE OTHER SELF STORAGE FACILITIES.
Dec 19, 2021
Staff were able to help me clearly and efficiently. The terms of agreement were explained well. The facility was very well maintained and I felt safe going to and from the unit. They also have security cameras as well that ensure safety.
Dec 09, 2021
The guy was help full could be a better price
Nov 26, 2021
Very good place easy to find your storage Unit
Nov 01, 2021
Easy convenient great service.
Oct 23, 2021
Great customer service and sale
You are employed was so helpful. He Help me load the flat car and brought it up to the storage unit and helping me there also. The 2 month half of special is why I chose you in your location.
Thank you for your kindness. I'm old and have trouble walking so it was delightful to get help.
Oct 10, 2021
Exceptional service, spotless, professional and great move-in deal!!
I arrived at 4:30PM Friday (facility office closes at 5PM) and I was treated with the BEST service, friendliness, and professionalism. Facility is spotless! Easy quick process. I was definitely âwowedâ by this transaction. Great job everyone that helped me! Thank you!!
Sep 30, 2021
I love this place!!!
Clean, helpful & friendly staff, restroom on premises, secure, good access hours, big elevator that i can ride in with my stuff! Air-conditioned too! Pay online.
This place is Awesome!
Aug 17, 2021
Great location fair pricing.
Great location decent pricing.
May 01, 2021
Very helpful staff and the facility is well managed and very clean.
Apr 14, 2021
Safe for your valuables.
Great storage facility. Clean and have good staff. A++
Pamela E Underwood
Mar 27, 2021
It was awesome
Friendly courtesies and helpful services decent sized units
Mar 12, 2021
Very fast and helpful customer service
Within a day I ordered online and went down and did paperwork and moved in. Would recommend highly to anyone
Mar 08, 2021
I reserved online, went in, finished up details and was done very quickly. Very clean facility.
Dec 16, 2020
The facility was very clean
We were provided two dollies to move in our belongings which helped with timing. Also, aside from
being a very clean storage, they store Motorhomes and 5th wheels. :)
May 12, 2020
yes i would
It in a very convenient location and it's clean! Thank you
May 04, 2020
Best storage facility around- No comparison
The staff at Rockvill Storage is always friendly, helpful, and fully professional. The storage facilities are clean and access is easy. Plus the many hours that they are open daily makes access more convenient. Would recommend Rockvill to anyone looking for a storage space.
Apr 01, 2020
Can't say enough good things about this facility.
This is the cleanest and most organized storage facility I've ever seen. The staff is spot on. Access is easy. Hours to get in are long which is great and the place is as clean as can be
Feb 24, 2020
A very good place to store your stuff
I am so happy to found this place. THANK YOU.
Feb 19, 2020
Clean nice facility. Good customer service. There was a problem with the computer system but they made sure we were able to move in same day as planned. Much larger storage unit for a better price than my previous one.
Dec 03, 2019
Great face to face customer service
As soon as I reserved my storage , a young man called me and confirmed and when I arrived at the facility, I was greeted by a super sweet gal and all I can say is everything went smoothly and fast and very happy with overall experience. Thank you very much
Nov 12, 2019
Cassandra was so pleasant and the rental experience was absolutely painless!!
Oct 30, 2019
The site is beautiful and easy to access. The management at Rockvill is friendly, professional, and extremely helpful. I was able to view and rent my unit in a very short amount of time and was immediately impressed by how clean everything is. The security is amazing. Iâve rented storage many times over the years and Rockvill is by far the best.
Oct 28, 2019
It's perfect. Great price new facility.
Oct 10, 2019
Amazing customer service
Iâve used this property twice for two of my daughters and may need to use them soon if my place stays in escrow too long.
Manager David upgraded my unit from Lil mess up at no charge. So very nice .
Jonathan and other employees are excellent and so helpful.
Place is so new and clean. Highly recommend them.
Oct 01, 2019
Awesome customer service! Will recommend to friends and family
Sep 27, 2019
Overall great storage unit that is convenient, well maintained and clean.
Staff was friendly and helpful. I had an issue in which our security code was not set up properly and we are locked into the storage grounds. Luckily someone was there tending to their items after hours and let us out. Didnât receive much of an apology, and it was just shrugged off as a snafu that someone else messed up on. That was a little frustrating. All else was great though.
