Patricia Kyle
Oct 28, 2023
Move in went very smooth
Move in went very smooth, no problems
Recommended: Yes
Chad Walls
Nov 07, 2021
Easy set up and great customer service
I am not positive what her name was but she was great. You could tell she was new and training but took care of everything that was needed and beyond. Great personality and super helpful and informative.
Recommended: Yes
KEVIN
Feb 03, 2021
NICE PLACE
I set the reservation on line in the evening. The next morning I received a call to set up a time to see the unit. ( 12 x 30 car storage) Checked it out a couple hours later and signed up. Great service. Clean place.
Recommended: Yes
Vlad S
Jan 10, 2021
Good storage
Good storage, pricing for a big unit fit my budget, discounts (2nd month free)
Recommended: Yes
Jose Villaplana
Dec 15, 2020
Good location
Good location, fair prices, clean storage areas.
Recommended: Yes
Miranda
Jun 27, 2020
Excellent experience and competitive prices
This was my first experience with a storage company, it was already a difficult And stressful situation for me, and going through the process during a pandemic added additional stress, however the young lady who walked me through the process was kind and efficient and followed all the safety regulations. The facility is laid out in a format that makes it easy to negotiate, I found my unit and moved my stuff in with no drama.
Recommended: Yes
Juan Carlos
Jun 09, 2020
Excellent
Excellent service and very polite staff
Recommended: Yes
Jeff
Apr 07, 2020
Very convenient
Layout of facility is easy to navigate a large rental truck. And everything they do makes the place very convenient while maintaining security.
Recommended: Yes
Katie
Apr 03, 2020
Customer service
Customer service was great! They made the experience quick and thorough.
Recommended: Yes
LAMAR
Mar 04, 2020
Storage
Great service reliable people
Recommended: Yes
Linda Garrett
Jul 08, 2019
enjoyed the staff there
enjoyed the staff there. They made it a pleasant and non stressful move.
Recommended: Yes
Dane
Apr 23, 2019
Excelent experience!
Excelent experience!! I recomnded million times.
Recommended: Yes
J R
Mar 12, 2019
Great service
Great service, easy going and fast.
Recommended: Yes
Lisa Duran
Jan 02, 2019
Nice people!
Nice people!
Recommended: Yes
Mogu94
Sep 12, 2018
The staff at the providence location...
The staff at the providence location are great
Recommended: Yes
Bryan Lozada
Jun 29, 2018
great company friendly staff and...
great company friendly staff and proficient service
Recommended: Yes
Robert Salinas
Jun 29, 2018
My Humble Experience
From my visit to the web site searching around at all my options and prices, I zero'd in on a facility near me. They had a unit that would work for me at a very competitive price so I reserved it online. What a great feature. Then I made an appointment to go look at the unit. Place was nice, people were nice, unit was nice. They offered free packing, loading and storage advice and offered to assist at any level. Packing material was greatly reduced for initial purchase. 5 stars it is.
Recommended: Yes
John Freeman
Jun 19, 2018
Great experience from start to finish.
Great experience from start to finish.
Recommended: Yes
Margurite Soria
Jun 11, 2018
I had the best experience at this...
I had the best experience at this location. Grace and Lishelle were great...they deserve a raise!!!
Recommended: Yes
Edward Cottrell
May 14, 2018
They are nice people I always used them
They are nice people I always used them
Recommended: Yes
Emily Steffanic
Apr 03, 2018
Jessica was awesome and answered every...
Jessica was awesome and answered every question.
Recommended: Yes
Christian Reyes
Oct 13, 2017
Thank GOD for GRACE!! She was awesome, she helped us with an issue that could have been a huge imposition however thanks to her proactive character she was able to clear it all up within minutes without having to be asked, I will certainly be referring everyone I know here because of GRACE and her commitment to excellent customer service!
Recommended: Yes
Chris Phillips
Oct 07, 2017
Just moved out after 2 months of storage and want to say great experience witj this public storage place and Grace. Thanks for everything, you made my experience that much better! I will use you again.
Recommended: Yes
Kasey D
Sep 26, 2017
Excellent service!
The property manager Grace was very helpful, understanding and nice. I will recommend this site to family and friends.
