Superior Self Storage - Rancho Cordova

Great experience so far

Anthony was very helpful in getting me set up with a storage unit. The facility is very clean & seems very secure.

Recommended: Yes

Excellent customer service and fair price

I was very pleased with the customer service provided. The facility is very clean and secure. I feel safe when I am at the storage facility. Also, the moving truck was offered but unfortunately it was not working at the time I moved in.

Recommended: Yes

A Customer Service. Secure and Clean Facility. A

From the moment I stepped into the office, I was met with the friendliest, kindest and most helpful people. The paperwork and sign up process was quick and the price was less than I expected. Everything was thoroughly explained. I was offered to use a moving truck to move in at no charge. My unit was swept and clean before I moved in. I am impressed at how clean this facility is maintained. The units are alarmed and the grounds are monitored. I feel confident in their security process. I recommend this facility to family, friends and anyone looking to rent a storage unit. Thank you very much to the friendly and helpful staff. Excellent experience.

Recommended: Yes

BEST PLACE IN TOWN!

I cannot say enough about this storage place! The people that work here are so nice and helpful! The facility itself is pretty and super clean. We love this place so much its our second time being here! We tried other facilities and nothing compared! Were glad to be back!

Recommended: Yes

Very clean facility

This facility was easily accessible, extremely clean and met my immediate need. The csr was new-ish and took longer than expected on paperwork as well as I didn’t get my 2nd month free because he told me it wasn’t available after speaking to someone on phone I had reserved a 5x10 with 2nd month free, that was frustrating. The staff was pleasant & helpful overall.

Recommended: Yes

happy

Customer service was great. I would say for a smaller unit it is kinda pricey but overall I am happy with the service here.

Recommended: Yes

Nice clean facility

The gentleman who helped us Sunday was very pleasant

Recommended: Yes

Easy, Clean, AFFORDABLE

I LOVE THIS FACILITY! Its extremely clean, traffic is very minimal, onsite manager and the man working the front desk is so funny and makes the process quick and easy!

Recommended: Yes

Paul went above and beyond to assist me.

Paul is quite the character. Very personable and a pleasure to work with.

Recommended: Yes

楓灭敬

Easy breeze and convenient , price good

Recommended: Yes

The WORSE customer service I’ve ever had

I booked the storage room online and received the agent call. She told me that they closed at 6 pm and she personally recommend me to come at 5 pm. However, When I arrived at the office it’s 5:30pm, I asked her if she could help for opening a storage. And she immediately rejected me and said “I told you come here at 5, but you come here now, it’s too late, we close at 6! Come here tomorrow morning!” I couldn’t believe she blamed me and gave such a rude response. I don’t know why it’s so hard for her to open a storage when she has nothing to do besides just lazily sitting there waiting 30 mins to close the office. The whole time she just showed an unwelcome and rude attitude to the customers and wouldn’t help anyone. Very rude and unprofessional.

Recommended: No

Easy

Easy breezy move in process with mgr

Recommended: Yes

great location

One of the nicest storage i have ever rented keep up the good work.

Recommended: Yes

As far as customer service goes they are top rate

For starter the online reservation was simple straight to the point.I was greeted with a friendly,professional,safe welcome .The facility was clean, secure and easy to access. I was offered use of there moving truck at no cost. The paperwork was hassle free and took less than 20 min. I did price comparisons on other facilities and the service and price was unmatched. Thank you for your service I recommend this facility to all my family and friends. Thank you

Recommended: Yes

I feel my belongings is safe...

I know my things are very secured but.... Clocking out to leave properly why are we clocking out to leave

Recommended: Yes

Efficient and diligent customer service representative.

So far, so good...the future is to be seen.

Recommended: Yes

Great service and value

Web form was helpful and quick! I was in my storage the next day. Customer Service was the best and i feel confident my goodies are safe at this facility. Thanks again, Wendi

Recommended: Yes

Super friendly quick and efficient

Last minute I had new owner at my pervious storage with new ridiculous hours had to move fast they made it a breeze thank you and I got better price then I was paying with much worse security. I'm so impressed by the whole place.

Recommended: Yes

Good place

Good place I had no issues whatsoever very friendly staff would definitely recommend

Recommended: Yes

Well maintained, secure, friendly customer service

Satisfied with service in signing up for a unit, free first month. Close to home in Fairoaks. Live in management.

Recommended: Yes

Clean and professional

The manager is very professional

Recommended: Yes

Friendly

Paul took good care of our storage needs

Recommended: Yes

Good safe secure

Very helpful. Piece of mind when you rent here knowing your stuff is safe and secure!

Recommended: Yes

Went great

Very helpful with finding storage unit.

Recommended: Yes

very accomodating !!

Thank you !! I was in a time crunch to remove my items from my home and get them placed into storage, your kindness and willingness to work with me by allowing me to complete my final paperwork made my day!! your staff made the process very simple ! I would recommend Superior Gold River storage to all of my friends !

Recommended: Yes

Storage Heaven

Love Irma! She is organized, efficient and informative. Great idea to lend truck to occupants. The gate is easy to use. The site clean and inviting.

