A. La Tour
Oct 31, 2020
Top notch service
I've rented at a few other places and left because of service and or security issues pretty quick, none of those issues exist here. The service I've received was immediate and impeccable with a clear open line of communication. The facility is always clean and maintained. When I leave I feel comfortable that myy things are safe and secure. I highly recommend using them for any storage needs.
Jun 05, 2020
Great service , highly recommend.
Great experience . I would recommend this location.
May 23, 2020
Perfect for my needs
Staff is very helpful. Found the perfect size unit for my stuff at an affordable monthly price. Would highly recommend.
Sep 03, 2019
Quick, clean, and efficent!
The on-site managers were wonderful to work with and both the facility itself and the area around it are great!
Aug 12, 2019
Secure and clean
Very secure facility that is very clean. The staff are very friendly and helpful. The price is very competitive for the area.
Jun 28, 2019
Jean and Richard with Stor-It made my move in experience seamless. Thank you to both of them.
Nov 07, 2018
Best price and move in deal I could find
They were very helpful and tried to get me the best possible price they could on a storage unit that fit my needs
Jul 04, 2018
Love the place. They weâre very accommodating and easy to work with.
The managers were very kind and got us checked in immediately. Would definitely recommend this storage facility to a friend
Jul 02, 2018
Nice facility. I would recommend this storage to my friends and family.
Jun 06, 2018
Extremely friendly and helpful staff
The lady at the front desk was very friendly and helpful, and she made the check in process super easy.
May 29, 2018
Good storage facility. Clean and appears to be secure.
I initially had a small issue with not being given the gate code when I first rented this unit, but this issue was remedied.
May 27, 2018
Friendly staff, clean facility
From start to finish the personnel at the facility were welcoming and helpful. The facility is in great condition and easily accessed.
May 04, 2018
Clean, affordable, good choice.
Simple, affordable, but not thrilled about upstairs unit and door handle sometimes hurt when you open it.
Apr 15, 2018
Smooth move- in.
Smooth move in - thanks for the free use of the truck!
Apr 04, 2018
very clean and very friendly people.
The employee's are very friendly and very helpful. The facility is very clean. I'm happy with my decision to use this storage facility.
Feb 15, 2018
Friendly and helpful
The staff was helpful and had great advise about how to remember important numbers . I even got a discount I didnât count on
Jan 31, 2018
I will recommend this storage to my friends. The staff are friendly, the place is clean, affordable price.no hidden charges and safe place
Jan 09, 2018
Excellent customer service. All paperwork handled quickly.
I would definitely utilize this facility again
Nov 29, 2017
very positive experiene
Debbie and James were very helpful and friendly. I especially like the ease of access to my storage unit.
Mar 12, 2017
Friendly, excellent customer service
I had a great experience when I went to go I spent and confirm my storage unit. The two individuals I spoke for were very nice and friendly. Stor-It showed a lot of admiration for veterans as well, which meant a lot to me. I would recommend this place to anyone.
Mar 04, 2017
Very easy to work with
Least to work with. Friendly staff. Fair prices
Mar 01, 2017
Low price, clean, nice units.
Low price, clean, nice units.
Feb 18, 2017
Very friendly and facilities very clean
The facilities were well-kept and the location was very convenient. The staff were very friendly and helpful.
Jan 10, 2017
Cheap price but you pay for what you get.
Like I said in the title it's cheap to rent but you get what you paid for. It's not very cleaning and very very outdated.
Jan 09, 2017
Great location and service
Great location and customer service.
Oct 20, 2016
Staff/Management very helpful and knowledgeable. I am glad I found this place. Wendy is the best!
Jun 01, 2016
Good Move to the Storage Unit/Facility
I came in and filled out the paperwork on the same day I moved and was able to use their truck which was great. Was given plenty of time with the use of the truck so didn't have to rush the move in. Ken was very helpful and got a cart for us and also offered water to drink on that hot afternoon. Great experience overall!
May 18, 2016
Great Access Hours
Great access hours
Variety of storage spaces
Apr 20, 2016
Close to home convenient,friendly staff
Good experience made it easy for me to pick a unit
Apr 04, 2016
Mar 02, 2016
Employees are very friendky and helpful. Good deals. Clean
Jan 22, 2016
Managers are accommodating and great to work with
Storage is clean, accessible and secure
Managers on site are great to work with and very accommodating. Pricing is good
Jan 03, 2016
Property Managers are pleasant and easy to deal with
GREAT securityj, cleanliness and excellent pricing. Great storage facility and property msnsger
Dec 27, 2015
Very clean and organized
The staff was very helpful and explained everything in detail.
Dec 19, 2015
Best storage facility ever!!
The staff is very nice. You cannot beat the free truck and lock. Nobody else offers that! And the least expensive!!! What's not to like?!
Dec 17, 2015
Nov 16, 2015
Very easy and pleasant to do business with.
Aug 30, 2015
Besr customer service!!!
Great customer service. Explanation of documents. How storage could assist with anything. Eager to answer any questions.
Aug 03, 2015
Jul 29, 2015
Professional,Affordable,convenient and a Safe place for storage.
I've been using Foothill Ranch Strorage for Six months .Its been Great!
Jul 28, 2015
This is how all storage facilities shoul want to look.Very clean and orderly.Friendly Staff !
Definitely one of the Best storage facilities in the O C..Keep up the good work!
Apr 30, 2015
Al was awesome, helpful and professional. Everyone has been pleasant and helpful. Would highly recommend it! Thank you!
