Nov 28, 2019
Extra Charges Make $24 Not as Attractive
Nice place even though my $24/mth deal ended up costing me $71 my first month!
$15 insurance per month required on a 5x5 unit I pay $24/mth for?
A bit odd, yes?
The only place (they all operate like this) you CAN'T turn down insurance and take a chance where you know the risk of loss is Z E R O.
Nov 02, 2019
Great set up and they made it quick and...
Great set up and they made it quick and easy!
Oct 24, 2019
Tiffany helped me in finding the...
Tiffany helped me in finding the correct storage unit for my needs, I have to say she was the nicest person I have yet met in Florida and I have been here 14years. She was so helpful and explained everything very well. I had looked 4 other places, some less expensive, but because of her kindness and explaining of your facility, I chose your company.
Sep 19, 2019
The staff was very professional polite... awesome professional
The staff was very professional polite the facility was clean well lit awesome thank you for the experience
Sep 11, 2019
I give David a 5 star rating is very...
I give David a 5 star rating is very professional and informative, making my move nice and easy.
On the other hand the owners of Public Storage need to take care of the facility 100x better. I give the owners No stars for cleanliness of the building, the floors are disgusting, and you need to check for mold or dust because when I walk in the building I start blowing my nose and sneezing, the outside of the building I saw food, cups garbage on the outside of the building. It does not look good at all and I am looking for another place to move out because of all I said the uncleanliness and the dust in the building.
Apr 30, 2019
Just wish the overhead door was as wide...
Just wish the overhead door was as wide as the space, not two foot shorter!!
Feb 26, 2019
Quick and relevant service
Quick and relevant service, it took less than 10 minutes for the whole process.
Sep 17, 2018
It was a pleasure doing business at this location . Tiffany was very professional, patient , kind and explained everything in detail . The location I used is located at 3400 S Congress Ave , Boynton Beach Fla 33426
Jul 30, 2018
Manager was very nice and...
Manager was very nice and knowledgeable. Price was a little high for the unit size but overall a good experience
Jul 19, 2018
GREAT PEOPLE, FRIENDLY AND HELPFUL
Apr 27, 2018
Throughout my two years in college with...
Throughout my two years in college with the transitioning from summer to fall, Public Storage as not let me down. The availability is always great as well as the access hours. The pricing with frequent discounts are also very very convenient. Definitely would recommend to a friend
Apr 04, 2018
Excellent customer service.
The whole process was painless and easy to do. The customer service was provided was top of the line.
Mar 02, 2018
The staff was wonderful
The staff was wonderful
Sep 28, 2017
Great location , very convenient. Toshaa was able to accommodate me last minute and work with me on my personal situation. She was very personable and represents this brand very well. This would be my number one recommendation.
Sep 01, 2017
Toshaa & Kepler were FANTASTIC. I dealt primarily with Toshaa, who very kindly and patiently walked me through the entire public storage rental process (as I had not done it before). If you're looking for good, trustworthy people & a nice, clean, safe facility, I heartily recommend this Public Storage site.
Aug 23, 2017
Toshsa was warm and friendly from the start! As I was sort of in a very bad situation with needing space ASAP and was very anxious but she took care of everything and got me to relax. The place is perfect and super clean and close to 95 for easy access. I am glad I found this place!
Aug 15, 2017
They have great service. No problems getting my unit
Jul 22, 2017
Jacobi did an excellent job very patient my first time getting a storage took his time and answered all my questions and i ended up getting wrong size with his help and his lady supervisor or coworker they made the change process very easy and found me the best rate to fit my income.
Jesse De Mayo
May 24, 2017
Great experience! I worked with Sherry who was caring and genuinely interested in my needs. Have run into a couple of other employees who were super friendly as well! The building/grounds are always clean as well!
Apr 04, 2017
Two Things- 1. When we got our unit we denied getting insurance for it. The very next day I got a call/voicemail in the morning saying that "they needed to speak to me as soon as possible regarding an URGENT MATTER". Obviously I immediately started thinking the worst.. fire, flood, robbery. But when I called it wasn't any of those things. The URGENT MATTER was that we needed to sign our automatic payment form. NOT AN URGENT MATTER. But I was sent into panic mode for literally no reason. 2. We purchased a lock because the one I had was barely too thick to fit on the door. That night we looked it up online and saw that Walmart had the same exact locks for half the price. (So much for everything Public Storage sells being 30% off, it's so overpriced even with 30% off it's still more expensive). So the next morning we called Public Storage to see if we could return the lock, the woman said "she thinks so but was unsure and to just come in and we can figure it out". So we go to Walmart buy the new lock and go to Public Storage. Then they say "Sorry no returns on locks because you could have copied the key." First of all, how would we even be able to locate the lock again in that huge storage facility. How would we even know if it was resold or who it was resold to? So basically we were ripped off about $10 for a lock that was "30% off" then our time was wasted because we had to go back to Walmart to return the lock we had just purchased and we weren't able to make the return. So far I can't say we're impressed.
Nov 08, 2016
EVERYTHING WAS GREAT
Jun 28, 2016
Just wanted to let you know, you have wonderful people manning the counter. Knowledgeable and extremely friendly
Jun 07, 2016
I didn't like the fact that I was given two different price for the same units. Although the unit is inside AC is not on. Not planning on spending no more than a month there
Jun 07, 2016
This is for the 3400 S Congress Ave, Boynton Beach Florida location. Clean, well maintained, and Tiffany the manager is always ready to help. Thanks!
Feb 11, 2016
better than most
I'd like to the price at like to the location the only problem that I had was a $25 admin fee I was kind of a hidden type cost. if I'm renting month to month why would I have to pay a $25 admin fee? other than that the staff is very friendly
Oct 20, 2015
Friendly and courteous staff.
Aug 04, 2015
Just what I needed
I reached the point that I ran out of storage room...Looked at the multiple storage companies in my area and Public Storage has the best price for the size unit I needed as well as the best access and security for my "stuff". The whole process was simple and quick. Online reservation, finalization of the paperwork and moving my stuff in. Now I have room again.
Feb 16, 2015
good service and good quality
i had good experiences with everyone i dealt with on the phone and in person. the storage space were clean and well lit. good security and good location. the prices seem fair. this is the first time i have ever used a storage space and it was a good experience.
Sep 16, 2014
Can't Go Wrong With Public Storage
My first experience with a storage company has been a positive one, thanks to Public Storage. The facility is well secured, well lit, clean and safe. The staff is helpful, professional and courteous. I wouldn't hesitate to recommend them.
Aug 12, 2014
Great rate, excellent customer service.
I showed up with a truck, they gave me one month in a 30x10 unit for $53! Perfect solution while waiting for my house to close.
Feb 27, 2014
I chose this storage facility because it's close to my office, and they offered an online reservation and discount. This location is large and my unit is way in the back, which is okay, but there are times when there are no carts around to pull loads into unit. The gate has been inoperable twice in the past two weeks when I visited also. The air conditioner is kept at the bare minimum as well, bordering too hot, but I haven't seen how it is during the hotter months yet. I also reserve a/c at home this time of year. Time will tell if I choose to stay at this location.