May 15, 2023
EXCELLENT SERVICE-CLEAN FACILITY and GREAT HELP
I had a great storage experience thanks to Oscar who was incredibly helpful during the entire process. This facility is very secure and clean and I appreciate the 5 star experience. I highly recommend this storage facility and location.
May 10, 2023
They make getting a storage unit easy.
The guys at Public Storage make the process of getting storage simple. Their app is comprehensive and simple, providing code access to the property. They have flat dollies that make physically moving your storage items much easier. My only issue (and this is an issue with self-storage in general) is that there is no guarantee what your cost will be in the near future as the contracts are month to month. We'll see how that goes with fingers crossed.
Apr 21, 2023
Needed a storage unit and GOT A STORAGE
Need it fast and GOT it FAST. ð
Jun 29, 2020
Easy, efficient, and affordable.
The location is very clean and organized. Ivania was very knowledgeable and helpful in getting us signed up and acclimated to our new unit. Overall a very smooth and safe interaction in these uncertain times with Covid. Thank you Ivania and the Public Storage team!
Mar 25, 2020
Great customer service
Great customer service. Can not remember the guys name who helped me when I signed up but he was awesome, maybe Devon, or something similar. He was just transferred there. Sold me on the damp dry and storage insurance. Easy process.
Sep 11, 2019
Omar & Brian were great !
Omar & Brian were great !! Great experience for being my first time ever getting a storage.
Mar 26, 2019
Quick and easy
Quick and easy. Manager was amazing.
Feb 14, 2019
Very friendly very professional very...
Very friendly very professional very helpful answered all my questions and needs.Deffenetly recommended to everyone
Oct 05, 2018
Property Manager is great!
Property Manager, Omar, is great... knowledgeable, friendly, helpful, prompt. Property is clean and well managed.
Oct 01, 2018
Great experience with estrella
Great experience with estrella
Sep 08, 2018
Miley is greatest public storage...
Miley is greatest public storage manager represent Public storage @ its best
May 08, 2018
Clean facility. Grounds are well kept.
Mar 05, 2018
Very useful and convenient. Great help for someone moving or transition of moving.
Feb 03, 2017
adequate space and savings
my 2 bedroom apartment was packed and public storage had the space I needed, costing me extremely less than a moving company.
Feb 01, 2017
Robert was awesome great customer service definitely will recommend to friends n family
Jan 10, 2017
Thank you Robert for always given me great customer service when I make my payment. 5 star service
Jan 05, 2017
Best Storage facility in LA County !!!!
Robert in customer service is top notch! I've only had one other experience with this company having used a 10x10 'public storage' unit in Burbank for 12 months a couple years ago & if I were to have actually written a view; that public storage facility would've received 3.5 stars for safety & security and 'zero' stars for their public unisex restroom cleanliness ( literally there is a bucket under the sink catching gray H2O) Wow, what a welcome surprise that for my local storage needs in 2017-2018; their sparkling new facility at 5550 San Fernando Rd. is like "Fort Knox"... Plus the amazing knowledgeable and friendly staff & 'Super-clean ladies room' & easy On-Off freeway access made my choice to use public storage again a no-brainer! I feel 100% confident while traveling for the next 12-18 months that my valuable art, Family heirlooms -collectibles & seasonal designer clothing etc. are protected 24/7! Many thanks to my amazing public storage team! Have an amazing & blessed 2017!!! Millicent
Dec 06, 2016
People are so nice, Robert is very helpful. They are veru professional
Nov 06, 2016
Rob did such an excellent job! Fast easy and he recommended to cover my mattresses. Thank you Rob!
Oct 13, 2016
Robert and Veronica were very helpful with all of the questions I had. I was looking for a 10x10 robert showed me what they had it wasn't what I exactly looking for but he pointed me to another facility. Clean property and great service overall!!
Dec 17, 2014
Great Service from Staff
I have to say what makes a big difference is how friendly and helpful the staff are at the 5th street Miami Location. They are excellent. One minor hassle is the key code pad is on the passenger side instead of the driver's so you have to get out of your car to punch in the code. I almost always have to do it twice before I have time to exit the facility.
Feb 26, 2014
Very safe, clean, and good customer service
Public storage is very safe, always clean, good prices, customer service is always good and always are very helpful! Highly recommend!