Apr 03, 2015
The staff was wonderful !!!!
Mar 27, 2015
Stor-it in Foothill Ranch, courteous, efficient, clean. Customers valued.
Moved from another facility where I had TWO units, condensed and came to Stor-It and am saving a lot of personal strife. These people are considerate and courteous, especially Kim. No drama, they will do whatever they can to help. All units here are street level, clean and secure, right across from Fire Department. I would recommend them to ANYONE needing a place to store.
Feb 09, 2015
Quick a painless like it should be!
Just moved in over the weekend, and I was in and out in less than 30 minutes. Al at the font desk made sure all the paper work was done quickly because I told him I had a soccer game to get to. The price of the unit I needed was reasonable and the facility is in a great location. Looks clean and secure. I would recommend people take a look at the facility if they are looking for storage.
Feb 01, 2015
Oct 21, 2014
Theft is rampant here
I found out half my stuff was stolen when I went to my unit yesterday. Apparently theft is rampant and upper management could care less. If you want your stuff stolen, I highly recommend storing it here. The old managers Kurt and Robbie were great but they are long gone after seeing that the corporate office only wants filled units to earn income but could care less about a theft problem.
My lock was blatantly broken which management said did not in any way make them think there was an issue (besides the fact that the burglars left stuff hanging out under the door and management didn't think anything of that either.) They claim they walk the units almost everyday and yet it only took me one second to look at the damaged lock latch and know I had been robbed while it looked normal to them.
I was told the police would need a subpoena to get video footage - clearly management doesn't care and does not want to help. They just want full units and are happy to rent to anyone even if they look like they might be a Thief. The great former managers left after saying there were 15 thefts in a few months due to corporate demanding they rent to anyone.
Feb 19, 2014
Overall experience was very nice, the staff is very helpful. Very clean facility and easy access.
Dec 10, 2013
The facility was very helpful!
Sep 29, 2013
CONSTANT PRICE INCREASE
First, I'd like to point out that Kim offers everyone a $25.00 discount to.write a positive review about her, so her reviews have been bought.. 2 months after I moved in Kim raised my rent 40%. She offered to give me a discount if I wrote a positive review, and offered to change the paperwork into another name to take advantage of the new advertised lower rate. She charged me a $15.00 admin fee, but 2 months later she raised my rent again. She pretends to be nice, but if you do some research you will notice she is not a nice person. I have called corporate, they have no interest in the customer.
Sep 27, 2013
Easy Peasy! Didn't take long for the paperwork so we were able to get the truck and be on our way to fill up our unit. All questions were answered and the managers were very nice and helpful.
Jul 31, 2013
Jul 22, 2013
As a retired teacher Grate A+ The managers Kim and Al go out of their way to help and show the facilities
The facilities are well maintained...clean and airy. Easy access to any locker. Prices are in line with other storage facilities. Availability to lockers to meet your needs. Been a customer for many years... and honestly I recommend this place to all that are considering storage. Managers Kim and Al give you the feeling that you came to the right place... No pressure selling... Just answers your questions.
Jul 10, 2013
Such a easy storage for a difficult move!
Everyone was super nice that I spoke to! Kim is a great asset to have there on the property! I was pleased that they offered a free truck rental upon move-in for certain size units! They were a great help to me on short notice!
Jul 08, 2013
The people are great and friendly. The facility is great and their prices are very good.
Jul 02, 2013
The two people that run the place are awesome they were very nice and they were very helpful when we were trying to figure out what size unit we needed.
Jun 11, 2013
Fast response, wonderful and helpful staff. Best price and deal in Costa Mesa.
Jun 04, 2013
Customer Service was amazing, they were very helpful. I got a unit too small, and they painlessly switched me to a larger unit.
May 17, 2013
Very professional and for my first time storing experience it has been very good. The staff is very helpful and cooperative.
Nov 29, 2012
I have to say that I was shocked at the level of customer service at this facility, the staff was so helpful and treated me like family! I have not seen this type of customer service in many years and it is a breath of fresh air! I made a quick initial decision to come here for the prices but its the obvious care and concern for their customers that will keep me here.
May 11, 2012
Clean, Presentable and Great Staff
I signed-up yesterday for a 10'x20' storage and was received cordially. The managers were helpful in everyway they could. The palce is metaiculously clean and presentable. I recommend it to anyone looking for to rent a self-storage.
Apr 09, 2012
Great facility, great people
I was in the need of a storage facility and couldn't be happier about Stor-It in Foothill Ranch. The place is very clean and the people were so nice.
Mar 16, 2012
Cheap and Clean
The staff is very helpful. The grounds are kept very clean. The price is very fair. I've been back and forth loading the storage and found no weirdness whatsoever. Good find here!
Mar 16, 2012
Safe,Secure, Clean, Great Staff
I have been very pleased with finding this storage facility close to my new home. I am impressed with the staff. They are friendly, knowledgeable, and care about the appearance of this property. It shows! Good value for your money.
Mar 10, 2012
Best Managed facility on the planet
Robin & Kurt have set a new standard for how to manage a storage facility. Prices are outstanding and the facilities are clean and cared for. Best value in the county.
Mar 05, 2012
Affordable - Friendly staff
Staff was great. Very helpful. Facility was spotless. Unit was about half the price of other storage companies in the area.
Feb 28, 2012
Cheap and friendly
I was amazed to see how cheap units were here. The unit I rented was about 1/2 the price of many of the other listings I looked at. Everything is safe, clean, and secure. The people that helped me were very friendly and helpful. I love this place!