Sep 24, 2019
The staff was terrific,and a great value for storage.
The facility is clean an organized,the staff was knowledgeable and helpful,also a great value for storage
Sep 22, 2019
They let me check in a day early. Very nice people running the counter.The facility is close to new.
Sep 15, 2019
I highly recommend the Sparefoot storage..
I love this place, you can feel secure about your belongings
Sep 14, 2019
Clean, great customer service, great price
They were so nice and had a nice clean facility!
Sep 10, 2019
Happy with location so far. A little tough to get to, but ok for now.
Sep 09, 2019
A great experience with all all faucets
Sep 08, 2019
Outstanding customer service
Wonderful customer service and I was checked in and received my units roughly 20 minutes in !!!
Sep 07, 2019
Great employee to assist with signing up, informative and quick. Facility clean and secure.
Aug 15, 2019
Quick, easy, clean
Moving in was super quick! We got there and writhing 10 minutes weâre donât with paperwork and payment and were loading our stuff into the unit. The staff was very nice and to the point. The building was incredibly clean and the unit itself was larger than expected due to super high ceilings. Definitely recommend!
Aug 15, 2019
Awesome customer service and price!
Johnathan was so kind and helpful! He was there throughout the whole process and made sure we understood everything! Great service and pricing!
Aug 15, 2019
Great customer service
Very friendly and straight forward move in process! Jonathan Smith was awesome
Aug 06, 2019
Excellent value and amazing customer service
I needed a unit immediately and rented with these folks. Communication was fast, the property is immaculate, and moving in was incredibly easy. I was in and out of the office in 15-20 minutes, and that included a quick walk over to look at the unit before renting it.
Best prices I could find in the entire San Diego area, well worth it.
Aug 05, 2019
The staff and facilities at Rockvill RV & Self Storage couldn't be any better. The facility is practically new so everything is clean and functioning perfectly. The staff is helpful and accommodating and go out of their way to be friendly. Our climate controlled unit has a light inside unlike those at some other facilities and there are two elevators and carts available for use when moving in and out. Rockvill also sells moving supplies and rents Uhaul trucks so you don't need to go anywhere else. I highly recommend this business. Ask for Cassandra, she's great.
Jul 31, 2019
Clean, friendly, and best pricing in the area
I was impressed with the one stop shop to include the uhaul. Facility is new and clean, with friendly staff. Pricing was cheapest with their discounts. Great deal!
Jul 27, 2019
I Needed the storage facility very fast they were kind considerate and did everything in their power to make that happen for me in the facility is large spacious and clean and the sales personnel were extremely competent and well-versed in what they were doing helpful and patient Iâd really like to recommend this to anybody who needs one
Jul 22, 2019
Fast and easy. Reasonable prices and great staff.
Jul 16, 2019
Great customer service!
Great customer service. New, clean, climate controlled and secure facility.
Jul 14, 2019
very good experience.
very good service, kindly people. will recommend to the friends
Jul 05, 2019
Great customer service, very clean.
Jul 05, 2019
The customer service is amazing, the manager took me on a tour and made sure I could open the gate and doors. The unit looks immaculate and brand new. The facility is pristine including the restrooms.
Jul 04, 2019
Above and beyond our expectations...
Beautiful brand new facility, very clean and amazing security to include locking gates and security cameras. The Manager Dave was very helpful, courteous and polite. We highly recommend this facility to anyone looking for a storage company.
Jul 04, 2019
In a pinch
We needed a facility that was climate controlled, clean, and safe for me to go to even in early/late hours with my children. The online reservation gave me 3 months at 50% off making the overall value an amazing deal! And the staff was super helpful and friendly. Cassandra showed me several units before I committed and didnât make me feel like I was inconveniencing her. The only complaint I have is a lack of carts. If more than 2 units are in need at a given time, it seems difficult to get your hands on one.
Jun 30, 2019
Very impressed with the facility and staff!
Jun 28, 2019
Rockvill RV & Self Storage
From start to finish, this place was an easy move!
Jun 25, 2019
Awesome storage facility
Beautiful, new, clean facility. Staff was very helpful, good prices, move-in discounts.
