Ralph Bloom
Aug 27, 2022
Staff was excellent
Very clean. Everything fit. No problems getting in.
Recommended: Yes
Rose
Aug 18, 2022
Very efficient
Easy, smart safe system to get your unit
Recommended: Yes
Valerie Teti
Sep 02, 2021
Happy with my experience
I was happy to get a climate controlled unit for my items. The manager was very helpful getting my account set up and showing me the unit.
Recommended: Yes
Saids Abreu
Jun 20, 2021
Experience
The customer service representative who I dealt with was very knowledgeable. I was in an extreme hurry and she had the process moved in enough time for me to get to work on time.
Recommended: Yes
Shelly
Nov 16, 2020
Friendly staff
No issues with online reservations, checking in was easy, staff was kind.
Recommended: Yes
Lin Winter
Jul 27, 2020
service
A great big thank you to Matthew (who was filling in at Bristol) and Chris "the handy man" for fixing the door and latch on my cube within 24 hours!! Their professionalism and service was exceptional. Chris made sure that i was able to raise and lower the door without any problems and he fixed the latch that was hard to move. Please acknowledge these individuals for jobs well done!!
Recommended: Yes
Joan
May 06, 2018
The placel was very clean
The manager wos very plait she was very professional i will tell my friend and familiy and place was very clean
Recommended: Yes
Stacy
Jul 17, 2017
Nice facility
Everything was great except for all the additional charges when I went to move in! Had to pay $30 for two locks cuz they gave me 2 5x10s instead of 1 10x10 like I asked for!! I should not have to pay for locks
Recommended: Yes
Andrea Ellis Womack
Apr 02, 2017
Easy to use controls on freight elevator
Darlene was absolutely awesome and professional. Her manager Cathy C. was also absolutely helpful. The two managers knew their stuff...
Recommended: Yes
Andrea
Mar 21, 2017
Elevator was the best thing about the move.
Darlene the assistant manager was awesome very professional.
Recommended: Yes
Nicholas
Jan 24, 2017
First Timer
This is my first storage unit and thus far, the only complaint I have was that I didn't have a hand truck available. (Friends have told me other facilities have them.) I'm not sure if there is one available to borrow from the office. Luckily, I was able to borrow one. Cathy, the representative who helped me with my paperwork, was very courteous. Overall, I am pleased with my experience.
Recommended: Yes
Dawn Dickau
Jul 16, 2016
Fast Friendly Service
The reservation process online was quick and simple, and the "move-in" day was fun and friendly. A++
Recommended: Yes
Andrew
May 17, 2016
Very accommodating!
Some issues related to new computer system. Very good otherwise.
Recommended: Yes
steven
Mar 23, 2016
great
Recommended: Yes
Lourdes
May 19, 2015
Excellent service, the manager was very friendly and effective, the unit clean and secure. I love it
Recommended: Yes
Madison
Jan 08, 2015
I had to move alone and I was having a really rough day and the woman at the front desk was amazing. She showed me where all of the hand trucks were and just really helped me out.
Recommended: Yes
cynthia
Jan 05, 2015
had to go 3 times, door was always locked during business hours. Was charged the wrong price. They could not get entry code to work so i had to go in again to get code
Recommended: Yes
Glenda
Sep 26, 2014
Great
Recommended: Yes
Steven
Mar 04, 2014
Great facility.
Recommended: Yes
Jennifer
Feb 25, 2014
Staff very friendly and helpful. Over all a good price and a sense of security.
Recommended: Yes
Colleen
Sep 05, 2012
Recommended: Yes
James McCabe
Aug 06, 2011
Poor Changes
Staffing changes have led me to believe the company is moving in a wrong direction. Previous staff was excellent, new staff never seems interested or motivated in what I have to say. And it always appears as if the place might be run down. I wouldn't refer anyone here, unfortunately.
Recommended: No
Stephen D.
Apr 12, 2011
Good fair pricing , Excellent security, and a Good feeling!
I can't say enough good things but the one that counts I'm happy to do business there and I highly recommend it always to friends and family, good fair pricing , excellent security, and a good feeling like your family that your possessions stored there safe.
Recommended: Yes
Stephen D.
Apr 12, 2011
Good fair pricing , Excellent security, and a Good feeling!
I've been with U-STORE-IT for over 4 years I cant say enough about the facility always clean, people there managers Craig and Justin are super friendly, any questions are answered fast curiously and if they don't know, when they say we'll get right back to you it's followed up by a call or e-mail usually in less than 24hr.
Recommended: Yes
Albert B
Dec 17, 2010
Best in Bristol!
The staff is so great and professional! I always feel like a VIP when I stop in. Great people, great company, I won't go anywhere else!
Recommended: Yes