Recommended: Yes
grady riley
Sep 21, 2017
Grace and Debi are awesome. Super friendly and helpful! I've used a number public storage facility's theirs is by far the best. I definitely recommend their place.
Recommended: Yes
Brian Wolfe
Sep 12, 2017
My husband and I just moved here from Charlotte, NC less than 30 days ago and we've never experienced a hurricane before and didn't know what to expect. We've been staying in an apartment complex until our home is finished and didn't have cover for our 2 motorcycles. We visted this location the day before the Hurricane and we met Grace (MGR) and her team who understood our comcerns and put them to rest with genuine care, understanding, and professionalism. They were fair, thoroughl and extremely knowledgeable as well. Thank you to you all!
Lastly, their District Manager and leader handled some concerns we had immediately following the hurricane. He too went above and beyond. We appreciate you.
I will only rent from Public Storage in the future. Visit Grace and her team at the Brandon city/ Providence Rd location, tell her Brian & Dennis recommended you.
Recommended: Yes
Dave Bloomfield
Aug 21, 2017
Everything is good so far
Everything is good so far
Recommended: Yes
Erica Fleming
Aug 11, 2017
The staff was friendly and very helpful.
The staff was friendly and very helpful.
Recommended: Yes
Christopher R Phillips
Aug 10, 2017
Excellent friendly staff
Excellent friendly staff, no reservations and I would recommend this company to anyone. I am a realtor and will be referring business to your company and in particular this location.
Recommended: Yes
Cheryl Stephens
Jul 17, 2017
Overall I'm very pleased
Overall I'm very pleased. The staff is top notch, however, I do have two recommendations: Make insurance requirements known upfront allowing the consumer to make better decisions. Give the customer the opportunity to complete the necessary paperwork prior to move in date. The process is too lengthy and inconvienent on move on day.
Recommended: Yes
Sherry Giles
Jul 04, 2017
Mary and Grace are AWESOME! They are so helpful and friendly. I truly appreciate that they take the time to explain everything so that I can make the best choice for my needs. GIVE THESE LADIES A RAISED OR A NICE DINNER GIFT CARD . THEY WORK VERY HARD FOR YOU.
Recommended: Yes
Anthony Melchiorre
Nov 23, 2016
Great people
Every person I've dealt with at the providence rd location in Brandon fl is great
Recommended: Yes
Carol Dozier
Oct 04, 2016
The office personnel & storage units.
Excellent Office personnel very knowledgeable on the operation of the business. Items on hand for customers to aid in customer satisfaction in moving. The storage units are clean and in excellent condition.
Recommended: Yes
Brian Doane
Sep 20, 2016
This place is awesome
I would recommend this place to everyone
Recommended: Yes
John Sneed
May 31, 2016
Who knows best
Polite,Attentive and knowledgeable and appreciate her help
Recommended: Yes
Andy Fuentes
May 03, 2016
潇摯
Good experience
Recommended: Yes
CustomerJocelyn Oliver
Mar 23, 2016
The Quick Sweet Service
I placed an online reservation. I received a follow up phone call 5 minutes after and got an appointment that day. The representative assisted with quality, professional service. Thank you JO
Recommended: Yes
Debra Pidick
Jun 30, 2015
Very professional
Great customer service and a nice clean facility
Recommended: Yes
Nancy Richard
Nov 16, 2014
Great staff
Excellent service & Staff
Recommended: Yes
Tammy Burdick
Aug 12, 2014
Excellent, friendly service!!
I just recently moved here from another state and was in need of a storage facility. I called around but found Public Storage to be the most accommodating and the friendliest. I started at one location and got talking with the representative there and when she realized I was new to the area, she actually sent me to another Public facility that was closer to where I was staying. I was very impressed with that!! I have had nothing but a great experience so far with my unit and the people I have talked with.
Recommended: Yes
Brian Brennan
Feb 27, 2014
Nice facilty.
A little high on price,but otherwise a secure place withgood access
Recommended: Yes
Martha Rivera
Feb 13, 2014
Very friendly, informative and clean
Go to the Public storage on Providence. The one next to Dunkin Donuts smelled like something died, offered smaller unit and more money.
Recommended: Yes
