Jul 30, 2023
I will recommend this facility
Very secure facility ,clean with very friendly people
Mar 13, 2023
It was a pleasant visit
My move was pleasant easy and fast
Jan 28, 2023
Storage manager is super cool
The storage was nice and tidy. The manager helped me with all my needs and was super accommodating and the location is perfect
Mark V Swingle
Aug 14, 2022
raises rates at least 10% - 20% every 6 months
Absolutely no justification for rate increases. They are playing a game with you to see if you will just absorb it or move.
Jul 08, 2022
It was an easy move in. Manager helped out by making it wasy.
May 17, 2022
We had a major move
After renting a large 10' x 30' unit we found we needed another 10' x 10' to finish up. Management was SO
helpful in a time of stress, which is a good thing because someone not caring it probably would have cost them the loss of our business!
Mary Beth Muller
May 01, 2022
Awesome Place To Store Your Belongings.
I rented from here before ,in the last few years. I am very pleased with the atmosphere, with the propertyâs cleanliness, to customer service Central Self Storage in Concord is my go to.
Apr 11, 2022
Professional and efficient customer service
The facility looked new and was very clean. The customer service was outstanding. The woman who helped me was very friendly and efficient. The process was done quickly.
Jan 31, 2022
nice unit . everything is clean and move in was smooth only thing is I reserved for outside unit but I got the inside unit but other than that all good
Jan 23, 2022
Very professional management by Lisa.
Unit and facility were very clean. The manager was outstanding. No wasted time to check in.
Jan 19, 2022
Lisa was great! Spent time with me showing me different container sizes until I found just what I needed.
Sold me moving boxes, even helped me load them in my car. Terrific customer service! Even let me know that after my move, if I need a smaller unit, no problem- theyâll just transfer what I paid to a new spot.
Lisa was great about following up with me and answering all my questions.
Jan 18, 2022
Check in was smooth
The ladies helping me check in were efficient and courteous.
Jan 13, 2022
Continual rate change
Rates are way to high for the quality of storage. Raised my rate 3 times in 12 months.
Dec 22, 2021
Well run and great location
Looks well run
Dec 20, 2021
Well run and great location
Clean and tidy.centrally located near 680&4 easy off freeway access
Dec 02, 2021
Easy access, horrible hours.
All they need for a perfect score is 24 hrs access. That's my only grievance.
Nov 25, 2021
Excellent service. Very nice people!
Oct 31, 2021
Excellent choice for storage!
Yawned was great. Made the whole process easy. Place is super clean and conveniently located
Oct 09, 2021
good web info, very competitive, volunteers discounts, professional
Local storage offered many options, but the web info, pricing, and evident professionalism attracted me. AAA discount was volunteered, website ease was also appealing. Instructions were clear. On site manager was enthusiastic, very helpful with the forms, and in /out instructions were unambiguous.
Overall, an easy solution at very competitive pricing.
Sep 30, 2021
Super nice workers and i feel my stuff is well protected
The front desk was super super sweet and helpful, explained everything very well and i feel safe and secure leaving my items in this storage facility :)
Sep 20, 2021
Easy peasy lemon squeezy
Move in process was simple and the customer support was on point. Facility is clean and units are well maintained. Canât ask for more.
Aug 07, 2021
The assistant manager is a doll. She was very helpful. Super easy to rent and move in my things.
Jul 05, 2021
Great improvements to assist the consumer in being self reliant.
The person who helped me was amazing. Gentle, patient, understanding, thorough.
Jul 03, 2021
Job well done.
I feel my belongings r safe here. I paid for the insurance option. This storage place is very protected.
Jun 28, 2021
Access code is not working
For the last two days my access code didn't work at the gate, and I got stuck couple times. Called customer service and gave me the temporary emergency code but that didn't work either. They contacted the facility manager but he/she didn't call back.
Jun 15, 2021
Manager was not available when i needed after told would be on site .
