Michael Gerbasio
Oct 13, 2020
Place is clean,very secured
Place is clean,very secured, and excellent customer service.
Recommended: Yes
Jenn
Apr 10, 2020
The manager was great
The manager was great. She showed me a couple of options and let me choose without pressure.
Recommended: Yes
David
Feb 28, 2020
Very easy to work with the staff was...
Very easy to work with the staff was very willing to help
Recommended: Yes
Vallie Simmons
Nov 26, 2019
Michael was very helpful
Michael was very helpful. Thank you
Recommended: Yes
Frank Witzmann
Nov 18, 2019
Excellent customer service in every...
Excellent customer service in every aspect of the transaction.
Recommended: Yes
Deanne Brown
Sep 15, 2019
Great customer service by Emma
Great customer service by Emma ! So refreshing !! Storage area clean and secure . We are very happy !
Recommended: Yes
Regina Bennett
Aug 26, 2019
I like the facility but feel like the...
I like the facility but feel like the price is too high. The staff members were friendly and very helpful. No issues there. For a 5x5 the price should be lower. Extra Space is less expensive and temp controlled due to indoor storage. If Public Storage was indoors and temp controlled I could understand the higher cost.
Recommended: Yes
Dara Miller
Aug 26, 2019
Emma and Krystal were awesome
Emma and Krystal were awesome
Recommended: Yes
Tyler
Jul 11, 2019
Clean facility with reasonable prices
Clean facility with reasonable prices
Recommended: Yes
Kasey O.
Apr 23, 2019
Wonderful Customer Service
Wonderful, friendly staff! I would definitely recommend Public Storage!
Recommended: Yes
Alison
Apr 16, 2019
Crystal was very helpful and friendly
Crystal was very helpful and friendly. Clean property.
Recommended: Yes
Wendy Cook
Jan 19, 2019
Everything exceeded my expectations...
Everything exceeded my expectations expect a locked bathroom??? Ugh left me with little option.
Recommended: Yes
Ann
Dec 04, 2018
Renting process was easy and pleasant
Renting process was easy and pleasant. Facility is very clean. My only issue is that the entrance code did not work until we tried it about 50 times. It was after hours and we had a truck and a SUV loaded with stuff to store.
Recommended: Yes
Haley Johnson
Nov 01, 2018
Associates are always very friendly and...
Associates are always very friendly and nice when you come in and see them walking around the complex. Very clean fascility.
Recommended: Yes
Catherine sexton
Oct 31, 2018
Great experience so far
Great experience so far
Recommended: Yes
Scott Richardson
Sep 11, 2018
My experience was very pleasant and the...
My experience was very pleasant and the representative was very knowledgeable about the insurance for the unit and also the local prices I was honored to get the Labor Day sale which was able to save me quite a bit of money.
Recommended: Yes
Gloria Smith
May 23, 2018
I had my movers unload my furniture...
I had my movers unload my furniture there. Everything went as planned. No hiccups....
Recommended: Yes
Michael Olson
Nov 28, 2017
Very good experience.
Very good experience.
Recommended: Yes
Taj Green
Oct 27, 2017
Great associates
Great associates, great people to help you with all your storage needs.
Recommended: Yes
Happy Customer
Sep 21, 2017
Facility is clean and well kept
Facility is clean and well kept. The manager, Krystal, was very helpful in determining how much space was needed to store my stuff.
Recommended: Yes
Lisa Rhodes
Sep 02, 2017
Krystal at Cortez Rd Public storage was such a huge help and patience and polite with customers. I am a vendor working for public storages and really appreciated Krystal's help/ kindness. Adam was right along with Krystal on top of the game. Thank you so much!
Recommended: Yes
Carolyn Neal
Sep 01, 2017
I want to thank Krystal for her excellent professionalism even in the mist of chaos at their facility. She exhibited excellent mannerism and open the floor for any questions I had. Thank you!
Recommended: Yes
Amy Bronson
Aug 31, 2017
A negative experience was quickly turned around. Upper management took the time to go above and beyond to help me and work with me. My husband and I are very appreciative. We have been customers for over 3 years and we plan to continue. Thank you, Tony, for taking the time to not only fix, but for caring about our situation.
Recommended: Yes
Gloria Williams
Aug 23, 2017
Holly is a GREAT employee!!! her customer service was so on point!! I was having a bad day and I was trying to move from a public storage unit that didn't have a smaller unit since I was downsizing and Holly was able to get her District manager to let me move in under the$1.00 rate!!! Sometimes its the little things that make people have a GREAT experience.!! She made my day helped me with my issue!! She was VERY nice and helpful!! Great service at this location. And on top that The manager called me the next week just to check on how my move was and if I need anything to call her VERY nice of them!!!
Recommended: Yes
Brandon Steinert
Aug 23, 2017
Great, friendly staff. Facility is easy to access. Prices are great too. Thanks public storage!
Recommended: Yes
Joey Terrie Stewart
Apr 18, 2017
Very happy
We recently rented a storage unit. The team is friendly and helpful and the grounds are clean.
Recommended: Yes
William Smith
Apr 18, 2017
Great staff great price
Great staff great price
Recommended: Yes
Debra Alter
Dec 09, 2016
their are ants all over right at door and coming inside not happy at all
Not happy the ants
Recommended: Yes
Dave Whitehead
Sep 20, 2016
Very nice and affordable
Personnel were very helpful and professional. The unit was well maintained.
Recommended: Yes
Jason B
Jun 29, 2016
Excellent
Excellent place for storage.
Recommended: Yes
Gloria King
May 04, 2016
Great storage place
Very clean and nice people who run it!
Recommended: Yes
Lauren Kibler
Mar 23, 2016
Godsend
I needed to move a friends belongings from his house to a storage in a hurry. His health failed and I had to send him to Chicago, near his family. I found myself responsible for so his personal belongings. As I started looking for a storage unit, The prices shocked me! Cheapest one was $218 for a 10x10 unit without climate control. I never realized how expensive storage was here in Florida. A couple days before or move, I came across this new place, Public Storage on Cortez. It was their grand opening. I was amazed at the difference in price. I reserved a 9x20 climate controlled space for $145 a month with the first month $1.00. Krystal was amazing!!!! She walked me through the process with ease and made me feel 100% comfortable, knowing my friends personal belongings would be safe in their care. For that, I'm grateful. I felt a huge weight, lifted from my shoulders. Thank u Krystal!!
Recommended: Yes
