Carlos Williams
Sep 11, 2023
Megan is awesome. Very professional and friendly.
Megan called me to walk me through the process. She made the check-in process easy. I moved in on the day the hurricane came through so there was a leak in my unit. She was able to switch it over fast and with no hassle.
Recommended: Yes
Jeff Rogers
Sep 25, 2022
Excellent
Very pleased with the whole experience.
Recommended: Yes
Jeanne Hangliter
Aug 04, 2022
Very friendly service
Good job! Nice people easy to sign up.
Recommended: Yes
Robin Luker
Jan 24, 2021
Decent experience
This was my first time using public storage ever. I didn't know how to work the latch to shed. Lady in office was busy with a guy ahead of me. A different male employee saw I was waiting and went to my shed with me and showed me how to open & close it and lock it. I forget his name but very friendly and helpful guy.
Recommended: Yes
Kimberly Brown
Aug 27, 2020
Driver-Side Oops
Great customer service and very tidy property. Upon exiting the property, renters must enter their gate code, which is located on the passenger side of the vehicle. All in all, this seems a bit unsafe if you are in your vehicle alone, as you must stop your vehicle and place it in park, then exit the vehicle and walk around to the gate code panel on the passenger side of the vehicle and enter your security code. Once accepted, you'll dash back around to the driver side (where you likely left the driver door open and the engine running) to quickly exit the property before the gate closes. No deal breaker, if you always take a 2nd person with you to the property, but it is a little unusual.
Recommended: Yes
Janet Walker
Jun 17, 2020
Thanks for the great service !!
Great !! Lady who works there was awesome letting me park my trailer there overnight !!
Recommended: Yes
Wendi
May 28, 2020
xxxxxcc
Thanks for allowing the delivery of my POD unit. Well done, thanks.
Recommended: Yes
Allison Haynesworth
Jul 23, 2019
Amy is amazing!!
Amy is amazing!!
Recommended: Yes
Short Term Renter
Jul 17, 2019
Friendly, But Misleading
The workers were friendly, quick, and informative. My biggest issue is that they raise your rate after 2 or 3 months when you're told it won't happen for at least 6 months.
Recommended: Yes
Mona C
Jul 14, 2019
Great Experience
Clean, friendly, efficient. Very helpful. Reasonable prices.
Recommended: Yes
Adrian Cherry
May 13, 2019
Great staff at this location
Great staff at this location. Made me feel like my personal belongings will be safe. The Property Manager had excellent customer service. I arrive 3 mins before closing and they were still able to help me out. Life Savers!
Recommended: Yes
Jodi Burkett
Apr 01, 2019
Very friendly and helpful manager on...
Very friendly and helpful manager on duty.
Recommended: Yes
Virginia Lovell
Dec 27, 2018
would most definitely recommend to all
would most definitely recommend to all, debi is a big help to all
Recommended: Yes
Daisy Martinez
Oct 01, 2018
Awesome experience great customer...
Awesome experience great customer experience
Recommended: Yes
Blinda Williams
Sep 25, 2018
Debi was great!!
Debi was great! She made the renting process easy.
Recommended: Yes
Kassandra Smith
Aug 13, 2018
Alexis was very helpful
Alexis was very helpful! I needed a unit fast and he was very prompt and helpful and kind. This is my second time renting from this location and will continue to go here.
Recommended: Yes
Kristen Dixon
Jul 26, 2018
Debi was great
Debi was great. She helped fix my reservation, and made sure I was taken care of.
Recommended: Yes
Terronya Heinke
Jul 02, 2018
Very professional employee he was very...
Very professional employee he was very thorough and explained everything.
Recommended: Yes
Angel Pearson
Jun 27, 2018
Debbi was awesome very sweet
Debbi was awesome very sweet
Recommended: Yes
ACL
May 17, 2018
Great staff Debi
Great staff Debi, Alex and Jessica and customer service!
Recommended: Yes
Elvis Newton
May 04, 2018
No issues
No issues. Great place. clean and efficient move int. Excellent service.
Recommended: Yes
LisaM
Apr 04, 2018
No Complaints!
