Feb 06, 2023
Exceeded what I expected.
This was my first time using a storage unit. Checking in was easy and the agent walked me through everything.
The facility was clean and bright. Overall a satisfying experience.
Jan 06, 2023
Very smooth and friendly experience.
Dec 14, 2022
My only gripe so far
They put a Yellow Braille style strip of raised bumps in front of the buildings entrances. It's super helpful when you are pushing a cart full of stuff and it stops shortly because the wheels catch just right. Also they should invest into a couple mattress dollies.
Other then that the facility is well lit and clean. The staff is polite and friendly
Dec 12, 2022
Excellent facility but could use electrical outlets and guest WIFI
I feel the security is great and my property is secure... The property is clean and efficient. My only complaint would be the lack of electrical outlet access and no guest Wi-Fi I'm a on the go kinda guy and these things would prove useful in a pinch; I would also pay more for such things; O and the only bathroom is accessible in the office, so a third floor guy like me would have to make a trip downstairs for the bathroom... Other than the above, excellent facility and great service.
Oct 25, 2022
Very clean, nice people, lot of paperwork
Its a new facility; less than a year old. Very clean. The office staff was nice. You do need proof of insurance, they make you buy one of their special locks for $14. They pro-rate the first month, but there are no partial months. So if you don't give three weeks notice you will pay the next month too, even if you donât stay there. You have to be lunch a code in and out each time you visit. Good introductory rates, but not great after it wears off. Definitely worth it during introductory time.
Oct 04, 2022
Great service, clean facility, good deal.
Erick was positive and professional. He thoroughly explained everything, showed me the facility and helped me size the perfect space for my items. The pricing was reasonable and I had a great experience. Thanks for your help!
Fernando Garcia Jr
Sep 19, 2022
fast and easy
no fuss...very easy and nice ,polite employees.
Sep 07, 2022
Very friendly and helpful staff .
Barbara Aubrey Manning
Aug 16, 2022
Hard working staff and affordable facility!!
The staff is always available to handle any concerns and always with a smile. Other renters were courteous and shared carts. Clean and shiny everywhere!!
Aug 10, 2022
I love here.
I love here. Clean and comfortable, safety.
Emma V Graff
Aug 09, 2022
Customer service is top notch. Very clear about where to go and how everything works. Can even pay your bill over the phone, which is very convenient. Pricing is fair as well, given the space.
Aug 07, 2022
Light Motion Detector
The motion detector that turns the light on in my unit does not work well. Consequently I find myself in the dark often while Iâm moving items in or out of the storage unit, which is annoying. Other than that everything else is fine.
Aug 01, 2022
Customer service was quick and friendly. The safety in this place is amazing. We got through the admin part very quickly and we were able to pay, unload and leave within 15min. Amazing storage place!
Jul 16, 2022
Very efficient sign-up process!
My experience with Trojan Storage of Glendale has so far been very positive. The staff is friendly and the facility is very clean and feels safe.
Jun 28, 2022
Had a wonderful experience that made my moving a bit less stressful
Had a wonderful experience that made my moving a bit less stressful
Jun 26, 2022
I found a good deal online for a locker at Burbank Trojan Storage, came down and Jorge took care of my needs. He was fantastic and thorough and helpful, made the experience easy! The facilities are clean and I love the hours. The place felt very secure. Recommended!
Jun 22, 2022
Very nice and clean place
Even though the first and second floors are not Climate controlled they are still better than other places I have looked at when the temperature was 97 degrees outside it was around 75 degrees inside. So I very happy for that!
Jun 21, 2022
Brand new facility with nice units
Brand new facility with nice units. State of the art. A little pricey.