Manager was not available when i needed after told would be on site .. Frustrating
Apr 21, 2021
Friendly, efficient, and convenient
The manager, Todd, is a friendly, helpful guy. Facility is clean and well run
Apr 11, 2021
Awesome customer service..
AUSTIN WAS SO SWEET AND PROFESSIONAL.
Mar 29, 2021
Very Friendly staff, clean grounds , secure facility!!!
Very helpful staff!! We were running late and almost missed our appointment to do paperwork. The staff member waiting until I got there.. Facility is spotless, really nice grounds .
Mar 17, 2021
Thank you for all the wonderful help storage facility is a great place spare foot helped secure a storage unit and it was easy online help and sign up
Feb 20, 2021
the location is great, the surrounding area is close to businesses which I occasionally do business.
Feb 18, 2021
Clean and professional
I would recommend this facility to family and friends.
Jan 11, 2021
Pros: Clean, mostly helpful management Cons: Gate closes early
Gate closes you in at 7pm unless you establish yourself in the system as a business
Nov 23, 2020
Manager was very nice an helpful very fast good price very clean thank you for helping me
Dec 05, 2019
Very friendly and helpful staff that made for a great move-in experience.
We were greeted and helped at check-in to find and fit our vehicles into the unit. The staff helped us with the contracts and paperwork in an efficient and friendly manner.
Mar 27, 2019
Very easy and the customer service is great!
Julie A Van De Wyngaerde
Sep 09, 2018
Great storage facility!
Rosa is the office was so nice and helpful when I first visited to choose my storage unit. I chose an interior climate controlled unit and it is very clean. The in and out access is very easy and after comparing prices of a lot of storage facilities, this one is a good value. I highly recommend Central Self Storage on Pacheco Blvd!
Jul 31, 2018
nice people and clean unit. This fits my needs
nice people and clean unit. This fits my needs
Jul 30, 2018
Concord Central Storage
Clean and Neat. Easy to get to.
Jun 11, 2018
One of the best storage places I've found--decent pricing for the area, and good customer service. I'd recommend splurging for a unit with climate control, however.
Jun 11, 2018
wonderful customer service and move-in special!
After an unpleasant experience at a different local storage place, my husband and I were pleasantly surprised at the hospitality given to us by Miguel. So much so that we decided to go with Central Self Storage over other places that were cheaper (by about $15/month). The unit was clean, lit, alarmed. They offer a box truck free of charge for move-in day, and have a AAA offer if you reserve online.
May 31, 2018
after hour access for business = yes
Service is fair, price is fair, after hours access for businesses and pricing puts it above the others
May 29, 2018
A bit pricey but unit was very clean and convenient
Apr 29, 2018
Great service got unit same day I enqured
Great service got a unit the same day that I enquirer. Good customer service but a bit pricey!
Apr 10, 2018
Overall, Very Good!
Clean facilities, simple and easy process. The only annoyance is having the gate close so early at 7PM, then having to enter your gate code to EXIT the premises, instead of an automatic laser detecting the approach of your car from the INSIDE.
Feb 14, 2018
Great place! Would definitely recommend.
Dec 29, 2017
I love this storage especially the security system they have its all nothing but good i cam say about this place so far. Customer service was also awesome!
Dec 11, 2017
Great place.. Safe.. Great security.. Staff was very helpful! ð
Amazing customer service.. Great help.. Glad I picked this storage facility out of all of them!
Sep 29, 2017
Great staff, great facility, highly reccomened.
On-site staff Samantha and Rosa are professional, always helpful, and an absolute pleasure to work with. The site is always clean, safe, and accessible. They have a variety of storage sizes and are willing to work with you as your needs grow. We run our business storage at this site and have been very happy. I highly recommend this storage facility.
Sep 01, 2017
Pleased with all people I have worked with here.
They were a blast, and went out of their way to help me. (Samantha & Rosa). I hope that these people will stay with the company, they are a valuable asset.
Aug 24, 2017
Very clean property
I am very impressed with the cleanliness of this property, as well as the professional and friendly staff.
