Sep 08, 2023
Nikki was AWESOME!
Nikki was so helpful and great. She is the best. She helped me add on another storage at the last minute.
Jul 10, 2023
Great service,the lady was very thorough and polite. All my needs and questions were met. It was a good experience.
Nov 09, 2022
This was a very easy move in process!
Sep 16, 2022
Preferred ground level unit at the same price
Staff are excellent. Preferred ground level unit. Itâs hard for a senior to climb stairs, very tiring
Oct 12, 2020
My experience was excellent
My experience was excellent! Maddison was go good to me. She went out of her way to make sure all of my needs were meet.
Jul 07, 2020
Looking forward to a great relationship....
Madison is the store Manger who was off the day I moved in and Angie was there she was very professional and helpful in getting me in my unit I really appreciate it and when Madison came back she checked with me too make sure everything was OK. Thank PS I appreciate everything you have done.
Apr 13, 2020
Very professional, helpful staff!!
Mar 23, 2020
Very clean facility
Great customer service, I would highly recommend this storage facility
Jan 17, 2020
FIX YOUR ELEVATOR!!!
Customer service was great. The BIG problem is that the elevator in my building doesn't work, and apparently hasn't been in service for quite some time. I would think that this is a priority maintenance issue for you guys. I got my unit a week ago and came back to see it's still locked up. It's ridiculous that you guys are perfectly fine with your customers having to drag one box at a time to their units on the second floor. As a disabled vet not only is this painful....but it takes forever to get things into the unit. If this isn't taken care of in an expeditious manner, I intend to make a formal complaint
May 20, 2019
Excellent customer service!
I went to the one on the Mission Blvd in Hayward and the lady at the counter, Dawn, helped me with the process without a glitch. She was very professional and friendly. I would definitely recommend anyone.
Mar 14, 2019
The attendant - she said she might become the sight manager but I am not sure what her name is - was AWESOME! SO friendly, helpful and patient
Dec 18, 2018
Customer service was excellent
Customer service was excellent, the process was fast and easy. I highly recommend using Public Storage for your storage needs.
Aug 16, 2018
QUICK, EASY AND A VERY CURTIOUS HELPFUL OFFICE WORKER
Mar 06, 2018
I give this facility a 4 Star Rating
I give this facility a 4 Star Rating. Ana's customer service is 5 Star, the facility itself is average, and old. 4 Stars
Jun 13, 2017
Its a dive compared too a lot of storage places. And do not store any type of food. Rats are a big issue. But, the on sight manager is amazing. She's gone above and beyond to offer me help during a time I really needed it.
May 27, 2017
Ann was Awesomee! She explained everything with good details and she gave us a tour of the storage which was very helpful. Thanks Ann!
Apr 30, 2017
Erica did a awesome job today helping me and my husband get a storage
Jul 26, 2016
Nadine was so knowledgeable and friendly
her customer service was off the charts. In the future I will continue to use public storage on Mission Blvd and I will recommend them to friends and family. If you're looking for a quality storage facility with 5 star customer service look no further than 29824 Mission Blvd, Hayward. Ask for Nadine she was so helpful and knowledge she also gets 5 stars.
Jun 29, 2016
Storing stuff is stressful, but not with these professionals.
I loved going to the Pubic Storage on Mission Blvd. They were friendly and the manager helped me when determining which size unit to get. Most business people would try to sell you the most expensive one, but he actually just cared about which one was reasonably priced and coud fit all my stuff. He also recommend how i pack my things both in boxed and in the storage unit. Judt great service!
Dec 02, 2015
I am very happy with the service. No problems. Ana is very helpful and good security there. Good hours.