Diane Martin
May 11, 2023
Excellent experience
This was one of the nicest offices I ever went into for a storage facility. Renee was very professional, but also very friendly and we had an absolutely awesome awesome conversation as she reviewed the terms for the storage facility. This is not my first time storing with AAA, but this experience was above par. Thank you so much facility was beautiful nice and clean and I’m looking forward to working with you. !
Recommended: Yes
Jake
May 06, 2022
Great place
Great place to keep extra stuff
Recommended: Yes
Chris
Oct 06, 2021
Easy Easy Easy Easy
Easy Easy Easy Easy Easy Easy Easy Easy
Recommended: Yes
Jacqui Hawkins
Jan 14, 2020
Needed something in a pinch
I walked in after reserving online. I realized that I chose a too small unit and the clerk was patient and rectified the situation instantly by upgrading me to a larger unit. I caused her to stay a bit beyond her end of the day and I apologized, but she was quite friendly and understanding, helping me to feel less guilty.
Recommended: Yes
Allen
Jul 03, 2019
Highly Recommended :) рџ‘Ќ
I was VERY! Pleased with the Staff Member that Helped Me get started up with "EVERYTHING" I needed to know & Do..
THANK YOU!!,
"KAREN" & AAA STORAGE
Recommended: Yes
Melanie
May 18, 2019
Clean units, simple, staff will walk you through procedures etc..
Very helpful staff. Facilities were very clean and easy to navigate. I felt very comfortable leaving my items there!
Recommended: Yes
Janie
Mar 29, 2019
Friendly, clean and convenient!
Very pleased with how friendly the staff is, how clean the property is and how convenient the property is!
Recommended: Yes
Janie
Mar 21, 2019
Exactly what I asked for, very clean, and friendly staff!
The climate controlled storage unit was exactly what I asked for! Friendly and knowledgeable staff!
Recommended: Yes
John
May 02, 2017
Simple, inexpensive storage
Customer service was great and they provide simple, very inexpensive storage when compared to the big outfits
Recommended: Yes
John
Apr 30, 2017
Very easy...great price, great service
Overall very smooth. Facilities are slightly dated but secure and simple. It's storage so price is key and this was the best around
Recommended: Yes
don
Sep 25, 2016
helpful,friendly
made last minute arrangement for 2nd unit
Recommended: Yes
Kay Hammack
Sep 11, 2016
The best & quickest to meet your storage needs!!
My sons and I had 48 hours to get our 2700 square foot home into storage. The staff at AAA Self- storage in Browns Summit met our needs immediately! We were provided a moving truck on site and we're able to complete the task that we thought was going to be impossible. Clean, courteous, helpful and well set-up facility. I would recommend the storage site to everyone!
Recommended: Yes
流物
Aug 27, 2016
excellent
The facility is very clean and the staff are very helpful
Recommended: Yes
Jennifer
Jul 25, 2016
Great
Great coustomer service nice people
Recommended: Yes
Mrthig
Jul 24, 2016
Love the 24 hour access
Moved here from Virginia and pulled in at 9:00pm with a full uhaul load. No issues with access. Love it, and the space was very clean.
Recommended: Yes
Brittany
Jul 23, 2016
Great price, great service.
Great service , affordable pricing. Would definitely recommend.
Recommended: Yes
Vincent
Jul 10, 2016
Staff and site is awesome! Friendly people, super clean, great prices!
Although I have not used a storage facility before... I must say that this was very favorable for my first experience. I would gladly recommend AAA Browns Summit to anyone looking to put a few things away for any period of time.
Recommended: Yes
Karen
May 28, 2016
Friendly, great service, clean facility, amazing prices
Renee was wonderful--friendly, informative, efficient.
Free truck for moving in was a great plus.
Unit is clean. Lock provided without extra cost.
Lowest price that I could find in the area.
Would highly recommend.
Recommended: Yes
Merienne
May 15, 2016
Fantastic
Clean facilities, friendly staff, I love it!
Recommended: Yes
Linda
Apr 26, 2016
I was very impressed with everything.The place was immaculant!!
Recommended: Yes
Mary Gaarn
Dec 21, 2015
Excellent customer service
Brown Summit AAA self storage is close to my home, Management made the process easy & she was very helpful in selection of the correct size unit for my needs! She was also very clear in reading, explaining rules for myself. Also answered all questions I asked so that clearly understood. This is the 1st storage unit I have ever rented & it was a positive experience!
Recommended: Yes
Jonathan
Jul 28, 2015
Good start.
Not a lot to say on the initial move in.
Recommended: Yes
Tanya
Jul 25, 2015
On the 18th I scheduled to pick up the truck on the 25th in the morning and was told that I could have the truck as long as I wanted as long as it was back on the lot before 4pm. When I arrived at 9:30 am on the 25th I found that the truck had been double booked and I wasn't going to be able to pick it up until after 1pm. I believe there should have been a first come first serve policy enforced considering I book my reservation a week in advance and the woman who got my truck only reserved it 3 days ago and hadn't even had any of her paperwork filled out when I got there. Mine was filled out on the 18th to save time this morning.
Recommended: No
crystal alston
Jul 25, 2015
it was an easy experience online. great thanks
Great service great experience
Recommended: Yes