Aug 07, 2017
I really enjoyed the connection that I have received from your company
I would give a 4 review of this faclity, maybe a 4.5 due to the ease of my transition, would like to thank the manager Samatha and others on how well the property is maintain.
Jul 16, 2017
Very impressed with everything, clean and well managed.
The manager, Samantha, was extremely helpful and sign up was painless. The facility is in great shape, reasonable pricing and units are super clean.
Mar 03, 2017
Great service !
Tanya is the best " great staff and very well maintained
Mar 01, 2017
Tanya is the best ! Nice people. I'm very happy to do business with the company
Feb 04, 2017
Tonya, the Pacheco store manager is terrific!!!
The Pacheco facility is well managed by Tonya and the entire facility is spotless and safe. I always feel confident Using central self storage.
Feb 03, 2017
Always a great storage facility
The monthly rent is expensive but I appreciate the free first months rent. Thank you.
Oct 07, 2016
Great from start to finish
Application process was easy. Got in and out in no time. Everyone was super friendly and helpful
Sep 11, 2016
This place is awesome!
the place is really clean and great customer service!
Jul 23, 2016
Friendly customer service
It is great to see places with friendly customer service where the employees actually want to help you and find the best deal for you. Saved a lot of time for me
Jul 07, 2016
Great customer service. Very friendly staff
Jun 17, 2016
Good. Overall plafe
Staff is. Very nice at front desk. Place. Is. Clean. And. Security it. Good.
Mar 05, 2016
Tanya knew that was in a hurry and had everything ready for me when I got there.
Jan 09, 2016
VERY FRIENDLY STAFF, CLEAN MODERN FACILITY
Jan 08, 2016
Tanya was great and I really like this Facility
Everyone in the office was very helpful. The Facility was very clean. So far, I am VERY happy with Central Storage. They offer a lot of value for the money and a lot more features than other storage facilities. I only wish their truck had been working!
Dec 30, 2015
Fast, and easy. Nice front desk.
Dec 12, 2015
Tanya at front desk is super nice and professional.
This place is clean, secure, and friendly.
Nov 23, 2015
I had to use storage
I was very pleased with the help I received when I had to pit items in storage. I ended up having to get a second storage unit and they found one close to my other unit.
Nov 02, 2015
Excellent service all the way
Tanya is so wonderful. I feel very secure here. Glad I found this place.
Oct 07, 2015
Amazing Facility and Experience
So many perks here. Use of truck, Free Forklift use for business owners, accepts deliveries, great sense of humor in the office. Management team was exceptional. Tanya and Joe were so helpful and accommodating. Definitely a 5 star facility.
Oct 04, 2015
Very nice facility
Rental is extremely easy and customer services very fast facility is clean and they even had truck rental.
Sep 15, 2015
Ad says 1st month free but actually its the 2nd one. They must specify this information to customers.
Aug 10, 2015
Check in when someone is in the office
I set up everything on-line. There is an automated kiosk for check-in that didn't effectively communicate the entry code. I couldn't get in with the two codes they provided through the remote system. They contacted the on-site managers. Once the on-site manager arrived everything went smoothly.
Jul 21, 2015
Using spare foot was the easiest thing about my moving process. Booked a space online showed up the next day and my storage unit was clean and ready for move in- thanks !
Jul 02, 2015
Tanya the property manager is very helpful, organized and explained everything perfectly.
Jun 22, 2015
Great Customer Service
I rented my storage unit earlier than I had reserved it for and the front dest person was awesome and extremely friendly.
Jun 12, 2015
clean, cheap, good location
clean, cheap, good location, already recommended to a friend!
May 31, 2015
IT WAS GREAT
May 26, 2015
Great Manager, she showed me what I needed to do and explained how to access and exit the storage.
Apr 28, 2015
Couldn't be happier with Central Self Storage!
Facility is extremely clean. Staff and management are both so nice and very helpful. Manager lives on-site. Very secure property with individually alarmed units. I was very impressed and hope to be a customer of theirs for a very long time.