Jun 24, 2019
Nice location, clean units, friendly customer service.
Nice and clean. Very friendly staff. Great place!
Jun 17, 2019
This place is perfect! Super close and convenient to my parents home. The staff is very friendly and helpful!
Itâs a newer facility and itâs very clean. When we were moving and loading up our storage, they were offering free hot dogs & chips!
We also rented a U-Haul truck from this facility and the experience was super simple and pleasant! The truck was readily available when we showed up to pick it up and returning the truck was also super simple.
The best part of the whole experience was how affordable everything was! Iâve only had to move and had to use a storage once and it was a perfect!
Jun 17, 2019
Excellent place! Extremely clean and fantastic customer service!
Jonathan was my main point of contact. He was extremely nice and helpful! The facility is very clean and easy to use. The seem to really care about their customers and all aspects of customer service and ease of use. There was another gentleman there when I was checking in whose name I canât remember (unfortunately), but it was a hot day and he offered me a bottle of cold water. This place is great! Jonathan even walked me over to point out the best place for me to park to load the storage unit. He went above and beyond!
Jun 01, 2019
Excellent service and very clean place
I looked up Rockvill storage and found that it was easy to reserve a unit online. When I got there the staff was already on top of it and got me a storage unit right away with great pricing. Also it's very clean which makes Rockvill Storage outstanding! Thanks.
May 20, 2019
Great deal, great place, great service.
Very happy customers, highly recommended.
May 16, 2019
Clean unit in a great location with friendly, helpful staff!
Rockvill is the perfect location for my needs with easy access to my spotless unit. I was happy to find a climate-controlled unit at a great price. I am impressed with the professionalism of the staff (I worked with three different people) and the security of the facility. It was easy to make a reservation, and the added bonus of U-Haul rentals came in handy. Thank you.
May 14, 2019
Very good price for the units. Very clean and staff is friendly. New facility. I like how the facility is tucked away from the busy street. The regular units are all one floor so you donât have to hassle with taking an elevator up and down.
May 14, 2019
Very good price for the units. Very clean and staff is friendly. New facility.
May 06, 2019
The manager at this facility is great!
Apr 28, 2019
Excellent storage facility! Thank you Sparefoot!
Needed a storage facility and found Rockvill storage on Sparefoot. Ia so happy with their organization, cleanliness, and price!
Apr 07, 2019
It was easy to get in and out.
Friendly staff. One of the staff brought out water for me, nice!
Apr 05, 2019
The services was excellent and the facility was really clean.
Mar 27, 2019
Hands down best storage favility
Love this place! My first experience getting a unit and couldnât be better.
Mar 20, 2019
Easy and quick!
Thank you for the great customer service!
Mar 17, 2019
Thanks to everyone at Rockvill Storage! Great facility! Very clean! Very secure! Great location! I just moved in and Iâm pleased so far. Thanks again!
Mar 14, 2019
outstanding facilities, superb customer service
outstanding facilities with superb customer services
Mar 04, 2019
Great new storage units.
I only had a couple of negatives about the whole experience. Having to purchase the $9 a month insurance to guarantee my storage unit kind of pissed me off. You trust a company enough to use it, they should automatically guarantee protection. Kind of like H&R Block making you pay $50 to guarantee their work. Weird. Anyway, that was the only thing negative. One thing I think is more inconvenient than anything is having to put in your code to leave the area. If you are by yourself, you have to get out of your car, put in your code, then hurry back around so you can drive out before the gate closes. Gate should open automatically when you are leaving. And the door that goes into my unit does not stay open. Kind of difficult again if you're alone to put in your code and open the door each time you bring something in.
Jan 28, 2019
Worth every penny and worth the drive!!!
For all of you RV owners that are looking for a secure, clean, modern, storage facility, with friendly staff, this is it!!! This is a brand new storage facility, best kept little secret in Santee! There are only a few Rv's at the moment, but this place will fill up fast!!! You owe it to yourselves to get out here and check this place out! There is even a self service RV wash on site!! If you come soon, you'll be able to choose which space you'd like to park your RV in!!! You'll be glad you made the trip!!!
Jan 27, 2019
Brand new facility - even has RV self service wash!!! Very clean, staff very friendly and would definitely recommend this place to any RV owners needing to store their RV's.