Aug 06, 2022
Easy Trailer Parking
Clean easy to access facility, used it for parking trailer and was easy to park and turn around.
Dec 13, 2021
Substantial price increases on unit after a few months
Nov 22, 2021
great rental storage facility
was easy to rent, friendly, clean facility
Nov 15, 2021
Good overall experience
Good overall experience would recommend to everyone
Feb 09, 2021
friendly staff and clean units
the facility is clean and quik to respond. Terry has been very helpful with all my questions.
Jan 20, 2021
Easy to use accessible secure storage
The storage place made sure I have all the information I needed prior to moving in. The space was ready and the instructions were on point to access. It was clean and the lock was ready for me inside. The code to access was sent to me before move in.
Nov 18, 2020
Great value for the area. Check-in was quick, unit is sparkling clean. Access hours are good for me.
Feb 04, 2020
Very nice and clean. Would recommend.
Nov 05, 2019
Everything was great and perfect
Everything was great and perfect. I couldn't of had a better experience
Sep 11, 2019
Very clean facility & the utmost...
Very clean facility & the utmost courteous & professional staff. I highly recommend.
Aug 01, 2019
Hard to give an opinion just yet
Hard to give an opinion just yet. I know that the area is a safe place. The 2 workers there were very nice. It was very clean in the storage unit and roomy. I did go with a 5x5. The only thing is when you call for online reservation. They told me to bring a lock. So when i was handed a key after i said yes, i will take it. I assumed it was part of the storage fee. Not that it needed to be paid for immediately! Once i start moving my things there i will give my opinion again.
Jun 12, 2019
My rent was raised after just (3)...
My rent was raised after just (3) months and without any notice.
May 09, 2019
Just started but so far everything went...
Just started but so far everything went great
Mar 28, 2019
Feb 22, 2019
Great price and location
Great price and location. Check in was fast and friendly. Thanks!
Jan 23, 2019
AWESOME experience could not have made...
AWESOME experience could not have made things any easier thanks Public Storage
Dec 04, 2018
Manager was very kind and helpful
Manager was very kind and helpful
Sep 22, 2018
Met with Terry on Sunday and made a...
Met with Terry on Sunday and made a reservation came back Monday and started to move in . Terry and valory were fantastic to work with. Valory was such a big help Monday making sure we had everything we needed to move.i would recommend any time.
Apr 25, 2018
My reservation and sign up to get my unit at a fair price was very painless and simple. Coming from someone who has rented their fair share of storage units in his time, This location was very clean, staff (Anne) was friendly and helpful, and the accessibility of the grounds is tremendous!
Jul 25, 2017
Terry was wonderful!! She made the experience much better than expected!
May 06, 2017
Wonderful customer service. Terry helped answer all my questions and was able to make the changes that we needed to so that we could get our unit faster.
Apr 28, 2017
Terry, the property manager was so friendly and helpful and made this really easy for me. She was accommodating, so kind, and communicated everything we needed to know. And I really enjoyed talking with her as well! I left the office feeling like I made a friend! Thanks so much!
Feb 01, 2017
I recommend calling before getting too excited about the price quote online. Was quoted $25 online and came in with over $55 in charges. I also very much recommend getting your own lock before coming here and paying $20 for one.
The unit isn't the best but it's all I could ask for with the low price. They aren't the cleanest and the door doesn't shut all the way and seal.
Beyond that the lady at the desk was kind and was willing to work with me. I got my paperwork signed very quickly and was able to finish up unpacking my stuff into the unit within a decent amount of time. Giving this 4 stars because it's what I needed (besides the crazy lock price) and the lady was nice. But if you are needing a unit that is weatherproof, this may not be for you.
Feb 01, 2017
Tony and Terry were both very helpful. Terry helped me secure the unit and when I arrived Tony was very thorough and efficient in getting the paperwork completed.Tony showed and inspected the unit with me. It was a great size (5x15) and very clean inside. I highly recommend Public Storage in Broadview Heights for great service and great value for the money. All other units I checked were more expensive
Jan 05, 2017
nice and friendly
Very friendly and knowledgeable