MMR
Aug 08, 2023
Better than expected
I chose the 5x5 and it was so much bigger than I originally thought. Access was so easy. It felt safe and secure. The whole process was so hassle free. The customer service was great!
Recommended: Yes
Mario Beras
Jul 31, 2023
Great Service
The service was great and fast by Maricela. Very helpful
Recommended: Yes
Kathryn Boone
Sep 02, 2022
Staff was helpful & polite
Well lit and seems to be secure with the iron gate.
Recommended: Yes
Will King
Sep 02, 2022
Easy check-in
The people were very friendly and the check in procedure was very easy.
Recommended: Yes
Mohammed Soumahoro
Aug 01, 2022
Great Service!
Great Service. Check in earlier than reserved. Was met with great courtesy.
Recommended: Yes
sharon golub
Jul 21, 2022
5 x 5 unit
it was the size i expected for my few possessions and everything fit well.
Recommended: Yes
Jennifer Bellantese
May 25, 2022
Excellent
Smooth transaction. Very clean storage space. Nearby for me. High security. Would definitely recommend.
Recommended: Yes
MB
Mar 21, 2022
The Facility Is Great & Affordable - The Service Needs Work
The location is easy to get to, and is very clean. There are plenty of security measures in place, but anyone can walk into the facility once the gate goes up. I saw 2 people walk through at different times on foot without pressing in an entrance code.
Christy, the manager, was nearly 10 minutes late opening the office, and had an attitude for the entire time I interacted with her.
Buddy was great. He was knowledgeable and kind. He showed me the unit and explained the 2 ways to get to it.
When I returned the following day to place items in my unit, Christy and a different man was in the office. No greeting at all. They only time they looked up from their phones or computer screens was when I spoke. My experience at CubeSmart can be better if the office staff was more engaging and helpful.
Recommended: Yes
Norman guberman
Mar 05, 2022
Good system, easy to use. Staff is friendly & efficient. Place is clean
Quick check-in; clean place, nice spaces; pleasant efficient staff; their system is well thought out & easy to use; user friendly
Recommended: Yes
Cody
Dec 30, 2021
Unbeatable
This place is one of the few places in New York City that works like it should. If they had a wide screen TV and a bartender – I'd be there all the time. The size, the price, the people (the best!) and the newness of it all make it truly one of the better NY consumer experiences I've had.
It's not the easiest getting through the local traffic but where in New York City is it?
Recommended: Yes
Rayshawn
Oct 03, 2021
CS stuck to their word.
My family and I used a prior storage place even after they pulled the okie doke.. they 2x our rent after 3 months.. glad we found CS and hopefully we can stay with CS until we’re ready for our big move. Maricela was extremely friendly and helpful. She showed us our unit which we liked immediately and processed our paperwork in a timely manner.
CS IS THE BEST!!
Recommended: Yes
Kenneth
Sep 25, 2021
Cheap
Great spacious parking lot. All way dolly to move your stuff in and out. Not to busy where there a wait time for the elevator. The unit size is have is the biggest I had so far and the least expensive
Recommended: Yes
Ashliey
Aug 29, 2021
Everything was perfect
Every when well. Everyone was kind and nice to me if you need help there’s always someone around. I really like the place recommended 100%
Recommended: Yes
Marty Davey
Jul 03, 2021
Clean and great staff
We found out about the insurance charge when we arrived at the facility. $12/mo. We do have this covered by our home insurance, but we had no idea that this would be part of the deal. We used CubeSmart in Pennsylvania with none of this insurance need. I wasn't sure why I was forced to pay an expense that CubeSmart should cover as a business cost.
The staff was friendly and helpful.
Recommended: Yes
Kelsie Greene
May 28, 2021
Really clean and nice people, pleasant surprise.
So happy with the unit! Much bigger and cleaner than I expected and the staff went above and beyond to help us out.
Recommended: Yes
Yany Cortorreal
May 24, 2021
Excelente
Excelente, Todo muy limpio y grande.
Recommended: Yes
Leslie M
May 22, 2021
Awesome would recommend it.
Great service and customer experience.
Recommended: Yes
GK
Apr 25, 2021
Easy and clean
Clean facility, no-fuss move-in, helpful staff. Hand trucks available to borrow (with ID). Easy parking.
Recommended: Yes
Khris Young
Mar 02, 2021
Great first experience with CubeSmart Storage
I had a great experience here. The staff was quick and helpful. The process was pretty smooth and easy.
I got a slight discount from sparefoot.com and this CubeSmart was convenient, clean and had nice parking.
Would def recommend to others.
Recommended: Yes
SEAN
Jul 10, 2020
Convenient
Location is great, and the cost was right,
Recommended: Yes
SEAN
Jul 01, 2020
Convenient and super helpful
The staff was extremely responsive and helped us with our agreement. 100% would recommend.
Recommended: Yes
argelis
Sep 07, 2019
just perfect
nice customer services and super clean envairoment..
Recommended: Yes
Carmen Lucchesse
Aug 17, 2019
Very pleased and happy
Very friendly facility they welcome you when you come in one of the maintenance guy name Elias was super helpful and friendly makes you feel very welcomed when you going to your unit. Very clean facility.
Recommended: Yes
Yenny Vasquez
Apr 16, 2019
Very pleased !
My experience so far couldn’t be better , very good service as well the place very clean.
Thank you cube smart self storage!
Recommended: Yes