Jun 19, 2022
Easy move in and secure facility
Great service and very friendly
Jun 18, 2022
Nice storage unit
This place is nice, secure and affordable and nice customer service
Jun 16, 2022
So far so good
I was in search of storage in this particular area and came across this facility.Â I availed for the promo of 50% as a new customer for the first 3 months, and I think compared to what others offer, this was my best option.Â I went to their yelp page to see the reviews, it average at 3 star-ish.Â I was a bit skeptical at first and went to different locations.Â But after I visited other locations and compared the price and distance, I decided to visit this place to do the survey.Â I met one of the staff, Erick, who helped me to show the unit and went through everything thoroughly.Â He is friendly enough to accommodateÂ me, and helped me to understand the rules, policy, and the process.Â Â I think everyone's experience with the staff might not be the same with me in this facility.Â Mine was good, and I was happy with their service.Â The facility was clean because they just opened Jan 2022, the storage has a high ceiling!Â That means you actually can stack a lot of stuff if you want, you just need to be carefulÂ arranging it.Â Other places the ceiling is pretty low, and the air doesn't seem to circulateÂ enough.Â The next day I went back to put some stuff in there, and I went inside the office, again everyone was greeting me.Â I also like the cleanliness of the office.Â If you read my reviews, I never forgot to give a review of the restroom...Â and this facilityÂ has a clean restroom, sink to wash hands, and a coffee machine for new customers to enjoy.Â Â So far I am happy with this facility and hopefully my experience continues to be pleasant.
Jun 11, 2022
Very personable. Easy process.
Jun 09, 2022
Amazing storage facility
Amazing! Trojans storage is very clean and very spacious. The gentleman who helped me out made sure I understood the rules/regulations and made me feel more secure about the gates and security codes before I left the facility. The price was perfect and Iâm super happy with the experience at Trojans storage.
Jun 08, 2022
The staff is helpful and the facility is well-run and clean.
I appreciated the helpfulness of the staff, who were patient when I needed a bit more time to finish using the dolly before returning it to the office. The building is clean and well-located. I do wish they had more elevators but Iâm glad I didnât have to enter my code every time I wanted to use it.
Jun 07, 2022
Great people working inside
Very clean very structured . Workers at desk were very respectful and helpful.
Jun 01, 2022
Worth the price
Staff is very helpful. Establishment is very clean, a little like a maze, but you get the hang of it after going back and forth a dozen times.
May 30, 2022
This facility is the most modern Iâve seen
The place looks like itâs brand new. The extra security measures, covered parking and a friendly staff are all virtues. I got my unit 50% off for the first three months. It will be rather pricey after that. Iâll deal with that when the time comes. Overall, Iâm glad I chose Trojan Storage on Elk Avenue.
May 28, 2022
Erik was a great guy and we enjoyed his service.
Erik was a great guy and we enjoyed his service, very nice facilities with AC.
May 24, 2022
New, clean facility
This is a new facility in Glendale that is very clean, and well monitored. It feels very safe and secure, and they have great new move-in deals.
May 17, 2022
Great customer care
Highly recommend! Clean and safe!
May 17, 2022
Nice and clean storage with a reasonable prices.
I had a nice experience so far, excellent costumer service, very clean facility and easy access in and out. I would recommend it to anyone.
May 09, 2022
Customer Service is Superb
Thank you for the great customer service, awesome price, convenient location and secured building!
May 04, 2022
Modern, clean, elegant, and great location!
Trojan Storage checks all the boxes! It is easy, a great location w/easy access. It is secure, safe, and uncluttered. It is well lit and the rules are very clear. Anyone will feel safe visiting and using this facility. The office staff is personable, knowledgeable, and extremely helpful. Parking is excellent and all-weather. The price point is on spot, and feels like a great value. I highly recommend Trigan Storage to everyone!
Apr 26, 2022
Cheap and great!
We needed a storage place at the last minute and Trojan had plenty of affordable units. Thanks!
Mar 26, 2022
Excellent customer service
So far itâs been great, mainly because of the on-site staff, in particular Joanna.
She provided outstanding customer service with a smile and a helpful attitude- made everything easy.
Mar 21, 2022
Clean & friendly service
Easy to access & customer service was great!
Mar 17, 2022
Friendly staff Joanna in the office was a great help
Mar 06, 2022
Nice and New
Brand new place with good move in specials
Feb 25, 2022
Great Customer Service
Great customer service, very helpful and professional! Thank you very much for everything. I really appreciate it. :)
Feb 07, 2022
Clean new ,easy to access but secure.
Feb 01, 2022
promo price is great but after that the price dbls
new clean facility with easy access from the 5 fwy
Jan 18, 2022
Amazing Storage facility with all the bells and whistles.
great overall experience. the staff was helpful and the place is brand new.