Recommended: Yes

Great

Close to work home freeways...great service...super clean air conditioned...opens early closes late...really happy to recommend

Recommended: Yes

Excellent experience with Superior Storage

The manager Irma went out of her way to ensure my needs were met. Very clean and secure.

Recommended: Yes

Great facility with excellent customer service!

Irma went above and beyond to help me with my needs.

Recommended: Yes

clean and nice location near freeway

was able to get space for decent price. also got to use moving truck to help with move in

Recommended: Yes

Great Customer Service!

Irma does an awesome Customer Service job!

Recommended: Yes

Second day and all seems fairly secure.

I like that staff keep an eye out for suspicious activity. The only down side is the age of this facility although well maintained. Superior Storage is one of only three facilities in the Rosemont/Rancho Cordova area that has gate access later than 7pm. Of the three, one has no vacancy. Overall, I have no complaint at this time.

Recommended: Yes

Clean,safe Quiet, convient ,priced right

Priced right easy sign up,orientation exalent convienly located great hours office,and storage

Recommended: Yes

Excellent storage units pricing and staff.

I would recommend Superior Storage to everyone.

Recommended: Yes

A. Irma is very kind and proficient. Very nice facility.

A. Irma is very kind and proficient. Very nice facility. Everything about this company is great.

Recommended: Yes

Excellent facility

Great place and customer rep was very helpful And

Recommended: Yes

Great price for great storage

The place is clean and the service was excellent. The only complaint i would have at all is that a couple of the security cameras were not working. That isnt a big deal though as there were enough to make up for the ones that didnt work.

Recommended: Yes

Needed a storage ASAP!

I needed a storage and a truck on the same day without notice. I called superior storage and spoke with a friendly representative that helps me out with everything I needed. everything went smooth I got my storage, used their truck and moved right in. Same day! Price was good. All around great place!

Recommended: Yes

Easy paperwork, great price and clean facility

Recommended: Yes

Easy, Clean and Secure

I needed a place to store all my sporting goods and camping equipment. I rented a 5x7 which ended up being just right as there was a lot of overhead height that I wasn't expecting. The people in the office were great and made sure I understood everything about having a storage unit since this was my first time

Recommended: Yes

Great facility.

This place is highly recommended by several people I know.

Recommended: Yes

Took awhile, but they made it right!!

When I got there, with my loaded to the max uhaul, they did not have my reservation. Even though an even though an employee's had called and confirmed the week before. But they did honor the price and set me up with a unit. The employee was fairly new, so I think that may have had something to do with it. She was very nice, but easily flustered. All in all they provided a great unit and friendly service!!

Recommended: Yes

Irma was VERY helpful,

It was a pleasure to move into Superior Storage... Clean friendly and safe...and the use of their moving truck.. Unheard of... Thank you for making it a pleasure to store my personal treasures in a safe secure environment...!!!!!

Recommended: Yes

Great place! No problems

I enjoyed using them for my storage unit place.

Recommended: Yes

I felt they went out of their way to be helpful and accommodating.

I could not have asked for a better experience. The staff was very helpful and accommodating at every step of the way. Being able to use their moving truck was a godsend!

Recommended: Yes

OUTSTANDING!

They did not have the unit size I chose online, so they called and honored the rate with a unit that is twice as long! Also, because the free truck available to new customers wasn't returned in time for us to use it, they gave me the first month half off - which offset the cost of renting a truck somewhere else. GREAT SERVICE, CLEAN, SAFE!

Recommended: Yes

Recommended: Yes

Friendly Service, Great Facility

Meliza was wonderful at walking us through the application process, the facility is secure, clean and easily accessible. Great Experience!

Recommended: Yes

No one in office, site manager never available

I tried renting here and went to office few times. The sign is always up, no one is in the office. Tried calling but always goes to voicemail. How does this place make business when no one is in office as I tried renting numerous times but office is always closed. Tenants here say they hardly see the manager and the place is owned by Spiegal Development in Woodland Hills, CA.

Recommended: No

upfront information

when I first sign up to rent from this facility, I was under the impression I had sign everything and would be ready to move with the use of the truck, time came and it was the worse day ever. was not able to use truck, and I had to use uhaul and pay for it. I was informed by the manager at superior that they would reimburse me or give me credit. well, we will see if I stay the month or not. when you arrange for friends to help and have to wait for the storage unit managers to open pick up a truck that's alot of wasted time.. so my 1st real experience was not good.

Recommended: Yes

Secure, quick, short-term storage

Thank you so much Superior storage is a wonderful company. The family that runs it is on-site so less likely to have security problems and if an after-hours problem arises they are right there. The paperwork and establishing the unit was a breeze. All the people I have talked to on the phone or met have been very helpful and accommodating. The key things about this facility: safe, secure, truck use to move items into or out of unit, use of push cart and very friendly and helpful. Thank you so much for making a hectic situation, much easier and less stressful.

Recommended: Yes

Seamless move in process, very friendly

Recommended: Yes

The best Storage facility I have ever used.

This is the cleanest place I have ever stored my belongings at. The security is top notch, The staff works very hard to make sure all my needs were met.The free moving truck saverd me lots of money when moving in. It cant be beat.

Recommended: Yes