Alma Gomez
Jan 24, 2021
Exceptional, professional and helpful
Marizol is exceptional. She is a great individual with fantastic customer service. I am happy with the services provided at the facility!
Recommended: Yes
Michelle Garcia
Oct 12, 2020
good customer service detailed...
good customer service detailed information respectful and courtesy Manager
Recommended: Yes
Nikita Ledgister
Mar 20, 2020
It's my first time using this company...
It's my first time using this company and I must say that it's impeccable. My experience was a pleasant one and I was definitely pleased with everything from the property to the customer service.
Recommended: Yes
Laura Talavera
Sep 11, 2019
Marizol
Marizol, the manager there was super helpful and friendly
Recommended: Yes
Brianna Baca
Jul 16, 2019
It was a great and very friendly...
It was a great and very friendly Expirence. Very nice clean and neat location. Property Manager was Amazing funny and helpful.
Recommended: Yes
Dale Beck
Jun 28, 2019
The manager at the Monterey park store...Marizol
The manager at the Monterey park store is very friendly and helpful made sure that we under stand all the way the storage place runs and rules. Thank you marizol. Dale and Pam
Recommended: Yes
Virginia Vicent
Jun 06, 2019
Excellent customer service and...
Excellent customer service and explained the process very clear.
Recommended: Yes
Pb
Sep 20, 2018
Poor customer service
Poor customer service, Manager Marisol threatened me that since I didn't enter key number to get into to gate that I was trasspassing. I get they like to have things secure and it is appreciated, but, not at the expense of insinuating that customers are breaking the law. On another note, the original clerk that helped me out was real nice, but, I think that I will getting my stuff out of PS to another self storage company.
Recommended: No
Stacey Nunez
May 14, 2018
They were really helpful and explained...
They were really helpful and explained everything with details also very nice and funny
Recommended: Yes
Evan
Apr 02, 2018
Effective and efficiency procedure for...
Effective and efficiency procedure for the registration. Facility is quite user friendly for access to the storage.
Recommended: Yes
Eddie Munzster
May 03, 2017
Celia was great and very helpful, answers all your questions. This is one of the cleanest public storages I have seen. I would highly recommend it here!!!
Recommended: Yes
Rigo Guadiana
Mar 27, 2017
I was impressed, great customer service and very clean place. I highly recommend this place. The staff is very professional.
Recommended: Yes
Lourdes Alicia Zabala
Feb 01, 2017
Marizol and Celia were AWESOME! Extremely helpful and knowledgeable in everything about storage, packing, rates, etc. And best of all, very friendly! Would recommend them highly!
Recommended: Yes
James Cai
Jan 07, 2017
Great clean units and facilities. Customer service is exceptional! Marizel has been a tremendous help by assisting me even when she was on her lunch break. Would def use again.
Recommended: Yes
Alex Gonzalez
Nov 06, 2016
Great service!
Great value!
Great location!
The staff really cares and tries to help!
I would most definitely recommend this location for all of your storage needs.
Recommended: Yes
David
May 31, 2016
Not long term friendly.
Looks like i wont be a long term customer, the longer you stay the more expensive it gets. Why make your long term cusyomers pay more then new customers. Doesnt make sense to me.
Recommended: Yes
SH
May 31, 2016
Good presentation, lots of hidden fees
A "too good to be true" experience. Found a great "deal" online, only to get hit with hidden fee after hidden fee once I arrived.
Recommended: Yes
Gina Baker
Apr 10, 2014
Public Storage was very clean and customer services was excellent!
Thank-you for the excellent service, and the storage is kept very clean.
Recommended: Yes
