Alexis Groves
Jun 22, 2023
Clean and easy to navigate.
Our storage was larger than expected at a great price! Very clean and easy to access with your vehicle. Staff was helpful and quick!
Recommended: Yes
Paris Pescatore
May 15, 2023
Highly recommended
Great place. Javier is very helpful. Place is clean and easy to move in
Recommended: Yes
Andrew Howard
Aug 27, 2020
Excellent customer service
Excellent customer service
Recommended: Yes
Ashley
Aug 27, 2020
Happy costumer
This unit was super clean and felt very safe. Everyone there was nice. Happy to be using your storage. Thank you!
Recommended: Yes
M P
Aug 04, 2020
Very helpful and friendly employee.
Very helpful and friendly employee.
Recommended: Yes
Stephen Tancredi
Mar 13, 2020
Marissa was very helpful
Marissa was very helpful. She explained the lease terms carefully and clearly. She took the time to show me all available spaces. The facility was newly remodeled and well maintained.
Recommended: Yes
Monica
Jul 09, 2019
Cherie was very nice and presentable
Cherie was very nice and presentable, butI was unhappy about additional charges i wasn't expecting. other storage places have been upfront with all their fees upon inquiry, so i could make the best choice. i needed this unit at a time that's been very difficult financially, so to pay more than double what i was expecting to was disappointing. ASK about fees when you inquire online and they call you or when you call.
Recommended: Yes
Gordon Cowher
May 21, 2019
Great people
The folks who work at Public Storage were extremely helpful, friendly and professional. Deanna showed us the unit we would be renting, and explained, in detail, all aspects of the rental. She took her time and was incredibly helpful throughout the entire process.
Recommended: Yes
Dennis Murphy
Dec 17, 2018
I had reserve a unit upstairs,
I had reserve a unit upstairs,. But the elevator was broken. How they expect you to move a 3 bedroom house using stairs. I felt like they. Should have charged me the same price on a downstairs unit for the upstairs unit.
Recommended: Yes
Andrea Jaso
Nov 05, 2018
Recommend Public Storage!
Your office staff was extremely helpful. She made sure I understood all aspects of the contract.
Recommended: Yes
Natalie Green
May 04, 2018
very friendly manager
very friendly manager, quick but thorough explanations, clean facility
Recommended: Yes
Fernando C
Nov 01, 2017
I like this place because of its ...
I like this place because of its central and convenient location. The staff people at the office are very friendly, however I must say that the length of time that was needed to fill out all the forms to lease a unit was way too long, I felt sorry for the people were in line and had to wait for us to finish our paperwork. I do not understand why is so long and complicated, but that is the way it is. Otherwise I like the place and I recommend it.
Recommended: Yes
Tina Romano
Mar 08, 2017
Absolutely fantastic service from Shanon and Sheri. Very stellar work ethic and both had a big smile. Customer service was wonderful
Recommended: Yes
Jerry M.
Feb 25, 2017
First time to get a storage maribel the manager helped me to get a space that will work for me with the great deal, she is awesome!!! nice property, clean and perfect area. I will definitely recommend this storage place to my family and friends.
Recommended: Yes
Jennifer Evington
Jan 26, 2017
Units are pretty fairly priced.
I would suggest finding your unit on their website before you come in, seeing that it's easier to reserve one in advance and they'll hold the spot for you until you come in.
They called me promptly after I reserved a space online and stayed in good communication.
The facility is clean, although some of the units themselves could do with upgraded floors and door locks.
The staff is friendly, Only one major problem I can I speak of would be the lengthy amount of time it takes to have someone respond to any problems you may be having as a tenant (ie; repairs or maintenance needed on the unit doors or help accessing your unit incase you've lost the key.)
Other than that, I'm pretty happy with the location. The lighthouse tower out front makes it easy to find your way here and between the Orange Police Station located only one street over and the manager that lives on site, I am satisfied feeling my possessions will be under safe watch here at this Public Storage.
Recommended: Yes
Patti Hollis
Jan 16, 2017
Ivy was amazing, she showed me the different sizes so I could prepare. I had reserved the wrong size. She was polite and quick and just so nice to work with. Thank you
Recommended: Yes
Bryan Magedman
Dec 07, 2016
I needed a storage for a warehouse full of things. I arrived to a very clean location in Orange, Ca right by my store so easy to get to for me. Ivy showed me the unit size I needed and it was clean and easy to get my box truck by pulling right up to the space to unload. Ivy made the process easy and I was on my way in no time. I have since moved in and I am happy that I choose Public storage. Thanks again Ivy.....
Recommended: Yes
Madi
May 26, 2016
Overpriced but most convenient
There were a lot of hidden fees upon signing up and a lack of transparency but there were no better options
Recommended: Yes
LM
Sep 15, 2015
Great facility
We came to this facility because it is close to where we live. The site is clean and well maintained. We especially loved the customer service we received from Kira.mShe found us the unit we wanted in the location we wanted. She went out of her way to make sure we got the right size and right location. Additionally she made sure the unit was ready for us the date we are moving our stuff in.
Recommended: Yes
Norberto Lezama Jr
Aug 26, 2015
Great service and easy process
First time customer and it was a great and easy process. Happy with the Reps. Very friendly and with a smile
Recommended: Yes
Naara Fierros
Aug 12, 2015
Good but not well explained
customer service was very good and the facility as well but there is some work to do in regards to explaining to customers how charges are done i totally was confused and almost missed my payment due to that.
Recommended: Yes
Sally Stiltner
Jan 19, 2015
Public Storage
I was treated very good. Personnel was very helpful. I have used them before and would use them again if I needed to in the future
Recommended: Yes
Christina Williams
Aug 16, 2014
Good experience so far.
I have only been there less than a month, but the service to sign up and the locker itself was great.
Recommended: Yes
Kimberly Yates
May 07, 2014
Love this place staff is amazing
The staff is great, cost is below alot of other places I checked out. Would highly recommend to friends & family
Recommended: Yes
