Anita S
Mar 09, 2022
Smooth, efficient and well set up
I reserved the unit a few days ahead of time and it was simple to do online. I completed payment online as well, so when I showed up, all I needed was to get an explanation and I was all set. The employee was caring and helpful. He showed me what I needed to do and offered assistance if needed. There is an app that you can use to unlock a sliding door to the units. You can access your storage without needing a person's assistance. The smallest unit fit 5-6 totes full of my stuff as well as a few big and medium boxes with space to spare. Overall, it was a good experience.
Recommended: Yes
Sarah
Mar 03, 2022
Good space and variety of storage locker sizes.
Good sized building to choose a unit to your needs and preference. Decent prices and has an eleventh with rolling carts to help ease the transportation of your items to your space.
Recommended: Yes
Saeeda
Jul 07, 2020
Esther was great showing me the ropes...
Esther was great showing me the ropes and making me feel comfortable.
Recommended: Yes
K Mangotich
Mar 15, 2020
Excellent customer Service
Excellent customer Service. The facility is well-run, clean and the staff incredibly friendly and helpful.
Recommended: Yes
Frank
Feb 20, 2020
Great overall experience
Great customer service, clean facility, good access and parking.
Recommended: Yes
Simon
Feb 19, 2020
Great service
Very attentive check in procedure
Recommended: Yes
Esteban
Feb 09, 2020
Great Facility
Itâs at a great location. They also had great customer service. It was a super easy move in process.
Recommended: Yes
CK
Feb 04, 2020
Excellent service
Excellent service, fast and smooth!
Recommended: Yes
Claire Dickson
Jan 13, 2020
Easy move in
I moved my stuff into storage recently and had such a great experience with the manager on duty. It was a very pain free process and I feel very safe knowing my belongings are in good hands.
Recommended: Yes
Jamie Stewart
Dec 18, 2018
Professional and polite service.
Professional and polite service.
Recommended: Yes
Samantha Wales
Aug 03, 2018
Very friendly and helpful staff
Very friendly and helpful staff. Good location, clean, easy access.
Recommended: Yes
Barry
Jun 18, 2018
This exceeded my expectations
This exceeded my expectations. First class service from Brandon at Public Storage 611 2nd Street, San Francisco. Thanks!
Recommended: Yes
Joshua Fouts
Jun 21, 2017
Facilities are good but the hidden cost ...
Facilities are good but the hidden cost and surprise increases in rent does not allow for much planning or preparation. It's a bit of a 'gotcha' to have all your stuff in and then suddenly receive an increased invoice. I understand rent increases. But there should be a better way to implement this.
Recommended: Yes
Sally Perez
Apr 07, 2017
Awesome customer service! Brandon was super helpful and answered all my questions.
Recommended: Yes
Madeleine Wenstrup
Mar 24, 2017
Brandon was incredibly helpful setting us up with our storage unit. He was friendly and explained everything clearly and we were left with zero questions! Would highly recommend!
Recommended: Yes
Bibiana Lozano
Jan 05, 2017
Marie is awesome and super helpful. I was setup quickly and got a great tour. I highly recommend coming here for storage.
Recommended: Yes
Mitchell Monihan
Nov 16, 2016
Great location, quick and easy access to my office which is awesome! Pull through parking is great so I don't have to worry about parking spaces and Marie made the process very easy and worry free! Definitely recommend!
Recommended: Yes
User
Aug 13, 2016
5 stars for Brandon
5 stars for Brandon who went above and beyond to accommodate my check-in. He made the process more efficient and approachable.
Recommended: Yes
Sandrine B
Jul 28, 2015
Easy, cheap and clean Storage
Super service The units are very clean with a wide variety and sizes
Recommended: Yes
M. M.
Jan 23, 2015
No complaints.
Literally the only negative I can find about this place is the access hours, which are actually very reasonable unless you have a crazy On the other hand, the people were friendly, professional, and efficient. I felt secure leaving my stuff there. The spaces were decently clean. They recognized us by the end of my time using their space, and when we checked out for the last time the man working gave us suggestions for movers for other students at my school, which is great because end of semester moving is a huge point of stress at my school. Also, I like the variety of sizes available. We didn't have to overpay for too much space, which was nice. And the prices were actually really decent anyway.
Recommended: Yes
Diana Giove
Nov 16, 2014
Great location and great service
I think your service and prices are OUTSTANDING! I recommend you to everyone I know in SF, Mariecea was awesome! She's super nice and friendly! If you need a storage in the city come to Public Storage on 2nd street.
Recommended: Yes
David Ross
Feb 13, 2014
Good product, good price, great service
Overall, the product they offer and the price they offer it at are good. What makes me a satisfied customer is that their customer service has been really helpful so far.
Recommended: Yes