Apr 07, 2015
Very nice people, very good service. The unit is for a disabled family member and they made sure to give us the very first one with easy access. Fair prices, better than average. All around good deal. Thank you.
Mar 30, 2015
Feb 23, 2015
Clean and secure facility. Office staff is friendly and helpful. Prices are the best I've found for the size of the unit and location.
Feb 05, 2015
Tanya and her assistant were outstanding!! Excellent customer service skills and knowledge of facility - it's
Jan 28, 2015
this place is the worst storage facility to rent at. They have a rat infestation problem that they choose not to fix. They also have multiple homeless people living on site.The management does nothing to fix any of these issues. They also have a leaking climate control building that they have had for almost 2 yrs and choose not to fix it because it costs too much. I would steer clear of this place and go to a different facility.
Nov 06, 2014
Great space so far just wish the unit hall had lights
Oct 30, 2014
Oct 11, 2014
They were very helpful. They made it easy to get in the unit I needed.
Sep 26, 2014
The unit I moved into still had debris from the prior owner and there was little pellets that looked like rat or mouse excrement. The woman I spoke to on the phone from spare foot told me their office was open and when I got there it wasn't. The office is closed on Sunday. Luckily, I was able to use an automated service to rent my unit.
Aug 07, 2014
Jul 14, 2014
Evan was very helpful & quick to show us the unit/s which one that fits our need! Paper work was a breeze! Facility is very spacious & clean. Btw, Evan was very accomodating & easy to talk to regarding our ABF relocube shipment from Michigan. It's probably the only facility that allows such service. Thank you so much. Could be our long-term storage!
Jul 01, 2014
Jun 16, 2014
The customer service rep. had computer issues trying to sign-on. I waited 20 longer than necessary the problem to clear. Otherwise, everything after that went well. Central Storage has free use of Their moving truck. It was not clean. And the air conditioning was not working. It was 90 degrees the day I borrowed it.
May 15, 2014
Storage when I needed it
Saw the space reserved. Got the move date set. Drove up. Did lease while movers unloaded.
Only gripe was that once you reserve a unit with SpareFoot, you can't complete paperwork online via Cental Storage, which I thought I could do that morning. A few phone calls later and I decided to just show up with the movers.
Good thing it worked out or I would have had a truckload of stuff with nowhere to go.
Kiosk outside should work too, but I hate last minute surprises. If you use this reservation and want to be sure the space is rented to you, go to the site as you can't complete online.
Space fit our needs perfectly for a home remodel .
Dec 10, 2013
Using the kiosk was not great even though the person tried her best. The property manager was frick'n awesome!
Nov 07, 2013
nice facility. very easy to load and unload my storage items.
Oct 25, 2013
Rented a truck, will be renting a unit at the Antioch location closer to home.
Aug 24, 2013
Excellent! Thank you!
Aug 17, 2013
Jul 25, 2013
Brought in a new credit card number to use for future payments. Manager entered it and gave me a receipt. She knew me by name - nice.
Jul 15, 2013
Beats the hell out of the public storage dirty, theif facilities. Love the complimentry water
Jul 15, 2013
Not happy that I've been here 6 years and I pay more than new people and you took away my senior discount. I'm 85 years old.
Jul 15, 2013
Good all the way
Jul 15, 2013
Very nice reception. Kayla was very prompt and knowledgable
Jul 12, 2013
Jul 08, 2013
Very friendly and helpful with coordinating our move in + renting the truck
Apr 26, 2013
Excellent service, clean and affordable
I am just in the process of reserving the unit and I felt the service given to me when I visited the place was excellent. Kayla, the Property Manager is very cooperative and professional. She answered all my questions. The place is very clean and I feel the place is very secure.
Mar 30, 2013
May 24, 2012
Friendly, easy, clean and affordable
The process to rent was easy and the staff was great to work with. this facility is very clean, safe and is a good deal from what I have experienced in past storage rentals.