Jun 07, 2022
Ideal drop off for excess cruise luggage.
Guys were great, very good pricing, better directions to office reception needed as it is a big place.
May 21, 2022
They helped load our things from the car to the storage init
May 21, 2022
Great costumer service!
Very helpful and convenient! Costumer service was great!
Apr 18, 2022
Recent storage renter
I found this place while searching for some inexpensive units. Not a bad space, however it isn't as physically up to date as your popular storage companies. The building also isn't climate controlled. Other than that, I have no complaints!
Apr 11, 2022
Great deal, friendly staff, slightly small
Very helpful staff throughout the booking and moving-in process. I got a very good deal on the unit, but it was a bit smaller than advertised (4' x 4' instead of 5' x 5'), but I could fit all I needed to fit, so it wasn't a problem for me. I would recommend just double-checking the size before moving things in if you're planning to fully fill your space. Other than the size of the unit, everything went very smoothly!
Mar 06, 2022
Incredible customer service and prices!
This is one of the best customer service experiences Iâve ever had. Moving is so stressful but Ebony made me feel welcome and valued. Jocelyn helped us steer the carts and even lifted some stuff for us, all with a kind and fun attitude. He cared even more than I did about the cleanliness of my items. This is a clearly very customer based place. I would recommend this to any and everyone and left feeling both confident in the safety of my items but also warmed through by the kindness of strangers. 11/10.
Feb 07, 2022
Really good deal!
Extremely nice customer service, and very good price. The storage areas could stand to be a bit cleaner though. David helped me sign up and he couldn't be nicer!
Feb 03, 2022
Great location! Best staff Iâve ever encountered at a storage!!! Excellent facility A++++
Nov 29, 2021
Service was ð
Service is great ð and I will recommend this company.
Nov 24, 2021
Easy move in and great price
Very easy and smooth move in. Price is great and unit is as expected
Nov 18, 2021
Pretty large cheap good storage
Pretty decent large storage, although walls in unit are partially unpainted and have some damage.
Sep 26, 2021
Called last week to find out about quotes. I was very satisfied with the prices, and the representative on the phone was very kind, patient, and informative. He emailed me my confirmation number the same day and I was able to get there and move in right away. The staff was lovely and welcoming. They showed me my locker first hand before signing any paperwork. I highly recommend this place!
Sep 19, 2021
Great customer service. They come highly recommended.
Aug 27, 2021
Do not use this business to store your car. They are unprofessional.
This was the one and only terrible experience I had with a business in my entire life. I reserved a parking lot spot through Sparefoot at iStoreGreen.I met their representative David on my reserved date Sunday only to be told that I could not utilize their locked gated parking area because they could not open their gate.?? I was instructed to park in their 4 car gated area that was open to the public. I did so. To shorten this review My car was damaged. and they did not take responsibility for the damage. They would promise to call me, several times,but never did. Very unprofessional. I decided to get my car out of there. Upon returning to drop off their remote control I was threatened by Stephanie (rep) and called a racist by Melissa (regional director). I video recorded everything for transparency and culpability. They should be ashamed of themselves.They need to be retrained or fired
Aug 26, 2021
Great customer service
Loved the attention given and the thoroughness of the employees. Contract and agreement was easy to understand and the help moving in to the unit was also much appreciated, thanks!
Aug 18, 2021
A hidden gem
This facility, the staff, and the prices are hard to beat. Everyone is so friendly and the prices were great for the location and size of the space.
Aug 05, 2021
Safe and convenient
Safety and convenience. Close to my apartment and very safe.
Excellent value for the money
Jul 31, 2021
They were very friendly and helpful. Storage space is clean and you can borrow a truck for free.
Idunnuoluwa Joshua Adewolu
May 29, 2021
It was nice
Great pricing and customer service
May 21, 2021
Excellent location and courteous staff
Very nice facility and competitive pricing
May 16, 2021
Friendly staff. Great price. Overall really great deal.
I tried other storage companies that seemed fancier but these guys really focused in customer service which is what really matters.
Apr 02, 2021
Everyone I interacted with was so kind and helpful and made moving as stress-free as possible. Cannot recommend them enough!
Mar 26, 2021
Customer service was very pleasant and knowledgeable will tell other ppl
Mar 07, 2021
Great storage and customer service
Easy and professional and super helpful!
Feb 27, 2021
Great neighborhood business
Love the people. Good location. Good service. Great price.
Jan 20, 2021
Good experience so far, i am satisfied
Jan 19, 2021
Great and quick service!
Great quick service and very friendly staff.
Jan 19, 2021
Great Customer Service.
Ebony was especially helpful and professional during the rental process. Five stars to her.
Bruce L. Bigelow
Jul 24, 2020
The easiest facility that I have dealt with, period.
The staff is wonderful. Ebony is awesome and one of the reasons why I returned to this facility. The facility is spacious and moderately kept. I was traveling out of the country, gone for a year and My stuff was secured. They looked after My unit and even helped a friend move my stuff out of one of My units due to an emergency. And I did not have an issue when a payment lapsed when I was out of the county. I honestly would not choose another company nor would I move to another facility within this company. Their service is simply the best!
Jul 16, 2020
Go Green In Every Way!
I love and truly appreciate that iStoreGreen makes the effort of being green that's why I choose them. And the $6/month promo deal didn't hurt either.
Jun 22, 2020
Itâs just storage
It was the best price I could find at the time. But itâs going up after 6 months (they tell you after youâve signed). Itâs not self-storage so you can only access your unit during business hours.
Apr 28, 2020
Unit was available. Did not try to upsell, customer service was fantastic.
Mar 10, 2020
The guy who helped me was amazing - got a great deal
The place is a little old school, but you canât beat the price and the customer service.