Luv the website, probably one of the best I have used. Searching locations, available units, sizes, and prices was really simple; partly the reason I chose Public Storage. If you want your customer to find what they need, make it simple...and Public Storage sure did! Super easy to reserve online too. Just remember rates displayed do not include insurance. Locks are a little pricey..but, not a deal breaker. When I arrived at the location Debra was friendly, fast, and efficient.
Recommended: Yes
John M.
Jan 03, 2018
Air problem in air controlled storage units.
Some facilities building with Air controlled condition can become smell mildew or rodent senses entire building. You need some better cleaning or air control entire building
Recommended: Yes
Tawana Woodard
Sep 30, 2017
Mary & Destiny made our check in very easy. We booked the wrong unit online and she called back right away. We also came in today and everything went Great!!!! Great customer service. Thanks, ladies
Recommended: Yes
Camille Casey
Sep 23, 2017
MARY has excellent customer service skills. Thank u so much for helping me save money on my unit.
Recommended: Yes
Brandis Davis
Sep 21, 2017
In a pinch we needed a storage unit. Mary was extremely helpful and extremely friendly. I enjoy the process of filling out paperwork for the unit because she was so friendly! Thank you
Recommended: Yes
Mallory Jackson
Sep 18, 2017
Loved mary so sweet
Loved mary so sweet
Recommended: Yes
Mallory Jackson
Sep 13, 2017
Mary&Destiny were extremely helpful and made it so easy to move in our stuff. It was wonderful I will totally go back again.
Recommended: Yes
juanita barker
Jul 28, 2017
I had a great experience with Public Storage. Easy to use website, friendly on the phone and in person. Mary was very helpful with choosing size and additional storage needs . Also gave helpful tips for storage in Florida weather.
Recommended: Yes
Rebecca
Jul 25, 2017
Great experience!
Great experience! Mary was awesome, great customer service and everything was explained.
Recommended: Yes
Carl
May 31, 2017
Nice storage place
Nice storage place. Phone manners need a little help and why the 4 stars. Other than that fine.
Recommended: Yes
Robert Lytle
May 25, 2017
My experience at the Brandon location ...
My experience at the Brandon location was a very good one ! The young lady took the time to answer all my questions, gave me a property tour and was very helpful in suggesting packing material !!
Recommended: Yes
Guy Warner
May 25, 2017
The people we encountered at Public ...
The people we encountered at Public Storage were helpful beyond what one would expect. When the first location did not have a climate controlled unit, the manager immediately phoned another location to find us the unit we needed. She should be recognized for service above and beyond.
Recommended: Yes
Constance Collier
Mar 22, 2017
Excellent customer service
Shannon was very knowledgeable and pleasant. Very professional and a great help. She also recommended many helpful products to make the move easier. Very pleased with the whole experience.
Recommended: Yes
Channa Manson
Feb 02, 2017
Excellent customer service!
Shannan was very helpful. Loved her attitude
Recommended: Yes
RUTH APONTE
Aug 01, 2016
They help me a lot
They are kind and explain clear everything
Recommended: Yes
Caron Cole
May 31, 2016
Great service
Getting the unit was easy. Was called with a reminder of appointment time. Manager was very pleasant and helpful.
Recommended: Yes
Nathan
Apr 14, 2016
Not bad but a bit dishonest
The units weren't bad but they gave one price on the phone and required another price when you arrived. Which is unethical and dishonest.
Recommended: Yes
Shamika
Dec 15, 2015
Excellent Service
Patricia V. was very helpful. She took her time and explained everything and answered all of my questions. When making a decision on the size, she showed me the actual units to help with that. I truly appreciate her excellent customer service. She's awesome!
Recommended: Yes
Jason Chamberlain
Oct 07, 2015
storage
Helped out in a pinch. Highly recommended for storing before moving
Recommended: Yes
Clarence Duckworth
Mar 18, 2015
Thank you Pat
Was a very good experience and with Pat being so friendly and helpful it made it that much better. Again, thank you Pat...
Recommended: Yes
David Moore
Mar 03, 2015
Great!!!
It was a breeze and the people where great. Always would rent here again.
Recommended: Yes
Dolores Calderon
Jan 17, 2015
Great Customer Service
The customer rep was very informative. Show me the unit and explained the process very throughly. Explained the payment process. time of service.
Recommended: Yes