Mar 06, 2020
Great customer service
Prices are great. The staff is helpful
Mar 03, 2020
From reservation desk to move-in, everything went very smoothly. No complaints.
Jan 12, 2020
customer service is great!
I had a great experience most because the customer service is amazing. Everdine was so personable and considerate and she made the entire experience so much better!
Dec 12, 2019
Everything about the process was swiftly.
Helpful staff. Very welcoming and humbled. Very descriptive. Awesome service.
Aug 30, 2019
Easy all the way through. great people great place. would recommend koi
Aug 01, 2019
Phenomenal customer service. Only using them for storage in Brooklyn from now on.
Jul 20, 2019
Gets the job done but with some error.
The facility is what you would expect, fairly clean but a little damp and dank. Every time I called I got the answering machine and had to use their contact tool on their website to contact them while I was out of state. They use a double lock system which is good and reassuring however when an employee took off their lock for me, he left it on the ground while I was using my unit. When I left I asked if he would put it back on and he said yes but the next time I was at my unit multiple days later it was still on the floor. These are really the only problems I had. If you want a place to store your stuff for a good price, I store green works great
Jul 17, 2019
Employees were helpful and kind. A bit of a weird mold-like smell in the storage area and some strange stains on the walls.
Jul 10, 2019
friendly staff and clean units
Getting the unit was a pretty smooth process. There was an $11 insurance fee on top of the monthly price that wasnât previously mentioned, but it wasnât unexpected. Overall happy with my choice of istore green
Jun 17, 2019
The staffs are nice and helpful.
Jun 15, 2019
I'm more than satisfied
Friendly staff helpful reasonable pricing.
Jun 06, 2019
Ebony the store manager was awesome, very professional & answered all my question. She didnt leave anything out... first time using storage & grateful is a great experience.
May 18, 2019
Great space and safe
The customer service is great and attentive, the space is safe and clean.
Apr 04, 2019
Iâm happy my things are here!
Overall it was a great experience. I got their moving truck for free and moved in pretty seamlessly. The employees were nice. The only snafu was a miscommunication of who would be operating the elevators, which left us sitting around for upwards of half an hour with elevators full but no operators. Not a big deal though as I really like the location and cleanliness of the facility and the free truck to move in. I do wish theyâd be more green though as I asked them to email my paperwork to not waste all that paper and he said I was the 2nd customer ever to request that as they always give a stack if paperwork.
Mar 03, 2019
It's cheap. Building isn't climate-controlled, and the layout is a little confusing. Staff are nice in person, but no one ever answers the main office phone. Overall, meets my needs.
Feb 03, 2019
Provided great service so far.
Provided great service so far.
Sep 03, 2018
inconvienece of having to get personnel to open unit and elevator access
price was very affordable, equipment could be better quality as well as waiting time. would not recommend to a friend inconvienece of having to get personnel to open unit as well as operate elevator.
Aug 25, 2018
Pretty seamless experience
I only had a few things to store at iStoregreen, overall my experience was pretty good, they tried their best to accomodate me in a timely manner even though there seemed to be a shortage of staff to meet the demands. It's a basic no-frill storage space that was convenient for me.
Aug 21, 2018
Great service, very competitive pricing :)
Great working with them. I've been happy so far.
Jul 19, 2018
Super friendly and helpful staff! Helped me move my stuff and everything
Jul 16, 2018
Clean, professional, and easy to get to.
Clean, professional, and easy to get to. They made it very easy to get started and get settled.
Jul 04, 2018
Great cheap option in a practical Brooklyn location
Jeff and Denise were fantastic and super helpful with my move in. The units felt secure and practical. Be aware that they are not climate controlled and so the ones on the top floor get really hot in the summer. Also you cannot operate the lift by yourself and must wait for staff to help you.
Jun 16, 2018
I had an overall great experience on move in day. The staff was very friendly and full of energy. I got there very close to closing and the staff took there time to explain everything to me which was very helpful. Spare Foot makes finding an affordable, reliable storage facility extremely easy.
Apr 23, 2018
Great, quick service, and convenient, easy-to-access location
Recommend to anyone. Right off the expressway, and staff is super friendly and easy to work with.
Dec 08, 2017
I've been continuously pleasantly surprised at the great customer service here. The staff are all incredibly friendly and helpful, and the systems they have to operate the building assure there's always someone around keeping an eye on things when the facility is open. It definitely makes me feel better about leaving my belongings there!
Sep 04, 2017
Everyone was very friendly -- it was a huge relief to leave things in their capable hands.
Aug 31, 2017
The staff was very nice and helpful
Jun 10, 2017
Great Price and Space
Cheap, great space and the best customer service.
May 21, 2017
Could have been a little cleaner but everyone very helpful
May 03, 2017
Quick, easy, simple.
It was very quick and easy to reserve a unit. Pricing seemed more than reasonable. Staff wasn't very personable but still fairly hospitable.
Apr 30, 2017
Amazing people, clean and cool units
Great storage options! Staff are very courteous, friendly and laid back. There is loading side parking and they have large dollies/carts you can use! Getting in and out is fast and efficient. So glad I found you guys!
Jan 15, 2017
Perfect for what I needed.
Not a good place if you need to go in an out of your unit often because there are only freight elevators that have to be controlled by an employee. But otherwise great facilities. Kept very clean and the staff were friendly.
Sep 13, 2016
The staff was very considerate and attentive to my storage concerns.
The facility is very "environmentally" appealing especially with cleanliness. I appreciated the staffs patience and didn't feel hurried into making my decision on which unit to rent. They also have a $50 referral incentive, now that's nice!
Aug 29, 2016
Service was great,no attitude even when I arrived a little late